Computer Support Blog

It’s easy for people to forget about where they have been and what they have done when people are so caught up in the now every day thanks to social networking.  Sites like Facebook, Twitter, Instagram, and Vine constantly keep us up to date with the moments happening around us in the present.  However, Jonathan Wegener is a cool person who has created a product that lets people remember and reflect on their past through social networking.  Rather than only focus on the present, Wegener’s iOS app Timehop shows people their activity on social media from the past as well.  Timehop shows people what happened on someone’s Facebook, Twitter, and Instagram accounts on the same date in previous years.  Essentially, Wegener has created a personal digital time capsule for people to take advantage of when they want to remember where they’ve been as much as where they are right now.  Wegener takes past information from multiple accounts and presents them all in the same app to give users a complete presentation of what their life was like at the same time in previous years.  Users who might be interested but have issues with the Apple App Store should get iPhone tech support to address the problems. Read more »

Just as in the tech support and mobile computing industries, the foreign language learning industry has made many strides in recent years due to technological advances.   Language learning software and mobile applications seem to sprout up all the time, taking advantage of new design and technological possibilities to help people expand their linguistic palette.  However, despite all these advances, many people still require the help of a live person interacting with them and teaching them in order to benefit from language-learning programs.

Cool person Thierry Engel is using technology to make even this method of language learning easier and more convenient.  Engel founded Learnissimo to connect people with foreign language teachers from all over the world via live video chat service.  Learnissimo schedules live lessons via video chat with professional teachers in a one-on-one setting.  Users can get high quality help with learning a language from a private tutor simply with a few clicks of their mouse thanks to the realization of Engel’s vision.  It seems that even the most human aspects of learning can be enhanced and made more convenient, thanks to tools like Engel’s website.  Read more »

A constant complaint from those that switch from Apple mobile products to Android-based ones is the loss of iTunes.  While Google Play is useful for streaming music, it lacks many of the features that iTunes fans love.  These features include the ability to sync several devices quickly and easily as well as a centralized local music player software for users’ home computers.  Dazzboard is a cool product that includes these features so that Android users can have an experience close to what Apple users have with iTunes.  The Dazzboard team makes their product open so that any Android user can use their software regardless of what device they own.  Dazzboard has software available for users’ computers that links to the Android apps they download for their phone.  The Dazzboard desktop program manages a person’s digital music library locally, organizing it in a convenient fashion for users in a single program.  The Android app does the same for mobile devices and syncs up directly with the Dazzboard app.  This level of convenience is something many people who have switched from iPhone to Android will appreciate.  Any users who have trouble handling the Dazzboard app should get Android tech support service. Read more »

The culture of entrepreneurship is one that consistently breeds new ideas from startup founders and innovators meeting and exchanging concepts.  Cool person Reinier Evers has been part of this culture for a long time, but has recently decided to give back into it by founding Springwise.  Springwise is a tech blog/service hybrid that posts three new entrepreneurial concepts or prototypes on the market each day.  Springwise does not post about established companies or startups but budding concepts, the sorts of ideas that inspire entrepreneurs rather than simply report on news, trends, or people.  Whether it’s a new idea about how to connect people with services like computer repair or a way to use technology to improve bike safety, Springwise will post about them to the entrepreneurial community that it serves.   Evers’s hope is that he will promote connections internally in the entrepreneurial community and spark potential innovation. Read more »

Traveling to most cities, especially ones with heavy tourism, often feels inauthentic.  Hotels, museums, theme parks, and other attractions often seem catered to distract or entertain and actually experiencing the authentic aspects of a place a traveler is visiting has become very difficult.

Cool person in technology Silvia Varela wants to solve this problem with her company Sherpandipity.  Sherpandipity sells personalized time with a local expert to travelers who want to avoid the typical tourist experience and truly get the best and unique aspects of a city on their trip instead.  Varela’s strategy to create this experience for Sherpandipity users is to connect them with “Sherpa’s”.  Sherpas are people in a given town, city, or general area that have lived in and experienced the place for quite some time.  Each Sherpa personally guides Varela’s customers on their trip.  Through the help of individual Sherpa’s, Varela’s clients can have unique experiences when visiting different cities or popular tourist areas.  Read more »

Unwanted emails are something that everybody deals with and that nobody wants.  Spam in people’s inboxes has been a serious problem since practically the inception of the Internet.  Spam and promotional email marketing has even changed with the times to get past spam filters and get into people’s digital mailboxes more often.  Companies use subscriptions now to load people’s mailboxes with advertisements legally.  People often accidentally sign up for these email subscriptions because they are bundled with other purchases and offers.  This unfortunate situation is why cool person in technology Henal Patel created the Unlistr mobile application in order to help people get unwanted promotional email out of their inboxes for good. Read more »

“Going green” is becoming a more and more common goal for both big and small companies.  While the rhetoric around using alternatives to paper products usually revolves around environmental issues, there is a convenience aspect that comes with going paperless as well.  Many businesses find it easier to have all files and receipts stored on a hard drive rather than in a large, space-consuming file cabinet.

Paperhater is a cool product that wants to help businesses achieve this goal of paperless operations.  Rather than deal with stacks of paper and physical receipts for every transaction a business makes, Paperhater creates a system where a business collects digital receipts rather than paper ones.  Paperhater connects to both a company’s POS system and its printers and converts every sale into a digital receipt.  Each receipt is accessible through Paperhater’s web app.  Paperhater stores and encrypts receipt data in the cloud so businesses can access the information securely from any device.  Businesses that need employees to access sales information across multiple devices may want solid office tech support in order to avoid any complications or issues.  Read more »

Video content on the web is in abundance these days thanks to user-generated content on sites like YouTube and DailyMotion.  While there is much high quality entertainment available on these sites, there is still a lack of high quality How-to video on the web.  Even for subjects where there is a significant amount of videos, such as home computer repair, the vast majority of content is low quality with bad sound, bad video and no production value.  There isn’t a convenient and free space for people to access high quality how-to videos made by experts on the Internet.  Cool product Grokker is changing that by building a large video database that exclusively contains expert how-to videos for anyone interested.  Read more »

Networking in any professional field is often awkward, time consuming, and generally not people’s favorite thing.  Even at professional conferences and other events, there is no way to know what other people attending are actually in the same specific field as you or who might be helpful to connect with for mutually beneficial reasons.  This situation means that most people waste time trying to start conversations just to find out who might be worth networking with at all.  Fortunately, there is a cool product available on the web and for mobile that can potentially take away this awkward aspect of professional networking.  Airmatch connects people who can help each other professionally before they go to a conference or event in order to save them time and ensure they get a chance to speak to each other.  The team at Airmatch has programmed its system to match up people attending the same event automatically who could be a networking match.  Once Airmatch connects two people, it allows them to schedule appointments with each other during the professional event.  Those who have limited experience with technology and may need help using the Airmatch system should make sure they have a tech support provider available to help them. Read more »

Two major players have long dominated online ticketing: Ticketmaster and StubHub.  Ticketmaster controls the market for direct purchase of tickets from venues and performers, while StubHub controls the market for secondhand tickets and resellers.  However, a cool product that has recently popped up that might change the online ticketing marketplace up with some innovative features and concepts.  This cool product is SeatGeek.  SeatGeek does online ticketing, but acts as a search engine rather than a direct seller or reseller.  The company aggregates every ticket deal for any live event that it finds on the Internet.  Users can search for the best deals in live entertainment from the SeatGeek web page.  SeatGeek aggregates ticket deals for sporting events, live music, theater and even comedy shows.  The website provides visitors with a simple interface involving a large search bar, similar in design to major web search engines such as Google and Bing.  All a user has to do is type in what they are looking for and SeatGeek scours the net for the best possible deal for that event, artist, or venue.  It’s unlikely someone will need help to navigate the website with this design, but there are remote tech support services available if someone does have trouble. Read more »