SYRACUSE, NY
October 15, 2018
Samsung beats everyone, including Apple, in reliability this holiday season. It is the best choice for anyone’s computer needs, delivering more tech for less money. Read more »
RESCUECOM created the 2015 Q2 Computer Repair Report by studying and collecting the data from each service call we received this to create a list of the top ten most common problems users face on all computers and mobile devices. While there are a number of problems users frequently face, this quarter has shown a surprisingly steep growth in one area in particular. Read more »
The 2015 Q1 RESCUECOM Computer Reliability Report has arrived, showing longstanding contenders in reliability battling for the top spot along with a surprising comeback in one manufacturer’s reliability.
The Computer Reliability Report takes a manufacturer’s market share of computers and tablets in the U.S. and compares it against the number of tech support calls RESCUECOM receives for that manufacturer’s products to determine a reliability score. Read more »
RESCUECOM has tallied up all the computer repair calls it received, including tablets, for the 2015 Q1 Computer Repair Report, showing a surprising leap in certain problem areas.
The Computer Repair Report is created by tallying the data from all calls RESCUECOM receives at its 1-800-RESCUE-PC call center to form a list of the most common computer and tablet problems. RESCUECOM ranks the top ten computer repair problems in order from most frequent to least and explains them by category, creating a useful tool to inform users about the threats their tech devices face.
Today, RESCUECOM released a press release containing helpful information about the new REFRESH feature found in Windows 8 and Windows 8.1. Windows REFRESH is an option for users in Windows 8 that helps them restore their computer when it has a serious malfunction. The difference between a REFRESH and a complete reinstall is that a REFRESH allows users to retain their personal data such as documents, music, videos and pictures. Having this new option for users to attempt to fix their machines when a problem occurs is great, but there are several potential concerns with the new feature as well. Read more »
Networking within a big business is becoming a pretty huge business in its own right. The companies that are aiding big businesses with their internal communications have found a niche that they are very effectively filling. The business networking companies continue to grow, despite the rapidly changing corporate and economic landscapes worldwide. One of the most dynamic networking companies is Yammer. Yammer continues to grow, in part, because of Dee Anna McPherson. Read more »
In the tech sector, major fields can change with alarming speed. A few years ago, for example, the idea of streaming movies and music from the Cloud was a far-fetched notion and even the leaders of big businesses in the tech sector were unsure how to capitalize on such an idea. Now, there are several companies and services that offer streaming video and it is a huge business. Given the rapidly-changing nature of technology, human resources personnel for media technology companies, like Netflix and Hulu, have their work cut out for them. When they make a hire, they have to evaluate how the candidate will work for the company as it is now and how it might radically change in the future. In the case of Netflix, managing the personnel is made much easier thanks to Tawni Cranz. Read more »
Even with the rise of the smartphone, the need for specialized personal safety devices persists. For sure, a smartphone may be very helpful in a medical emergency or when there is a threat against your life. However, with so many smartphones running sophisticated programs, one must often unlock their smartphone and wait for it to boot to a menu screen from which you select the applications you wish to use. The time it takes to unlock your smartphone may be the moments – especially in a heart attack or assault situation – you need to actually be able to make an emergency call. Fortunately, as communications devices have become more sophisticated, so too have the specialized emergency/personal safety devices. One useful personal safety device is the ZOMM Wireless Leash Plus. Read more »
Connecting advertisers and potential customers through all of the digital devices the average person has today is a daunting task. In fact, very few companies have effectively managed to exploit every possible device and network as a viable revenue stream. Even sites traditionally known for their success using ad revenue on the Internet, like Facebook, have had some issues with monetizing on a mobile platform. PubMatic is a company that, in 2006, saw how the Internet was branching into a multiplatform media no longer simply utilized on home computers and developed software that allows advertisers to spread their message effectively across every type of computing device. Mukul Kumar is the software engineer who makes the PubMatic vision work! Read more »
It does not take long, when shopping for new technological gadgets, to realize that every major manufacturer of tech has a different way of connecting, recharging, powering or operating their devices to make them distinctive. For those who do not want to ally themselves to a single corporate standard and would like to buy gadgets from a wide range of manufacturers, they either end up spending a lot of time figuring out how to maintain each of their devices or they end up spending a lot of money to be able to recharge and synch all of their devices simultaneously. Callpod, the makers of the ChargePod, FuelTank, and other connectivity devices, saw that problem and has been steadily working to make the lives of consumers much easier. A lot of the credit for Callpod’s success comes from Craig Lurey. Read more »