Press Center

Press Center

Media Contact Information
David A. Milman, C.E.O.
Email: ceo@rescuecom.com
Phone: +1.315.882.1100

About RESCUECOM

RESCUECOM is a national computer repair company, providing 24/7 technology services including cloud-based and local tech support. RESCUECOM Certified Level-3 Technicians based in the U.S. perform all of RESCUECOM’s computer services.

RESCUECOM services cover all computer makes, models and form factors: servers, desktops, laptops, notebooks, tablets, smartphones, routers, game devices, MP3 players, Internet-connected televisions and all peripherals, such as cameras, printers, and scanners. In addition to fast and flawless solutions for virtually any technology problem, RESCUECOM provides comprehensive IT support and management services for business. Since 1997, RESCUECOM has been providing industry-leading guaranteed computer repair and support for individuals and businesses across the country.

RESCUECOM Computer Repair & Support Services

• RESCUECOM iProtector^®
  RESCUECOM iProtector^® is the cloud-based computer repair technology that connects RESCUECOM customers to our powerful and advanced tech support resources. iProtector^® users simply click once to place service calls for remote computer support and service. We designed this groundbreaking computer repair software so that even non-geeks could use our services with ease. RESCUECOM iProtector^® is cutting-edge technology for the tech support industry and we perform our fast and flawless technology services with this software.


• Unlimited Computer Support Subscriptions for Home and Business
  RESCUECOM's Unlimited Computer Support Subscription™ provides unlimited support through iProtector^®, over the phone, by email and through online chat. This ongoing computer service plan is available to both individual consumers and businesses. Technology services included with the Unlimited Computer Support Subscription™ are unlimited tech support, data recovery service and onsite service for business subscribers. A complete, cloud and local based Internet security solution for all customers is included with this technology support subscription plan as well.


• RESCUECOM Internet Security Suite
  RESCUECOM's complete Internet security solution includes antivirus, malware protection and spam prevention software. Our Internet security software guarantees users no future viruses or malware. This Internet security software uses our cloud technology to connect clients directly to our extensive virus protection and computer repair services.


• Computer Reliability Reports
  RESCUECOM releases a widely distributed and respected quarterly computer reliability report. This report ranks computer manufacturers by correlating market share to the number of computer repair calls received for each manufacturer's product.


• Data Recovery
  RESCUECOM offers the highest probability for success in recovering customer’s data due to the advanced skill of our RESCUECOM Certified Level-3 technicians and the powerful data recovery techniques they use.


• Comprehensive Range of Service Delivery Methods
  RESCUECOM's technology repair and support services take the form of remote support through iProtector^®, phone support, email service, online chat, or onsite technology service. We provide comprehensive options for service delivery so that our customers always have a convenient way to receive tech support and computer repair.


• RESCUECOM Blog Reports on Startups in the Tech Industry
  RESCUECOM's daily blog provides information on new technology and startups in to keep visitors informed about the coolest products and people in the industry today. We also have a strong social networking presence on Facebook, Twitter, Google Plus, and Tumblr to maintain a connection with both our customers and the public.

RESCUECOM Founder and CEO:
David A. Milman

Year Founded:
1997

Patents:
RESCUECOM was awarded a trademark plus patent number US 6,898,435 for SYSTEM ONE^®, a unique workforce communications and business management system that coordinates technician dispatch and manages critical business functions.

RESCUECOM was also awarded a trademark plus patent number US 8,832,424 for iProtector^®, a version of SYSTEM ONE^® designed for customer use which defends against Internet threats and facilitates effortless set up and management of computer service calls.

Locations:
RESCUECOM provides technology services to the United States, Canada and the United Kingdom.

Headquarters:
2560 Burnet Avenue
Syracuse, NY 13206

Website:
www.rescuecom.com

Telephone number:

           (737-2837)