Computer Support Blog

It seems like every few months, there is a new smartphone that hits the market to offer a new feature, service or style that makes consumers rethink the smartphone they already have.  Early on in the race to make better smartphones, the addition of cameras or video technology made for a compelling smartphone release.  Now, it is all about speed and versatility.  If the smartphone is not a 4G smartphone or on an LTE network, it barely registers with consumers.  Nokia’s new Lumia 900 not only registers, it is already thrilling consumers! Read more »

Like so many industries, the consumer electronics sector has a vibrant secondary market.  Thanks in no small part to Alpha Consumers frequently upgrading and the consumer culture that fosters the mindset that this year’s new products will be obsolete or uncool by next year, the used electronics market has grown in recent years.  Buyers who are more interested in substance than style or who are simply thriftier than their peers can enjoy significant benefits from buying their electronics in gently used condition.  One of the biggest sectors in the electronics secondary market is in cell phones and smartphones.

However, just like when you are considering purchasing a used car, there are some good rules to live by when purchasing a used cell phone or used smartphone.  Both as a buyer and a seller, you should consider the following:

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As the publishing industry changes with technology, it is no surprise that digital comics are becoming an important part of the lives of comic book readers everywhere.  Comic book fans have often been maligned as either being oddly illiterate (requiring pictures to actually read books) or obsessive compulsive collectors who do not even read their mint-condition books.  Digital comics confound those prejudices by giving the collectors a virtual product that allows them to enjoy the stories they love and illustrating that most comic readers are not only literate but tech savvy.  While digital comic book programs like the one from Comixology have their benefits, for readers of Marvel Comics comic books, there is no substitute for Marvel Digital Comics Unlimited.

Marvel Digital Comics Unlimited is a comprehensive premium subscription digital comic reader that has been around longer than any other mainstream digital comics program.  The Marvel Digital Comics Unlimited service is both a first-run digital publication service and the most incredible archive a Marvel Comics fan could hope for.  For $9.99/month or $59.88/year, you have access to the incredible Marvel Comics vault as well as all new comics in a digital form.

When you subscribe to the Marvel Digital Comics Unlimited, you get unrestricted access to the Marvel Comics vault.  Every day, Marvel adds many vintage comics to the Marvel Digital Comics Unlimited collection and the stated goal from Marvel is to have every single issue of every single book Marvel Comics ever published available in a digital form in the vault.  Already, there are tens of thousands of Marvel Comics available from the service.  Each comic book in the collection is rendered as a Flash program.  As a subscriber, you may open any available comic book on your computer, smartphone or tablet computer to access read the book.  The Marvel Digital Comics Unlimited format guides you from panel to panel of each book, so you read at your own pace, but in the order the author intended you to read the book.  This format is especially helpful when reading comic books where the illustrators awkwardly arranged the panels of the book on the page; the Marvel Digital Comics Unlimited format eliminates that issue!

Marvel releases new comics in the same format, so there is consistency between old and new comic books.  Marvel publishes each new comic to the Marvel Digital Comics Unlimited program a few months after their initial print publication.  This, they argue, keeps the print medium relevant while still encouraging subscribers to the Marvel Digital Comics Unlimited program.

With the rising costs of graphic novels and comic books, a subscription to Marvel Digital Comics Unlimited may be the most cost-effective way to keep reading comic books old and new!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

As the United States comes into another election year, political activism is once more on the rise.  But for those for whom politics is more than just an every-four-year event, new technologies are making their political activism more effective.  One of the relatively new technologies used by activists is the Short Message Service.  Among the various Short Message Services, Mobile Commons stands out for its effectiveness.

Mobile Commons is a marketing platform designed for smartphone users.  The Internet-based application acts as a social network that allows you to connect your smartphone to the smartphones of all of your friends.  Then, when you have an important issue that you need transmitted through your networks, the Mobile Commons application acts as a Short Message Service.  As an SMS, Mobile Commons helps transmit both messages – via the phone portion of your smartphone – and text documents to everyone with whom you have a relationship.

The benefit of the Mobile Commons application to political activists is almost self-evident.  As soon as you learn of an issue that affects the people in your network, you may inform them all simultaneously using Mobile Commons.  But as important, as a leader of a group, you may help guide the group to a specific course of action using Mobile Commons.  Using Mobile Commons, you may draft a form letter to your Representative or Senator (or any person you need to get a message to) and send it with your voice message.  As a result, within minutes of learning of a bill, news event or other political controversy, you and your entire network can spread the word and tell those people in power exactly what you want them to do!

Mobile Commons is not limited to just political activism in its usefulness as an application.  Large families may benefit from using Mobile Commons.  For example, if your large family is in the process of becoming even larger, Mobile Commons can be an invaluable tool.  You may use Mobile Commons to send everyone in your family network announcements about new births or other vital family events and attach photos of the new baby.  Using Mobile Commons, members of your family network may then spread the good news and pictures with people in their lives.

There are many applications that allow networking and sharing, but Mobile Commons puts it together in a very effective, easy-to-use platform that has a proven record of success.  That makes Mobile Connect very cool for activists and genuinely social people.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

The odds are good that if you have done any sort of financial transaction on the Internet, you have a PayPal account.  The spin-off of eBay has helped make eBay even more money than the auction site was making on its own.  By charging anyone who received money through PayPal, the financial company has generated enough revenue for itself to make PayPal a multi-billion dollar company.  PayPal has become the online financial powerhouse it has by taking money out of small businesses – like independent vendors who sell on eBay – and from the multi-billion dollar banking and credit card industries.  Now, Dwolla is entering the market to take a bite out of the credit card companies and PayPal.

It is about time.

Dwolla is using new technologies to provide its users with direct access to their bank accounts while protecting their private information.  The stated goal of Dwolla is to provide the flexibility of cash for the virtual world of the Internet.  Your Dwolla account is intended to give you a common source of payment online and in the real world without ever having to touch cash again.

What makes Dwolla different is its security and transparency.  Dwolla has unprecedented security controls that prevent identity theft by keeping your account numbers from ever getting to identity thieves.  In this way, Dwolla is very much like PayPal.  Unlike PayPal, Dwolla’s privacy controls allow users to restrict how much information is available to those they pay through the service.  With PayPal, you have access to quite a bit of information – at the very least e-mail address, name and address – of the person with whom you are doing business.  While that makes sense for virtual transactions that involve physical items shipped between two people, it makes less sense for charity donations and person-to-person transactions.

The real difference with Dwolla is in its fee structure.  Users pay $3.00 a month for their Dwolla account, which gives them access to a $500 line of credit and instant access to their own bank account.  If you use credit money and you do not pay it off by the end of the month, there are fees.  However, Dwolla encourages the small sales.  By eliminating transaction fees on all purchases less than $10, Dwolla fosters support for the small transactions that have been becoming more costly with each passing year.  The CEO of Dwolla argues that transactions like paying for a cup of coffee with your credit card are forcing vendors to charge more for their products and services.

Dwolla wants to turn that tide and help users get the most out of the money that should, by rights, be theirs.  The $.25 transaction fee on all charges above $10 is minimal when compared to PayPal’s oppressive fee scheme.  That is probably why eBay will resist incorporating Dwolla for as long as it legally can.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

Microsoft has chosen to re-renter the smartphone marketplace with a new OS – Windows Phone 7.  A highly anticipated and much debated entry into the mobile OS arena, WP7 is one of Microsoft’s most important releases in years.  To help you understand WP7 and decide whether it’s right for you, Rescuecom’s computer support and computer repair specialists share the five things you need to know about Windows Phone 7. Read more »

Microsoft officially announced its Windows Phone 7 OS on Monday and, by doing so, put itself firmly back into the smartphone market.

Totally disconnected from Microsoft’s previous phone OS offerings, Windows Phone 7 continues the pattern first displayed in the Internet Explorer 9 Beta – a product more in line with the competition than the company’s previous work. Read more »

It’s been a good news-bad news week so far for Microsoft.

On the positive side, the company announced a launch event for its Windows Phone 7 line of products, to be held on October 11.  Windows Phone 7 devices are expected to be released next month.

Within twenty four hours, Microsoft’s news had soured somewhat.  For the first time in years, Internet Explorer, Microsoft’s web browser, saw its market share drop below 50%.  At the same time, Google’s Chrome saw continued growth, tripling its market share from the same time last year. Read more »

As part of its continued efforts to catch up to Apple in the mobile technology market, Microsoft has announced that it will directly connect new Windows Phone 7 smartphones with its Xbox Live service.

The move was announced at the Game Developers Conference Europe, in Germany.  There, Microsoft revealed a list of Xbox Live games coming to the Windows 7 Phone platform, and reiterated their intent to make portable gaming a focus. Read more »