Computer Support Blog

Companies in the tech sector most frequently rise using a single service or main product line.  With success comes emulation – or imitation – and many times, the pioneers in a field find themselves surpassed by new companies that offer a newer or better version of what the pioneering company originally innovated.  Companies that want to remain viable in the tech sector have to adapt and usually diversify in order to grow and survive.  Yahoo! has been having a rough couple of years in the shadow of Google’s ascendency.  But Mickie Rosen is working hard to turn Yahoo’s fortunes around. Read more »

So far, 2012 has been a particularly brutal year for patent fights within the tech sector.  It is almost as if every software giant and major manufacturer of electronic devices, tiring of having to produce new products, equipment, and programs, collectively decided that they were just going to try to sue their way to continued financial growth!  All of the major tech companies – Apple, Google, Microsoft, etc. – have been going to court the last few months to menace one another with lawsuits over violations to patent laws with huge dollar figures attached to the motions.  Apple Computers, seeing the Samsung Galaxy Nexus as a genuine threat to its iPad, sued Samsung and won an injunction to have the device (temporarily) removed from Google Play.  This was a significant move as Google is counting on the Galaxy Nexus, which utilizes the Android Ice Cream Sandwich operating system, to boost end-of-Quarter sales.  While many of the fights over patents have been convoluted, mean, and ultimately unprofitable, two companies have decided to suspend hostilities over patents.  Yahoo! and Facebook announced late last Friday that they have declared peace on the patent front. Read more »

One of the most interesting aspects of the World Wide Web has to be that it has forced companies to truly work on an international level, as opposed to simply within one country.  The fascinating corollary to that is that many companies have a vastly different presence on the Internet, depending on where in the world one is accessing them.  So, even as Yahoo! has made a decline in the United States, it remains a powerhouse company in the Pacific Rim countries, despite a few setbacks with failed attempts to acquire existing companies there.  Part of the reason for Yahoo!’s continued relevance in Asia is Rose Tsou. Read more »

We all know Google, Bing, and Yahoo are the most popular search engines. Why, when there are hundreds of other possible choices, do people choose these three? Maybe there is a better choice out there, but how will you know? How do you choose a good search engine?

According to comScore’s latest press release, Bing now controls 15.1% of the market share for search engines in the United States. Yahoo, which dipped to 14.5% in December, has been decreasing in market share for quite some time now. Google, unsurprisingly, reigns supreme with 65.9% market share. If Bing continues to rise in popularity though, it may eat slowly away at that impressive number.

But what makes one better than another? Why did Bing finally surpass Yahoo? Why is Google the most popular?

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Yahoo was a leader in the formation of the Internet. Millions of people used Yahoo mail, set it as their home page, and searched the Internet through Yahoo. These users trusted Yahoo for everything, and it repaid them with tight Internet security and a great experience at the time. Over the last few years, however, Yahoo’s popularity has dropped considerably in favor of Google and other websites that offer similar services.

Yahoo fell behind and there is a multitude of reasons why that happened. Small decisions and large ones both have brought Yahoo to the point the company is currently at – a struggling former leader that is slowly losing ground to the newer companies. Some people have begun to blame Jerry Yang for these problems.

Yang, the co-founder of the company, has been on the board of directors since the company’s inception. In 2008, while Yang was Yahoo’s CEO, he rejected an offer from Microsoft to buy the company. This decision was not popular and was a major factor in Yang stepping down as CEO.

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I think everyone is missing the point of the Yahoo-Microsoft deal. Most people have forgotten Novell, except the people in Provo, UT still reeling from the destruction of the Microsoft machine, and of course, Eric Schmidt, CEO of Google. Eric Schmidt took over the reins at Novell in March 1997, when Microsoft was outselling Novell’s Netware Operating System 9 to 5, certainly the decline of Novell’s once 90%+ share of the Network Operating System to just about nothing today should not be lost on the folks over at Google. Read more »