Computer Support Blog

Keeping track of your life, remembering every detail and keeping your calendar updated can be a seriously tedious task.  This is so much the case that those who can afford it often hire personal assistants to handle the job for them.  Unfortunately, many people do not have the means to outsource their life upkeep.  That’s why the people who work on cool product Gini believe they can reach an untapped market.  Gini is software that utilizes AI technology to sort a person’s life automatically based on their documents.  Whenever someone gets a new batch of paperwork, whether physically or digitally, they can input it into Gini and the software will recognize the important pieces of text in the document—dates, names, and addresses.  The software will then automatically sort this information into a digital calendar and address book.  Users then get alerts, reminders and updates about events, appointments, and bills so they never have to worry about keeping track of this information manually.  Gini lets users upload documents of multiple different file types.  However, that does mean users have to scan physical documents to make digital copies that are uploadable to the software.   If you have difficulty with your scanner, you will need computer tech support available to take full advantage of Gini. Read more »

Most eCommerce depends heavily on a discounted mass-market model that focuses on items produced in very high volumes and shipped from big warehouses.  It’s a very functional, but very dry system.  Wherein the world of physical retail, there are often specialty shops that depend on unique products and craftsmanship, these types of products and retailers commonly get lost in the shuffle on the Internet.  Grand St. CEO and cool person in technology Amanda Peyton wants to change this and help the visibility of unique, specially crafted products on the web.  Her company works a curator for eCommerce, seeking out and partnering with makers of specialty items and offering a limited number of these items as deals through the Grand St. website.  Rather than fill warehouses with everyday products, Peyton wants to give exposure to unique items.  For example, Grand St. has featured a Bluetooth thermometer for your grill that alerts you when your food finishes cooking, an inflatable solar-powered LED lantern, and a digital pen that records your handwritten notes and syncs them wirelessly with your smartphone.  Clearly, these are not everyday items you’ll find in Wal-Mart, but specialized tech toys that focus on niche markets.  If you ever need help with an electronic item purchased from Grand St.’s website, you should find a good tech support provider. Read more »

There are many job listing websites on the Internet, but the vast majority of them amount to a simple position and résumé aggregator.  While they make it easier to find potential jobs and candidates by pooling them all into one place online, most sites don’t try anything that significantly affects or changes the hiring process.  Elli Sharef is a cool person in technology who believes this is a missed opportunity to take advantage of the Internet and new technology.  To address this, she founded HireArt, a startup focused on finding ways to enhance the job application process.  Like other job listing sites, HireArt has companies post available positions and applicants make personal profiles to apply.  However, applicants do not simply upload or copy over their résumé when making their HireArt profile.  HireArt requires potential applicants to provide work samples and complete an interview that is specific to the type of work they wish to find.  Sharef herself is the main developer of HireArt’s interviews.  Generally, Sharef’s interviews include two written responses and two video responses for each candidate.  If you want to create a HireArt profile, but have trouble using a webcam for video replies, you will need home computer support to assist you. Read more »

People sharing and renting each other’s property is a growing trend in the consumer web space.  Companies like Airbnb have people share their apartments and extra rooms so others don’t have to use hotel services.  Cool product Qraft wants to take this trend and apply it to recreational vehicles and items that its website refers to as “adventure” related.  This includes alternative transportation like boats, planes, RVs, and motorbikes.  Qraft also has a section for users to rent out hiking, climbing, and camping gear for those who prefer to have their adventures on foot.   What makes a Qraft potentially very profitable for its users is that these items and vehicles often go unused for months at a time.  That means that people can rent their items out often and make a profit on their recreational toys.  These items are often very costly and see very limited use, but with Qraft, a user could theoretically get much more out of their investment in an item like a boat or RV.  Recreational vehicle owners who want to rent their items out but struggle with the web will want online PC support to help them. Read more »

Working on a single project with someone else can be a logistically difficult process.  It often requires constantly sending files back and forth and providing commentary on each other’s work with each step of the process.  Cool person in technology Jahanzeb Sherwani wants to remove the obstacles of this process with his company ScreenHero.  ScreenHero develops a real-time collaborative program that enables two users to share a computer screen when working on projects together.  This could potentially allow for more efficient collaboration and save users’ time when they need to work together to get something done.  Sherwani wants to enable screen sharing across multiple platforms as well.  That’s why he and his team developed ScreenHero to be compatible with both Mac OS and Windows and work cross-platform.  Even if your partner is using a Mac while you’re on a Windows machine, ScreenHero can help you collaborate on the same project simultaneously. Sherwani also recently integrated voice chat into ScreenHero so users don’t have to use a third-party program to speak to each other while working on a project together.  If you have any issues using ScreenHero’s features, you should seek PC tech support for help. Read more »

There is constant discussion in education circles about how to use technology to improve students’ experience and performance.  New startup and cool product Quizlet is directly addressing this issue with its online tools to aid children in studying.  Quizlet attempts to take the stress and tedium out of studying by solving two problems: the consolidation material that a student needs to study and the engagement of the student in the studying process.   Quizlet solves the first problem by allowing students, teachers, or parents to input their own study sets so only the necessary information gets into Quizlet’s system.  This cool product solves the second problem by turning the information provided into a series of games that randomize the material to optimize it for multiple playthroughs.  Each time a user adds a study set to the Quizlet website, they also post it publicly for any others who may want to use it.  This makes it easier for teachers to utilize Quizlet for their classes, as they can simply link students to the appropriate study set to ensure all students are studying the correct material. If you ever have trouble uploading study sets onto their website, remote tech support should be able to help you. Read more »

There are many question and answer services on the Internet, but cool person in technology Chester Yeum believes that there is an inherent flaw in all of them: they don’t let you choose who can answer your questions.  In response to this problem, Yeum founded Quextit, a question and answer website that lets users set restrictions on who can answer the queries they post.  Unlike public question and answer sites where anyone can answer users’ inquiries regardless of their credentials, Quextit lets users target potential answerers by age, gender, ethnicity, language, educational experience, job, marital status and location.  This means that users won’t get unfit answers from a man with only a high school diploma if the question they’re obviously aiming their question at women with PhDs.  Yeum wants users to be comfortable asking questions on his website.  He believes targeted questions are the best way to do this, as well as ensure that users get answers as relevant as possible when they use the site.  If you have problems creating your profile or using the Quextit interface, contact online tech support to get help.  Read more »

Many founders and CEOs can attest to how running just one business can consume someone’s life.  That’s why cool person in technology Tony Stubblebine stands out in his field.  For him, one tech startup was not enough, he actively runs two.  In 2007, Stubblebine founded CrowdVine, a company that creates web-based social networks for conferences and company events.  That company grew over the years and remained successful, but in 2011, Stubblebine decided that he needed more.  He had another idea that he wanted to nurture and grow into a successful business.  That idea was Lift, an iPhone app that assists users in forming and maintaining good habits such as exercising, eating healthy, and keeping in touch with old friends.  Some founders and CEOs would have left one company to start another, or even sold their first venture to support the next, but Stubblebine continues to work as the head of both businesses. Read more »

Geotagging has become a useful tool for many consumer technology startups and services. Travel and hospitality websites and applications see the ability to attach information to specific locations digitally as a way to add new features and increase convenience for their customers.  However, cool person in technology Pedro Valdeolmillos doesn’t think geotagging’s benefits should be limited to locations on land.  Valdeolmillos founded tech company Bloosee to help sea-lovers take advantage of this technology as well.  Read more »

Safety on the road is an issue that has proven to be difficult to address. Many people don’t take the time to evaluate how their children develop as drivers or even reflect on their own driving practices.  People also often miss important maintenance deadlines on their car because they aren’t keeping track of what their car needs. This can lead to breakdowns and mechanical failures that cause accidents.  However, cool product Zubie is trying to solve these problems with an electronic device that monitors your car with the help of a companion mobile app for your iPad or iPhone.  Zubie keeps track of your car’s condition and its location so you can ensure that nothing goes wrong with it. You can read your car’s status on the smartphone app that pairs with your Zubie “key”.  You install the Zubie key in your car and then receive updates about potential issues through the app.  Those who need help using the Zubie app should get help from smartphone PC support. Read more »