Computer Support Blog

Many people assumed that smartphones would make life easier to manage.  However, in many cases, all mobile technology did was replace physical address books, appointment books, and travel itineraries with virtual versions of the same things.  People still have to manually manage their contacts, calendar, and travel plans.  They just manage them by tapping on their phone instead of writing in a notebook or typing on a desktop.  Cool product EasilyDo aims to deliver users a way to manage their lives that actually does change how people do things.  Read more »

Hotels often live and die by their reputation.  The famous star rating system and referrals from previous travelers are what bring most people to the lobbies of hotels all around the world.  Reputation is key in the hospitality business and the opinion of a hotel’s guests dictates its reputation.  Now, there is a cool product in technology that helps hotels connect better with their customers.  GuestDriven gives hotels the tools to engage and provide for their guests to gain insight into what they need to improve their experience.  GuestDriven then also encourages guests to become brand ambassadors, spreading the good word about particular locations to other potential customers and improving overall business for the hotel.  GuestDriven accomplishes all of these goals through mobile technology.  Read more »

Unless someone is extraordinarily wealthy, it is generally safe to say that he does not have a yacht on standby to make use of at any time he wishes.  Whether someone wants to throw a major personal event on the seas or they want to plan a promotional event for their employer, getting hold of the appropriate boat can be a major hassle.  Most rental agencies require loads of forms and a long sales process that gives the renter very little agency.

A Boat Time is a tech startup that wants to create a better process for boat rentals with their cool product.  A Boat Time provides users a variety of options for renting yachts in multiple international locations.  The entire renting process happens through the A Boat Time website.  The company also claims that they designed the process to give customers as much power as possible in making their decisions.  If someone has trouble accessing the site or navigating it to find what they need, online PC support is attainable through the appropriate services. Read more »

Traveling to most cities, especially ones with heavy tourism, often feels inauthentic.  Hotels, museums, theme parks, and other attractions often seem catered to distract or entertain and actually experiencing the authentic aspects of a place a traveler is visiting has become very difficult.

Cool person in technology Silvia Varela wants to solve this problem with her company Sherpandipity.  Sherpandipity sells personalized time with a local expert to travelers who want to avoid the typical tourist experience and truly get the best and unique aspects of a city on their trip instead.  Varela’s strategy to create this experience for Sherpandipity users is to connect them with “Sherpa’s”.  Sherpas are people in a given town, city, or general area that have lived in and experienced the place for quite some time.  Each Sherpa personally guides Varela’s customers on their trip.  Through the help of individual Sherpa’s, Varela’s clients can have unique experiences when visiting different cities or popular tourist areas.  Read more »

Most social networks dedicate their features to helping people communicate with others that they already know, or who live nearby.  Facebook connects people with friends and family and LinkedIn connects users with professional associates.  Geonick is a cool product on the Internet that takes a much different approach to social networking.  Geonick is a social network meant for travelers.  Its features, design and implementation all cater specifically to the needs of international travelers.  The designers of Geonick mean for it to help people connect with new people and experience new places rather than simply reinforce a person’s already established social groups.  Geonick takes advantages of things like mobile technology and GPS in order to focus on the mobility of the travelers and give people ways to use the social network while out experiencing the world.  Users who have broken smartphones or tablets will not be able to utilize Geonick to its fullest capabilities.  To use this cool product as its creators meant it to be, those with broken mobile devices should get mobile computer repair service. Read more »

It’s a common phrase uttered to college students: “You should really go abroad.”  It’s true that studying abroad while someone’s in school can open a person up to new experiences and give them insight they otherwise would not have had.  However, not all study abroad programs are equal.  Many students unfortunately go on the recommendation of others but choose a less-than-excellent program.  Cool person in technology Mitch Gordon has created a website called Go Overseas that looks to prevent students from choosing the wrong study abroad program for them.  Gordon’s website is a directory for thousands of different study abroad programs that are available to students.  People can look at abroad programs available for travel all over the world on Go Overseas.  Users can also leave reviews and give third-party advice about specific programs to help anyone who’s searching through study abroad ideas.  The resources that Gordon offers through his website are potentially far more useful to interested students than the usual advertising brochures that different programs distribute.  If someone is looking for honest opinions and the complete picture about different study abroad programs, Gordon’s website provides a comprehensive look at a person’s options.  If a student has problems accessing different areas of Gordon’s website, they should seek help from a computer tech support provider. Read more »

The majority of travel sites essentially handle their business in similar ways.  They focus on specific partners, book through agents that work for the site rather than the transit provider themselves, focus on flights over other forms of travel, and charge convenience fees for booking through the site in the first place.  Cool product FromAtoB is a travel site that doesn’t follow these conventions and attempts to give customers a different, more pure experience.  Rather than have customers book their transit through the site itself as a surrogate, FromAtoB acts more like a search engine. It connects users directly to travel providers themselves.  This difference means that customers avoid unnecessary middlemen, and even potentially avoid unwanted “convenience fees” or extra charges incurred by booking through a surrogate.  FromAtoB lets users search through hundreds or providers and then links customers to those sites so they can purchase their transit and accommodations directly from the source.  FromAtoB wants to de-complicate the process of using a travel website, and this feature is one of its main tools in doing so. Read more »

When traveling, it’s easy to feel overwhelmed by the choice of places to eat, stay, or spend time.  This is especially true if you’re particularly unfamiliar with a certain city or area.  Cool product Locish helps tourists deal with this common problem by requesting the direct help of local experts.  Locish is an iPhone application that connects travelers with local residents to ensure the travelers make good decisions about what to do in a certain city.  Users ask for recommendations directly in the app, uploading their specific questions to the Locish database.  The company’s recruited team of local experts then go through questions and provide recommendations on what to do.  Locish’s network of locals can help users choose restaurants, bars, clubs, tourist attractions, museums, hotels or any place at all that you might find yourself in while on vacation.  Locish uses interactions with real people to get its customers recommendations rather than rely on a mathematical or computational solution.  While this means users won’t always get responses immediately, the responses they do get will be more personal and likely more helpful.  Anyone who has trouble posting questions on the app can get help from a smartphone tech support company. Read more »

Networking is an important aspect of running a business, but finding times and places where one has an easy chance to do so without coming off as pushy or awkward isn’t an easy task.  Cool person in technology Nick Martin believes business professionals are making a big mistake by ignoring one particular place that could be a proverbial gold mine for networking: airplanes.  On most flights, professionals sit quietly or sleep. Some might read, but the hours spent on flights between major cities are usually time idly spent.  Martin thinks these hours are a prime opportunity to develop mutually beneficial business relationships with other professionals and build a list of contacts.  That’s why Martin founded Planely, a startup that tries to facilitate professional networking on flights all over the world.  With Planely, professionals can find out what other people they will be traveling with on their next flight.  Martin’s web app allows users to make connections pre-flight so businesspeople can plan to meet up at the airport or on the plane in order to start discussion and conversation.  If someone has trouble connecting to Planely on the web, there is home tech support available at all times.  Read more »

According to cool person in technology Pascal Mathis, booking activities for your vacation should be easy to do from any computer whenever you want. The travel industry already uses websites to book hotels, flights, rental cars, and most everything else that has to do with tourism. Therefore, it’s no surprise that someone would want to give people a way to browse through and book different tours and location-specific activities online as well. Mathis calls his service GetYourGuide. On GetYourGuide, users can search for specific activities that they would like to book while on vacation. They can also browse by location to see what is available if they already have a destination picked out for their trip. Mathis wants to offer travelers a more convenient way to book activities and plan their trip ahead of time with GetYourGuide. That’s why he gives users the option to add things like hotel pick-up to their bookings. Mathis aims for his customers to be in complete control of their trip before they even leave their homes. Computer IT support is available for customers who have trouble with bookings on Mathis’s website. Read more »