Computer Support Blog

Still looking to buy a computer or a tablet for school or just to upgrade? You need to know the reliability of computers on the market.

RESCUECOM – which has repaired hundreds of thousands of computers, tablets and smartphones – is in a great position to give you advice on what level of reliability you can expect on different computers.  Stick to Apple and Samsung if you want the least problems based on RESCUECOM’s experience. Read more »

The 2015 Q1 RESCUECOM Computer Reliability Report has arrived, showing longstanding contenders in reliability battling for the top spot along with a surprising comeback in one manufacturer’s reliability.

The Computer Reliability Report takes a manufacturer’s market share of computers and tablets in the U.S. and compares it against the number of tech support calls RESCUECOM receives for that manufacturer’s products to determine a reliability score. Read more »

The computer and tablet reliability scores are in for the 2015 RESCUECOM Computer Reliability Report, bringing in some new names in the tablet market.

Most of the big names from previous reports have once again claimed a spot in the rankings for 2015, though several have notably risen or fallen in reliability score. Along with shifts in rankings among the report’s regulars, there are a couple of newcomers making a splash in the tablet world this year. Read more »

RESCUECOM’s 2014 Q3 Computer Reliability Report results are in, just in time to allow you to compare tech devices before buying on Black Friday or Cyber Monday. With all of the deals on technology this time of year, you want to make sure to get the best device you can for your money. Whether you are looking for a computer or a tablet, RESCUECOM’s Computer Reliability Report will give you all the information you need to make the right purchase. Even if you are looking to buy a device for someone else this holiday season, RESCUECOM’s convenient reliability grades will help you choose the perfect fit. Read more »

RESCUECOM released the results of the computer reliability report for the first quarter of 2014 today.  The report revealed that Samsung has once again risen to the number one position in the reliability rankings.  In the previous reliability report, Amazon debuted in the number one ranking with an extraordinarily high reliability score.  While Amazon managed to maintain a strong score this quarter, the company could not keep the top spot in reliability.  Instead, perpetual top performer Samsung once again became the most reliable computer manufacturer on the market according to the study. Read more »

The results are in for RESCUECOM’s Second Quarter 2012 Computer Reliability Report, which has Samsung taking the gold! Read more »

For Rescuecom’s dedicated Blog readers: An Exclusive first look at this year’s Computer Reliability Report! The results are in for RESCUECOM’s Annual 2012 Computer Reliability Report; Lenovo/IBM returns to dominance while Samsung grows significantly!

“Entering 2012, Lenovo/IBM’s rise in reliability will be an important boost for the company.  Although Apple’s market share has risen over the last 12 months, its reliability has declined. The comparatively smaller Toshiba and Samsung are illustrating interesting reliability trends worth watching over the coming year,” stated David Milman, CEO of RESCUECOM.  For 2012, Rescuecom now includes all manufacturers with a market share of at least above one percent in this report.

The Computer Reliability Report scores for 2012 are:

Read more »

The Toshiba Satellite L735-S32310 offers as much or more than many of the more expensive tablet and ultrabook laptop computers on the market.  With the flood of tablet computers hitting the market in the $200 to $829 range and the Toshiba Portege Z835 Ultrabook laptop boasting an online retail price of $899, it is hard for laptop computer buyers to not feel like they are being fleeced.  The Toshiba Satellite L735, in contrast, offers as much for as little as $439.83.

The Toshiba Satellite L735 boasts a 13.3” monitor with the same 1366 X 768 pixel resolution the Portege is bragging.  The Toshiba Satellite L735 has 4 GB RAM, like the most Ultrabooks, and it is unlikely users will need much computer support as the Toshiba Satellite L735 can handle most programs adequately.  Moreover, for hundreds of dollars less, users get almost four times the hard drive space.  The Toshiba Satellite L735 features a 500 GB hard drive that will store more information and programs than most users will ever need.

The big difference between the Toshiba Satellite L735 and the Ultrabook laptop computers coming on the market, ignoring the price, is the weight.  At 4.6 pounds, the Toshiba Satellite L735 is hardly an anchor.  Ultrabooks and the MacBook Air advertise the benefit of being less than three pounds, but most users will find the 4.6 pounds of the Toshiba Satellite L735 to be an almost imperceptible difference in weight from the Ultrabooks, even if they are carrying their laptop computer for hours.

With its built-in camera and the DVD drive, the Toshiba Satellite L735 makes multimedia conferencing and entertainment easy and efficient.  The MacBook Air requires users to network to digitally share DVDs and CDs, whereas the Toshiba Satellite L735 allows users the simplicity of using the media they already have in their home theaters in the laptop computer.  The convenience of being able to access the media users already have without additional steps is an idea not lost on Toshiba.

Because Toshiba laptops have been on the market for years from an industry leader, as rated by the latest RESCUECOM Computer Reliability Report, it is easy to find laptop repair for the Toshiba Satellite L735 as well.  Despite the durability of the laptop computer, accidents happen.  It is much easier to bear the expense of repairing a Toshiba Satellite L735 than it is to wrestle with both the sticker shock and repair bills from the more expensive Ultrabooks.

In the current economy, thrift is cool. Status comes as much from staying connected as it does from the device one is using to connect.  The Toshiba Satellite L735-S32310 allows greater functionality than the lightweight laptop computers at a much more reasonable price.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

The results are in for RESCUECOM’s Annual 2010 Computer Reliability Report, Apple claims the top spot!

SYRACUSE, N.Y., Feb. 22, 2010 – “Before making any computer purchases in 2010, RESCUECOM encourages consumers and businesses alike, to consider the reliability of their favorite brands. We are committed to helping you make the best decision on your computer purchases through our Computer Reliability Report” stated David Milman CEO of RESCUECOM. Read more »

FOR IMMEDIATE RELEASE

RESCUECOM’s 2009 Second Quarter Top 5 Computer Reliability Report
ASUS, followed by APPLE and IBM/LENOVO, lock in the top three spots

SYRACUSE, N.Y., Aug. 18, 2009 — The ASUS brand of personal computers is still holding its own, ranking highest in the latest RESCUECOM Computer Reliability Report. For the second time in a row, results have shown ASUS to be the newest leader in reliable personal computers. RESCUECOM’s 2009 second-quarter assessment ranked ASUS in the number-one slot, followed by APPLE and IBM/LENOVO, which locked in the number two and three spots, respectively. Top ranking brands would likely require less computer repair than those that rank on the bottom. Read more »