Computer Support Blog

Manually aggregating data of any kind is a time consuming and tedious process.  That’s why most marketing professionals aren’t fond of compiling monthly or quarterly analytics reports based on data collected from multiple sources (such as Google Analytics, Facebook, Twitter, etc.).  Using all of the raw data to find insights into a company’s marketing performance can make the job even more complicated and time consuming.  Measureful founder and CEO John Koenig is a cool person in technology who believes he has found a better way to handle the aggregation of analytical data.  Measureful automates the aggregation of your data and compiles it into a marketing report for you.  You simply connect all of your analytics accounts to Measureful’s platform and Koenig’s company collects the data for you.  With Koenig’s service, marketers could potentially save large amounts of time collecting raw data on their own.  If you have problem connecting your disparate analytics accounts to a single service, you will want online computer support to help you find a solution.  Read more »

Fraudulent transactions can cost businesses thousands of dollars a year.  Even with careful prevention methods in place, many companies lose sizeable amounts of money to fraud and chargebacks. However, cool product Signifyd uses all the data a customer leaves online, including social network profiles, past transactions, search history, and geo-tagged location, to get a more accurate account of what charges are potentially fraudulent and which are legitimate.  Consumers leave massive amounts of useful data in their wake as they grow their Internet presence online.  The team behind Signifyd seems to believe that people should use this data for something beyond targeted advertising.  By making positive use of customers’ online presence, Signifyd aims to stop phony charges from getting through, which can save both consumers and businesses significant amounts of cash.    If you’re worried about your own online presence, you should contact an online computer support firm who can help you with your concerns.  Read more »

New startups and growing businesses need all the useful tools they can get when developing new products and projects.  Fortunately, cool person in tech Benjamin Satterfield has created multiple useful products that can assist teams as they work towards deadlines and release dates.  Satterfield is the founder and CEO of both TestFlight and Twiddla. TestFlight is a useful service that streamlines the app beta testing process for software companies.  Twiddla is a collaboration tool that works as a digital whiteboard of sorts where multiple users can connect and use digital highlighting and marking tools to communicate.  Satterfield runs both companies concurrently and both companies have designed products to help project teams and startups do their jobs more efficiently.  TestFlight allows companies to speed up the beta testing process and make it more convenient.  Twiddla allows for better collaboration and communication, even across distances.  In both cases, Satterfield is working to help others in the tech sector. Read more »

The standard phonetic method of teaching children to read, where kids learn the associated sounds with each letter individually before applying that knowledge to “sound out” the words they read on the page, can be a tedious and slow process for many children.  The makers of cool product WriteReader believe there is a better way to help children who are struggling with the phonetic method to learn to read.  WriteReader is an iPad app that engages kids in reading by teaching them to write simultaneously, intertwining the two learning processes more fluidly.  The developers based the app on research specifically done to find ways to decrease the time it takes for children to learn to read.  Researchers found great benefit in students learning to read and write concurrently.  This led the developers of WriteReader to take advantage of mobile and touch technology and create a tablet application that would give kids access to an alternative learning method.  If you have kids and want to download the application but struggle using your tablet, you should know that iPad support is always available.  Read more »

Parents often face a dilemma when it comes to their children’s arts and crafts.  As parents, many want to treasure their child’s work and the memories associated with it.  However, as the artwork piles up, it gets unorganized, lost, or simply starts taking up too much room.  This usually leads to parents boxing all of their kids’ art up and storing it away where no one ever sees it or even throwing it away altogether.  Offir Gutelzon is a cool person in technology who wants to offer parents an alternative solution to this issue.  Gutelzon is the CEO of Keepy, a company that produces an iOS app and cloud solution for parents to store children’s arts and crafts.  With Gutelzon’s app, parents can take pictures of all their kids’ artwork and upload them to his company’s cloud database.  Parents can then access the photos in a digital scrapbook on any iOS device whenever they want.  This allows parents to box up their children’s crafts without worrying about not having easy access to them.   If your smartphone camera doesn’t seem to work when using Keepy, find an iPhone repair company that can provide the proper assistance. Read more »

Most online marketing tools offer businesses an analytics feature to measure the successes and failures of their online strategy.  Many businesses have found that these analytical tools help them visualize their business model and customer base in new ways.  Analytics can also help them gain new insights into their model that they didn’t originally consider.  What if you could apply the same analytics to an enterprise’s offline marketing and get similar insights?  That’s exactly what cool person in technology Cory Capasso is trying to do with his company Nomi.  Nomi claims to offer businesses a vertically integrated solution that provides analytics about their offline marketing in the same way a business receives analytics from online marketing services.  Offline marketing includes sales, promotions, events, in-store signs, end caps, displays and any other form of advertising that doesn’t involve an Internet connection.  Capasso’s company leverages an enterprise’s POS, CRM, and BI systems to gather the appropriate data.  It then uses that data to try to provide you with insightful analytics.  If you’re interested in utilizing an analytics service like Nomi, but you need technical help implementing one, make sure you contact a business IT service before going forward.  Read more »

Budgeting your time to work on learning a new language is difficult.  Keeping up-to-date on vocabulary, studying flash cards, and working on your reading comprehension don’t always fit into a busy schedule when you’re trying to balance work and life.  Cool product Lingua.ly aims to make learning a new language a more convenient option by allowing people to work on their language skills as they browse the Internet.   The theory is sound.  Most people spend massive amounts of time web browsing both at work and in downtime they have at home.  Building the process of language learning into something we already do so often could certainly make it easier to add learning Spanish, French, or Italian to the daily routine.  It may not work for people who need computer support just to handle a web browser properly, but it could break down some barriers to learning a language for most of the connected world.  Read more »

The print journalism and publishing industry is shrinking yearly as digital magazines and newspapers become the new standard.  This shift has created a new barrier for those who want to get their publications out to the majority of the market online.  Getting a magazine or newspaper to the widest possible audience now requires technical skills that one did not need in the print era.  However, cool product Prss takes down that barrier of difficulty for professional writers and publishers who want to release their work as high quality digital publications.  Prss is a web platform where users create, design, and fill their digital publications with content. It also includes a distribution service to release those publications globally via the Internet.  Prss gives publishers the tools to design and create their own mobile app for their digital magazine even without excessive technical knowledge or skill.  Readers can access the apps you publish via digital distribution services such as Apple’s Newsstand in iOS.  If you don’t understand what Newsstand is or how it works, an Apple tech support service will be able to help you. Read more »

Losing your keys is not a fun experience.  You end up locked out of your home and unless someone who lives with you has a spare key, you have to go to great expense and effort in order to enter your house or apartment again.  The August Smart Lock is a cool product that removes the risk of this happening to you.  The team at August claims that, with their product, the only thing needed to enter your home is your smartphone.  The device uses the combination of a mobile app and Bluetooth technology to recognize your phone when you approach and automatically unlock so you can enter as soon as you get to your door.  You can log into the app from any mobile device, so you won’t have to worry about problems if you change your phone.  However, it is probably best to make sure you have a smartphone computer support service available in case your phone breaks at an inopportune time.  Read more »

Kairos is a cool product in technology that utilizes biometrics to form the base for a timeclock system at a place of work.  Kairos runs on a smartphone or tablet and checks employees in and out of their shifts through facial recognition technology.  When an employer uses Kairos, all an employee supposedly has to do to punch in for their shift is look at the smartphone or tablet camera.  Kairos will automatically recognize the employee as legitimate and record their punch-in time.  If this cool product works as advertised it could be seriously advantageous for small businesses.  It doesn’t require any extra equipment beyond a working tablet or smartphone that a company might be able to repurpose.  It can also effectively prevent any type of timecard fraud.  If employees must have their faces recognized by the camera in order to punch in or out of their shift, then it would be impossible for someone to punch in someone who wasn’t on time or absent.  In theory, this would increase the accuracy of timecards and avoid any potential abuse of the system.  Employers who want to take advantage of Kairos but have no experience with smartphones or tablets can seek help from business computer services. Read more »