Computer Support Blog

Please enter a valid ZIP code.

Tech Support Blog

Tech Support Blog

Virtual Gaming Cards From The Continuing Committee And The Holotable!

In the early 1990s, Decipher acquired the licensing rights to several lucrative franchises and developed Customizable Card Games for Star Trek and Star Wars.  As the CCG market changed, Decipher lost the license to Star Wars and then Star Trek.  What Decipher underestimated was the commitment their players had!  That commitment to the game has sprouted The Holotable and The Continuing Committee and the advent of “virtual” gaming cards.

When Decipher changed its corporate direction, it decided to dump the vast online support network it had created for players of the Star Trek CCG.  Undeterred by lack of corporate support, a band of Star Trek CCG players acquired the Star Trek content from Decipher’s significant website and created The Continuing Committee.

The Continuing Committee is an online resource for players of the defunct Star Trek CCG.  More than a reference for what Decipher created, the Continuing Committee has continued developing the game through collections of virtual gaming cards.  The virtual gaming cards present images with game text in the format of the original Decipher cards.  All of the various corners of the Star Trek universe that Decipher did not have a chance to incorporate into the game have been rendered online by a dedicated community of player/developers.  Online, they create “cards” that allow them to continue playing their beloved game well-beyond the static product represented by Decipher’s cancellation of the product line.  The Continuing Committee’s efforts are not a true progression of the game in the virtual world; players are encouraged to print the virtual cards and then play those physical cards.

What is a pretty incredible reimaging of the defunct physical game is the effort made by The Holotable.  When Decipher discontinued the Star Wars CCG, another company launched a Star Wars trading card game.  Players who invested so much time and money in Decipher’s product and game mechanic resisted the other release.  They founded The Holotable.

The Holotable took the idea of virtual cards to an entirely different level.  Instead of simply creating card images that matched the style and game mechanic of the Star Wars CCG, they created an entire virtual play platform.  Registering with The Holotable, players may assemble virtual decks – file folders of their virtual cards – online.  Players then play against one another by connecting through the Internet and adding their decks to a random shuffling program that then allows players to play against one another online with the sense of unpredictability for which card games are known.  Ironically, the customizable card game industry was born out of a desire to compete with video games (the same demographics tend to be targeted for both), but the Holotable has essentially saved their card game by making an exceptionally sophisticated virtual gaming platform!

They may not (usually) exist in the physical world, but the ingenuity shown by The Continuing Committee and The Holotable to transform their beloved games into virtual games online is undeniably cool.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


The Supreme Court Upholds Privacy Rights In The Digital Age!

With all of the recent uproar about the Stop Online Piracy Act, which many criticized as a potentially disastrous free speech violation, the major media outlets largely ignored the news out of the Supreme Court in January.  However, earlier this week, the Supreme Court ruled unanimously in The United States Vs. Jones, creating one of the first explicit privacy protections in the digital age.

In U.S. Vs. Jones, the Supreme Court heard arguments involving the use of a GPS tracking device against a suspect without a warrant.  The police affixed a GPS tracking device on a suspect’s vehicle without a valid warrant (law enforcement had an expired warrant executable in a location outside the jurisdiction where the GPS device was applied to the suspect’s vehicle).  On January 23, the Supreme Court ruled that applying a GPS device to an automobile without a warrant was unconstitutional.

What is most interesting about the decision is that the Supreme Court divided over the reasoning behind the ruling.  Many United States citizens forget that privacy is not a Constitutionally-protected right or freedom in the United States.  Nowhere in the United States Constitution is there an explicit protection for freedom of privacy.  While liberal Justices since the founding of the United States have argued that privacy is an implied protection under Freedom of Speech, most conservative Justices have only used property rights violations (Fourth Amendment) to take the side of pro-privacy advocates.

The majority of the Supreme Court followed that same classic argument with U.S. Vs. Jones.  What is more significant is that conservative Justice Alito wrote a concurring opinion agreeing with the ruling – that search warrants are needed to apply a GPS device to a suspect’s vehicle – but disagreeing with the reasoning.  Alito and three other Justices argued that the violation to the suspect’s property was insignificant compared to the violation of the suspect’s inherent privacy rights.  Alito’s concurrent opinion harkens back to a Supreme Court ruling in 1967 that judged – in a wiretapping case – that the Fourth Amendment is intended to protect individuals, not their property.

This is a significant ruling – especially with the concurring opinion – because technology has been developing much faster than the law.  As a result, the Supreme Court has not ruled on privacy rights for simple actions like sending and receiving e-mail, using a smartphone to take or distribute photographs or using smartphone applications to record conversations until now.  While the debate in U.S. Vs. Jones may appear to have been limited to GPS devices, the unanimous ruling by the Supreme Court is thunderous in its implications.  At this critical juncture, the Supreme Court is siding with an individual’s right to live free from government scrutiny using advanced technology.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


DragonBot

Every generation hopes the future will be better for their children than it was for them.  Even with that hope, the first generation that was banking on the flying car ended up with the personal computer and the second generation raised to think the flying car was coming developed the Internet.  As two generations lament the lack of flying cars, the future is looking a little brighter for the next generation.  The hope that robots might make life easier and better for the next generation is becoming more of a real possibility because of the DragonBot.

The DragonBot is a robot, though some have diminished it by simply referring to it as a toy.  The researchers at MIT, Northeastern and Harvard who worked together to design and manufacture the DragonBot have called it an educational tool.  With a $1000 price tag, those who are likely to buy the DragonBot would probably prefer to consider it an educational tool as opposed to a toy as well!  While there have been several robotic toys or educational tools on the market in recent years, none is quite like the DragonBot.

The DragonBot is a furry, feathery robot that is over a foot tall.  It looks like a cross between an owl and a cocker spaniel.  The DragonBot is a robot that has two arms, two legs and a tail that has a limited range of motion.  In published tests so far, the DragonBot is able to move up and down and flail its arms.  So far, the little robot is also able to shake its torso.

One of the distinctive aspects of the DragonBot is that it does not have a face.  While initially this might seem horrible, the designers of the DragonBot seemed to think it was time Android lived up to its name and they designed the DragonBot to use an Android-powered smartphone as a controller.  Your Android-smartphone utilizes a special graphics program when you install the DragonBot app.   By activating the app and plugging it into the DragonBot’s head, your smartphone becomes the DragonBot’s face!  The faceplate is fully animated, so when your DragonBot emotes with eye movements or speaks, the face graphic moves!

What is most remarkable about the DragonBot is that it learns from the experience it has and from the experience of every other operating DragonBot.  The DragonBot runs using a Cloud-based program through the Android network.  As a result, when one DragonBot learns not to smack a dog in the eye, every DragonBot everywhere learns the exact same lesson!  While this might have vastly different results – one need only consider the neighbor child in Toy Story to posit that an entire generation of DragonBots might be raised to rightly fear children – the idea is a very cool one.

For those who love expensive gadgets, toys that learn and their Android smartphones, the DragonBot provides a must-have toy for children and adults alike!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


How Computer Modeling Is Helping To Create The City Of The Future!

One of the chief concerns of environmentalists is with the carbon footprint left by individuals and industry.  Because carbon dioxide contributes to global warming, the development of industries that reduce the expulsion of carbon into the atmosphere have been growing.  Most businesses that are serious about reducing their carbon footprint must use elaborate computer models to factor in all of the variables pertaining to their carbon emissions.  In the effort to reduce one’s carbon footprint, the chief goal is to create a carbon-neutral system.  In a carbon-neutral system, there is no net output of carbon dioxide in any of the elements pertaining to the system.  The United Arab Emirates has plans to create a new suburb of its capital, Abu Dhabi, one that is carbon neutral and the developers are using the most sophisticated computer modeling yet to design that city.

Masdar City is the planned new city proximate to Abu Dhabi and computer models of the city project it to be carbon-neutral.  The idea behind the entire project is to create a city that in no way contributes to the generation of greenhouse gasses in both its operation and construction.

To achieve this goal, the city planners designed the entire city around the carbon-neutral goal.  Masdar City will not have any cars within its borders.  By removing such a random and carbon-intensive element from the environment, the models the developers are using are much more accurate.  The solution to moving residents and visitors around Masdar City is an elegant one.  The city will run an elaborate subterranean vehicle network.  The vehicles called Personal Rapid Transit are essentially six-person pods that combine the efficiency of a subway with the independence of a taxi.  When users get inside a PRT, they will be able to designate where they want to go within the grid and the PRT takes them there.  Because batteries that harness solar energy power the Personal Rapid Transit system, they leave no carbon footprint!

Perhaps the most brilliant aspect of the Masdar City design is how the layout of the buildings, their orientation in relation to one another, is designed to cool the desert city!  The city’s designers intend for Masdar City to lower carbon emissions by reducing the need to use air conditioners.  The layout of the city was one of the key elements that computer design models helped to create.

To make Masdar City a success, the designers had to factor in an exceptional number of variables.  In addition to having years’ worth of temperature records and weather patterns programmed into the computer models, the designers had to record light patterns in the area Masdar City will occupy.  Factoring in the carbon footprint of the construction of Masdar City led the developers to strategically place trees within their model to offset those emissions.

Right now, Masdar City is little more than a sophisticated computer model.  That computer program is a blueprint for a healthier world.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


When You Need To Match Paint, Be Sure Your Dealer Has The Auto-Match III Sensor!

There are many very cool products that businesses use to improve a customer’s shopping experience or life.  From products that monitor waste water to computer programs that monitor toxins in the air, almost every major industry contains gadgets that perform a vital function.  Many of those devices work behind-the-scenes to deliver superior results on a project or as part of a service.  It is often important that a business have the best possible equipment to help you get the results you want on your projects.  When it comes to house painting, the Auto-Match III is one such essential device.

The Auto-Match III is a sensor produced by BYK.  The Auto-Match III is a safe-like box under six inches square and nine and a half inches deep.  The box weighs just over seven pounds and has a small door in which you place a paint sample.  The safe-like design of the Auto-Match III prevents any light interference from entering the sensor and polluting the results of a scan.

The Auto-Match III is very easy to use.  When you bring a paint sample with the color you want to the Auto-Match III and place the sample inside, the spectrophotometer scans the sample.  One of the key selling points of this sensor is that it operates at 45/0 circumferential illumination, so it scans the sample at precisely the way your eye breaks down light.  In addition to being exceptionally accurate with the precise breakdown of light for color matching, the Auto-Match III renders colors in a way that you will perceive them as identical.  Because temperature affects the way light travels, many spectrophotometers require constant calibration.  However, the closed-system nature of the Auto-Match III eliminates temperature variables to give you clean, crisp results every time.

Why is the Auto-Match III such an important, cool device when it comes to matching paint colors?  The Auto-Match III sensor works in conjunction with the Auto-Match III software to accurately evaluate and replicate colors in a way no other single system does.  At least two different paint manufacturers feature applications for the Apple iPhone that allows you to match any color you photograph with paint from their line.  Unfortunately, the results wildly differ based on the amount of light in the room when you take the picture.  Other color matching programs for the PC fail to take into account that most computer monitors are not calibrated to the expert standards professional photographers or painters use on their equipment.  Thus, you may take a picture and look at it on your monitor and denounce it as the wrong color simply because your monitor is not properly tuned.  The Auto-Match III sensor and software eliminate those variables.

No matter how big or small your painting project is, you deserve to get the color you expect when you purchase paint.  BYK’s Auto-Match III sensor ensures you get accurately-scanned, precisely rendered, information on any paint sample so that you may replicate the color you want without flaws!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


The MyQuit Coach App For The Apple iPhone Can Help You Quit Smoking!

As the new year blossoms and you consider your New Year’s resolution, you may find that you have, metaphorically, bit off more than you can chew.  Two of the most popular New Year’s resolutions are to lose weight and to quit smoking.  While technology can be used to help you lose weight, what you might not know is that there are now ways to use technology to help you quit smoking.  Livestrong, the marketing and merchandising arm of the Lance Armstrong Foundation, helped to develop the MyQuit Coach application for the Apple iPhone and it may help you to quit smoking!

MyQuit Coach is available through iTunes for all variations of the Apple iPhone, iPad, or iPod Touch running iOS 4.0 or above.  The application runs as a blend of a motivational program and journal function designed to help you rid your body of nicotine!  The MyQuit Coach app will help you quit smoking if you do not want to use medicines or other smoking cessation methods and no data yet exists on how effective the program is.  However, for those who believe in the power of mind over matter – but just need a partner in the process – the MyQuit Coach application may be just the ticket you need to quit smoking this year.

The motivational aspect of the MyQuit Coach application comes in the form of screenshots and slogans.  Each time you access the MyQuit Coach application, you are greeted with a statement, like “Smoking affects me and my loved ones,” to help keep you aware of the consequences of your actions.  The application also includes videos that help detail the consequences of smoking.  The MyQuit Coach acts as a “good-cop, bad-cop” routine on your iPhone encouraging you and warning you of the consequences of slipping from your plan.

Perhaps the more useful function of the MyQuit Coach is the journal function.  Using the MyQuit Coach, you may program your iPhone to detail specific benchmarks in your goal to quit smoking.  If you have tried and failed in the past as quitting smoking cold turkey, you may use MyQuit Coach to wean you from cigarettes incrementally.  Under such a plan, you use MyQuit Coach to keep track of how many cigarettes you have had in a day and the application warns you when you are about to pass the goal number you have set for yourself.

The MyQuit Coach application is actually a very smart use of smartphone technology.  Because one of the common complaints smokers have when the relapse and smoke again is that they did not know what to do with their hands when they were not smoking, the MyQuit Coach comes up with an elegant solution.  By keeping the smoker’s fingers busy on an iPhone, the application helps break the physiological connection to smoking that seasoned smokers might have.  That is a clever idea and makes the MyQuit Coach application a very cool app!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Facebook Applications That Use Your Friends’ Photos!

Despite its faults with repeatedly recommending the same hundred people to be your friend, Facebook remains a very cool social network.  Facebook is a social network where you can communicate with friends far and near and even people you just wish were your friends, all at once.  The social network that Mark Zuckerberg founded on the concept of exclusivity is now a universally-recognized facet of United States popular culture.  One of the nice elements of Facebook is that it serves as a platform for applications that do not take Facebook all that seriously.  Two of the coolest such applications are Face-Invaders and the Photo Booth Friends video slot machine.

Face-Invaders is a very simple application for Facebook.  The Face-Invaders game is a recreation of the classic 1980s video game Space Invaders.  The difference, though, is that instead of generic aliens, the creatures descending from the sky are made up of Facebook photos of your Facebook friends!  You use your own Facebook photo in Face-Invaders as the defensive weapon to save the world.

The game is very simple to play, just as Space Invaders was.  As your friends float down from the sky, you shoot them until the rows of friends are all gone.  Moving your avatar is easy, as you simply tilt your tablet computer or smartphone in the direction you want to go. To fire your weapon, you simply tap your portable device’s screen.  Face-Invaders can be a nice cathartic tool when people you are friends with on Facebook have annoyed you in real life!

For a more positive spin on using your Facebook friends’ photos, the DoubleDown Casino application on Facebook has Photo Booth FriendsPhoto Booth Friends is a standard video slot machine on Facebook, except that all of the symbols are profile photos from your Facebook friends.  Photo Booth Friends is a cool application in that you may let the program choose which friends it represents in the game or you may associate specific friends with different winning values.  Suddenly, your loved one may help you win big at the virtual casino!

Photo Booth Friends is otherwise a very typical video slot machine on the DoubleDown Casino platform.  Photo Booth Friends is a twenty-line video slot machine with eleven different symbols, including Bonus Game and Scatter symbols.  The bonus game for Photo Booth Friends is the aptly-named “snapshot bonus” that makes further use out of your friends’ Facebook photos.

Facebook profile photos can be fun or troubling, but with applications like Face-Invaders and Photo Booth Friends, you can see a lot more of your friends while gaming on Facebook!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Tom Gerhardt, Half Of Studio Neat!

The relationship between art and commerce has only been made more complicated by the rise of the Internet.  On the one hand, artists now are able to present their works to a vastly broader audience and entire sites like Art.net have sprouted up to use the Internet to promote art in all of its forms.  On the flip side, with so many more people exploring and presenting artwork, the market has been flooded and many artist sites are choking with starving artists, none of whom are buying.  As well, the lack of real safeguards for images and representations of artwork on the Internet makes it much more difficult to protect the intellectual property of artists.  One artist who has effectively blended artwork and emerging Internet technologies is Tom Gerhardt.

Tom Gerhardt is one of the two co-founders of Studio Neat.  Studio Neat has a stated goal of designing simple accessories for popular technologies.  Lacking a corporate model or drive, Gerhardt is much more concerned with the artistic aspects of the products he designs.  Gerhardt is an idea man who makes interesting functional gadgets, but he does not prioritize selling them, which might be why you have not heard of Studio Neat.

Tom Gerhardt is a world-renowned artist, first and foremost.  Gerhardt pioneered the ring technology that makes the stone mouse work, which is very cool.  In addition to appreciating a strong sense of simplicity in design, Gerhardt is known for having a sense of whimsy.  One would have to be whimsical to design a mud-based interface for computers.  Yes, Gerhardt is spearheading the MudTub, a computer interface that works by having a computer user play in mud.  The MudTub might be for a niche audience of people who want to move around in wet dirt, but the fact that someone had the idea to manipulate computer devices using playing in mud is a remarkably clever one.

Gerhardt and his partner at Studio Neat, Dan Provost, recently designed the Glif.  The Glif is a mount and stand for use with the Apple iPhone 4 and 4S and Gerhardt appealed to Apple fans online to actually fund its production.  The Glif is a very simple black mount with a threaded screw hole that allows you to attach your Apple iPhone 4 to any standard camera mount!  The simplicity of the idea is incredible; Apple promoted the iPhone 4 on its photographic abilities without ever producing a device that would allow it to be attached to other, existing digital camera accessories!  Gerhardt saw the need and created an inexpensive, simple device that met the need in a stylish way.

With creations like the stone mouse, Glif, and MudTub under his belt or in development, artist Tom Gerhardt is someone to watch for the next great fusion of art and technology!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


The Iqua 603 Sun Bluetooth Headset: Solar Powered Phoning!

With more and more states adopting hands free laws and the National Traffic Safety Board issuing an advisory to Congress that no electronic devices should be used while driving, Bluetooth technology is becoming more important than ever.  With so many different Bluetooth headsets on the market, it can be difficult to determine which Bluetooth headset is the right one for you.  One of the best on the market, especially for those who are environmentally conscientious, is the Iqua 603 Sun Bluetooth headset.

The Iqua Sun is a discrete Bluetooth headset that does not call much attention to itself.  With its muted black shell and earbud-style design, the Iqua Sun is not as flashy as many Bluetooth headsets.  The fact that the Iqua Sun does not sparkle or try to impress users with its simple appearance is not a good reason to disregard this very cool Bluetooth headset.  This Bluetooth has substance and it comes in the form of its solar powered battery.

The Iqua Sun is solar powered, which makes it one of the most environmentally-responsible Bluetooth headsets on the market.  Whenever you are outside walking with your Iqua Sun in your ear, it will charge off direct and indirect sunlight!  This makes the Iqua Sun an ideal Bluetooth headset for active outdoors enthusiasts who need to remain connected even when they are out in the elements.  For use at night, inside, or other dark environments, the Iqua Sun falls back on a Lithium Polymer battery that has a 9 hour talk capacity.  By the time you exhaust the battery, the sun will be back up to recharge it!

Because Iqua designed the Sun for substance more than style, the Iqua Sun Bluetooth Headset has very easy-to-use controls.  Outfitted with only a volume control toggle and call button, the Iqua Sun is one of the least complicated to operate Bluetooth headsets on the market.  At only twelve grams, the Sun is very light in your ear, making it one of the most comfortable Bluetooth headsets as well.

The Iqua Sun operates on any Bluetooth-compatible device that uses Handsfree 1.5 and Headset 1.1.  In addition to having the impressive solar power function, the Iqua Sun has a decent range.  You may pair the Iqua Sun with up to eight different hands-free, one at a time. The Sun remains connected to its device even when your phone, smartphone or other hands-free device is up to ten meters away.

The Iqua Sun Bluetooth Headset is a very cool Bluetooth headset that is ideal for those who like both being outdoors and having access to their gadgets.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Working His Way Up: Gurdeep Singh Pall Rose From Engineer To A Vice President Of Microsoft!

If you spend time going through the corporate biographies of executives in the tech sector, it is very easy to get bored.  The story with so many executives is a familiar one: they went to business school, they took a business job, and they became a business leader.  Wow, someone started on a career path and they ended up at the end position of their chosen career path!  This is a pretty predictable story and one that plagues so many corporate biographies.  So, it is the atypical executive who stands out.  Gurdeep Singh Pall is just one such executive!

Gurdeep Singh Pall is the Vice President of Information Platform And Experience at the Microsoft Corporation.  In that role, Pall developed and promoted the Microsoft Lync system which has made video telecommunication more of a reality than ever before.  Pall is responsible for many important aspects of Microsoft’s Bing platform as well, including its research and development and promotion.  His real passion seems to be for working on the Bing platform’s speech recognition, mapping and mobile applications.

Part of what makes Gurdeep Singh Pall’s story so interesting is how he ascended to the position of Vice President, Information Platform & Experience.  He began at Microsoft as a software engineer, like so many people do.  Like visionaries in the field like Steve Jobs and Bill Gates before him, Pall had a vision to solve a complicated computer problem and he helped to design the LAN Manager Remote Access Service.  With that heady accomplishment, he moved to the Windows NT development team where he made several valuable contributions to the emerging OS through several of its incarnations.  In 1996, Pall was recognized for his achievements in pioneering VPN, the virtual private network.

After that, the software engineer became more of an executive.  Microsoft promoted Pall to the general manager of Windows Real-Time Communications and he served as the Vice President of the Office Lync And Speech Group.  There, he continued to use his engineering experience as he guided the team to the release of Lync.  Pall holds over twenty patents for technology he developed, most of which is in the emerging field of voice over internet protocol.  He helped pioneer the computer telecommunications field; when we have actual video phones, no doubt they will be based upon programming Pall developed!

Gurdeep Singh Pall has had an interesting career with Microsoft rising fast in the company because of his innovative ideas and technical acumen.  It is hard to imagine what he will come up with next!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


© 1997-2025 RESCUECOM Corporation
Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending