2020 RESCUECOM Computer Reliability Report in Appleworld

Apple’s Mac get a B+ in RESCUECOM’s latest computer reliability report

Apple’s Mac get a “B+” in RESCUECOM’s latest computer reliability report

Published: appleworld.today on June 01, 2020

I find this a bit hard to believe, but Microsoft has placed first in RESCUECOM's computer reliability report, followed by Lenovo in second place and Apple in third.

Despite persistent Windows issues requiring virus removal, “Microsoft continues to produce hardware with good performance and great computer reliability,” according to the computer repair and security company, which gives Microsoft an “A+” score.

BrandU.S. Computer Market ShareRESCUECOM Computer Share1Reliability Score2Reliability Grade3
1. Microsoft4.6%1.19%387A+
2. Lenovo14.9%7.76%192A-
3. Apple13.6%7.29%186B+
4. Samsung1.7%1.8%95C
5. HP31.2%33.8%92C
6. Dell26.8%29.4%91C
7. Asus3.7%4.8%77D
8. Acer3.5%5.41%65D

1 – Brands percentage share of calls into RESCUECOM call center
2 – Calculated percentage of computers released on the market against the number of repair calls per brand.
3 – Assigned by RESCUECOM to simplify the reliability scoring system.

Lenovo gets an “A-“ for its “highly reliable” and “affordable” computers. Apple gets a “B+,” which is at least better than the “C” it received last year.

“Apple computers are expensive, but diehard Mac fans are willing to pay for the aesthetics, the unique user interface, and the computer reliability to keep future Apple computer repair costs low,” says RESCUECOM. “Between Apple's sleek design and high computer reliability, even PC users may be tempted to switch to an iMac or MacBook.”

Google Reviews

Brian Roark
Brian Roark
in the last week
I want to thank David and Roy at Rescuecom for assisting me with getting my Dell Laptop back to squa
...I want to thank David and Roy at Rescuecom for assisting me with getting my Dell Laptop back to square one with protection and monitoring as well updating my system. I highly recommend them to others in need of computer help and assistance. less
D.M. Lafortune
D.M. Lafortune
3 months ago
These folks are the best ! They have Rescued me more than once :o)
...These folks are the best ! They have Rescued me more than once :o) less
Steve Donnellon
Steve Donnellon
5 months ago
Working with Roy remotely from Junea, Alaska has been a excellent experience and and he solved my so
...Working with Roy remotely from Junea, Alaska has been a excellent experience and and he solved my software issue and had hellp with preventing future issues. less
Jay Amburgey
Jay Amburgey
8 months ago
I was having trouble with my gmail email and I contacted Rescuecom and a technician named Roy helped
...I was having trouble with my gmail email and I contacted Rescuecom and a technician named Roy helped me restore email and folders that I thought were deleted or lost. I highly recommend these guys for your technology needs and they also help with cellphones, routers and tv's. Way to go Rescuecom. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes