Computer Support Blog

The healthcare industry is constantly a controversial topic and many believe it is an industry ripe for disruption.  GoGoHealth is a cool product in tech that is trying to shift the way people think about healthcare and technology.  GoGoHealth targets individuals who have experienced and had to pay for unnecessary doctor visits.  Going to a doctor’s office for an appointment over a simple health issue can have serious costs attached to it.  Cancelling work costs you productivity and probably money as well.  You waste gas by having to drive yourself to the office, and the visit itself costs you a certain amount of money out of pocket depending on your insurance provider.  This may not seem worth it when all you have is an ear infection and all you need is a simple prescription.  Small health issues like these take up many people’s time and money and the company behind GoGoHealth wants to eliminate that from happening.  GoGoHealth provides consumers with an online connection to health professionals that they can consult over the Internet to determine whether it is worth it to pay an actual visit to the office.  If you have trouble connecting with GoGoHealth online, you should find a home tech support service that can help you connect once more. Read more »

The holiday season is only a few months away and for many people that will mean the buying and receiving of copious amounts of retail gift cards.  Thickening your wallet with these cards and even remembering to use them all can be inconvenient and troublesome—not the sort of experience you want to have associated with gift giving.  Cool person in technology Vinny Lingham founded his startup Gyft in 2012 to attack the problem of physical gift cards.  Gyft uses mobile technology to make storing, keeping track of, and using gift cards a seamless process for consumers.  Users download an app on their smartphone where they can enter the information from their physical gift cards.  Lingham’s app stores the information and lets users access it directly from their phone so they can toss all the plastic versions of their cards away.  Read more »

When one considers Facebook’s origins as a college-exclusive social network, one could say that the college environment is the birthplace of modern social networking and digital life.  Facebook leveraged college’s social scene to make mass communication easier.  What if an entrepreneur leveraged the social nature of college to help students with the real purpose of universities—education?  Entrepreneur and cool person in tech Jack Tai founded OneClass to attempt exactly that.  OneClass is an online resource for post-secondary school students that crowdsources study materials and class notes to form a large database of helpful tools for students.  OneClass sources course notes on a wide variety of subjects from students across North America.  It also stores organized study packets and video tutorials for many of those subjects.  OneClass focuses on offering study material provided by other students rather than formal textbook-style material provided by teachers or institutions.  In theory, this makes a lot of sense, as students would likely understand other students’ way of explaining things.  Anyone who has trouble accessing the notes or videos on OneClass should find remote tech support for help with a solution. Read more »

Startups often hit a snag when trying to find quality beta testers or early adopters to try their young products.  Cool product Erli Bird offers startups their services to help solve this problem.  Erli Bird uses their community of enthusiastic early adopters to give startups a pre-collected group of consumers to try early release and beta versions of their mobile apps and websites.  Erli Bird advertises startups that sign up on the front page of their website for a given period.  Users can sign up to test services and software that they find interesting and then give the startups direct, focused feedback.  This can save the startup time by preventing it from having to go out and look for quality groups of testers.  It can also potentially give startups a large dose of useful feedback for the next iteration of the product.  This process lets new companies find out which parts of their product require tech support to use and which parts work seamlessly.  Erli Bird wants to offer new companies an easier way to get customer feedback early on the product development process so startups can have a chance to optimize products before wide, public release.  Read more »

For many people, an office job, a five-day workweek and a typical urban environment can make for a very satisfying life.  However, cool person in tech Dominic Jackman believes there are many other professionals out there who feel unfulfilled by their current work.  That’s why he founded Escape the City, an organization dedicated to helping professionals leave standard office jobs for more exotic and adventurous opportunities.  Using a wide variety of features such as a job-posting site, an e-mail newsletter, and a social network, Jackman wants to ensure that professionals looking for something different have all the resources needed to find that opportunity.  Escape the City specifically aims to attract jobseekers who are trying to break convention.  For example, a high level IT support professional might use the site to leave a corporate position and head the IT department of a growing non-profit in Africa.  Not every job offered on the site is so exotic.  Many of the opportunities listed on Jackman’s site are merely positions at very young companies, which offer a very different culture for professionals looking to change their scenery.  Read more »

For star athletes in High School, recruitment for college sports can be an intimidating and overwhelming process.   Students often aren’t sure how to get their names or profiles recognized by different athletics departments and coaches.  Finding and contacting coaches can also be exhausting for athletes that have to scour the web for contact information.  BeRecruited is a social network and cool product that tries to make the recruitment process simpler for both student athletes and the programs that recruit them.  The site offers students and coaches the ability to create online profiles and connect through the site.  This keeps all recruiting information centralized and in one place for both students and coaches, which could potentially save everyone involved both time and stress.  Coaches or students who lack extensive experience with social networks will want to contact online tech support to get the proper assistance. Read more »

Anna Lewis left her government job as a policy advisor in 2008 to pursue her personal interest in entering the publishing world.  However, this cool person in technology didn’t take the traditional path and apply for jobs at major book publishers or even small presses.  Instead, she used technology to tackle book publishing from a different angle and launched CompletelyNovel, her first tech startup.  CompletelyNovel provided authors a platform for communication, advice, and self-publishing—all via the web.  Lewis worked on CompletelyNovel with her business partner Oliver Brooks for several years, expanding the site’s features and user base before deciding that what they were doing wasn’t enough.  Lewis apparently wasn’t satisfied with just changing how people publish books with the web, but also how people purchase and read eBooks online.  That’s why she founded ValoBox in 2011, a company that allows users to pay for cloud-based eBooks by chapter or even by page if they so desire.  Those who have ever needed a computer data recovery to retrieve lost eBooks on their hard drive will see the possible benefits of the ValoBox service.  Both of Lewis’s startups leverage the Internet to provide new models for the book industry on both the publishing and consumer sides.  Read more »

While companies release newer, more advanced consumer technology all the time with an ever-growing list of features, they make an overwhelmingly large amount of this tech out of plastic or cheap metal.  These cheaper components can lead to shorter lifespans for devices and accessories, no matter how advanced their features.  Cool person in technology Julien Salanave believes there is a better way to create technology products.  That’s why he founded Orée.  He wanted to build computer accessories that forgo the common metal and plastic material for a unique, eco-friendly feel.  Salanave’s company constructs all its products from wood and other natural materials.  This choice certainly distinguishes Orée’s line-up of computer accessories from the competition and makes them stand out among mass-market electronics. Read more »

Everybody likes a little surprise in their day.  At least that sentiment is what the creators of cool technology product Doot are counting on with their location-based smartphone messaging service.  Doot lets users leave messages with their smartphone that tie themselves to specific location.  When one of your friends comes to that same location, their phone notifies them and shows them your message. Your friend gets a surprise message about where they are and hopefully find the surprise interaction fun and whimsical.  Users can post public messages to all of their friends or direct specific messages at particular people.  Doot integrates with Facebook so you can leave messages for all your friends and contacts as soon as you download the app.  If you have had trouble with Facebook connected software before, remote computer support may be able to help you. Read more »

With music services so fragmented, listeners often have to inconveniently sort through many options when they want to share music with others.  If you want to share a song or album with someone, do you use Spotify, iTunes, Google Play, or link them to YouTube?  It becomes even more difficult if you don’t know exactly what services your friends use.  Cool product Herd.fm aims to solve that problem with its mobile app.  Herd.fm keeps a database of songs, of which you can add to at any time through your phone’s music library, and lets you send them to your friends through social networking in a streamlined fashion that eliminates worries about different services.  Herd.fm lets users share their music with one unified system that lets them message their friends directly through text message or through services like Facebook. Recipients receive immediate access to the music via streaming and can even receive “mini-mixes” of multiple songs if the sender so chooses.  If you have trouble receiving text messages, find a phone tech support service to help you. Read more »