Computer Support Blog

Companies have given smartphones a myriad of functions as they’ve grown more powerful and versatile over the years.  Smartphones can now be your GPS and navigation device, mobile computer, weather tracker, and gaming device.  Max Perelman sees a lot of potential is smartphones as well, but not simply as personal consumer devices.  Perelman is a cool person in technology that’s working to make it possible to turn a smartphone into a portable DNA diagnostics lab.  He and his team envision a future where you can connect your smartphone to a small device wirelessly and immediately have a solution for genetic diagnostics and on-site disease tracking.  If Perelman’s vision comes true, it could be much easier and much cheaper to track developing diseases and treat them more efficiently. Perelman also wants to keep his device simple to use.  He doesn’t want lab assistants having to call tech support just to hook up their smartphones and run tests.  It’s an ambitious project, but if successful, Perelman and the team at Biomeme could make a huge difference in the future of public health.  Read more »

Every great mobile application starts with an idea.  The effort and resources it takes to turn that idea into a working prototype that you can show to others costs serious amounts of time and money.  POP (Prototyping on Paper) is a cool product that makes the process of demonstrating your idea for a mobile application quicker and easier.  All you need for POP to turn your idea into a working prototype is a pen, paper, and a smartphone.  POP turns your sketches and drawn concepts for an app into prototypes that you can show others on a mobile phone.  You simply take a picture of your concept’s sketch with your smartphone’s camera, and, in POP’s own app, you can edit it to create a functional design with buttons and links to show off your concept to others.  POP is available on iPhone with an Android version in development.  If POP gives you technical issues, smartphone tech support can help you get the app working properly. Read more »

Social networking has made online communication easy, but privacy is a key issue with platforms like Twitter and Facebook.  While those services have their own private messaging applications, all it takes is a small mistake like clicking on the wrong button to broadcast a private message to all your friends, business partners, and family accidentally. Then you find yourself calling tech support for help deleting the message as you try to limit the damage. Social networking companies like Facebook design their services for mass communication, but there is a cool product that is available for social network-style private communication between only two people.  Avocado is a service available on Android devices, iOS devices, and the web that facilitates private communication between you and one other person.   This ensures the privacy of your messages and makes sure you’ll only ever send private messages and media to the intended recipient. Read more »

Mobile solutions for banking purposes have grown incredibly popular.  Nearly every major banking institution has a mobile app these days for users to manage their finances on the go.  The founders of GoBank have noticed these trends as well and have launched a bank with a new model focused entirely on mobile.  GoBank has no physical branches, but has instead designed a system to allow its customers to handle their banking entirely via mobile apps.  GoBank is hoping to save users time and money by preventing the need for them ever to drive to physical banks to make transactions.  In theory, if everything you need to bank is in a mobile app, you never have to leave home or work to manage your finances at all.  This cool product wants to take the partial mobile solutions offered by other banks and advance them towards a completely new model for banking. Users who need help using the GoBank app should seek mobile tech support when in trouble.  Read more »

When you move to a new town or city, one of the most difficult things to handle is the lack of social connections and support that comes with all-new surroundings.  However, there’s now an iPhone app and online service that attempts to solve this problem called Likemind.  Likemind acts as a giant bulletin board where users can post “fliers” inviting others to speak with them if they share a specific interest.  Fliers can be up to four pages long and users can creatively fill them with text and images in whatever layout they want.  Each flier has a specific amount of “tabs” that another user can take in order to contact the poster.  There are a limited number of tabs for each flier so if one flier is particularly popular, that user will not get flooded with extreme amounts of spam or contact requests.  This cool product also allows users to filter who sees their fliers.  You can limit your audience by age or gender in order to target a specific demographic if you wish.  If you have trouble using the app on iOS, iPhone tech support is something you should consider. Read more »

Many of us have faced the struggle of trying to find a parking space in a crowded city.  Few things are more frustrating than reaching your destination but having to drive around for way too long to find a parking spot when you want to be out of your car already.  Fortunately, there is a cool product out there that can help make parking a less frustrating experience.  The ParkMe app is available for both iOS devices like the iPhone and the iPad as well as mobile Android devices.  It is an app that tracks parking availability in real time in major cities all across the country.  The app tracks both public parking spaces as well as private parking garages, giving you access to information on as many choices for parking as possible.  The app allows you to check availability in different parts of the city and allows you to choose your best options for parking accordingly.  If the version of Android on your mobile device gives you issues, you should talk to Android tech support for help. Read more »

Developing and designing a mobile app for your company can take an excessive amount of stress, time, and money.  Scott Wasserman, the CTO of Artisan, is working to reduce the issues many companies have developing an app for their business.  Wasserman originally founded Artisan under the name of appRenaissance in Philadelphia in 2010.  His goal has always been to improve the mobile app development and design processes for businesses.  Wasserman calls Artisan a “mobile experience management company” which offers tools to companies that allow them to make their app as optimal as possible for their target audience.  Wasserman’s mission benefits everyday customers as well.  Consumers who have needed mobile tech support to properly handle the apps on their phone know all too well how sloppy app design can be frustrating.  Clearly, Wasserman is a cool person in tech who is trying to improve the app development process for the benefit of businesses and consumers.  Read more »

There has long been an argument about the sound quality of digital music.  Many lament the loss of quality in digital music files due to compression.  However, David Wiener and his company Aphex are working towards eliminating the quality problem with digital music.  Wiener’s company Aphex is an audio company that makes professional audio and recording equipment for musicians.  However, they’ve recently expanded into the consumer digital music space as well. Wiener and his company have released their Audio Xciter App for Android and iOS.  This new app is not just another mobile music player.  It actually incorporates technology that Aphex has used in its professional products to increase the sound quality of all the digital files you play.  Unlike music players that simply play the compressed audio of a standard music file, Aphex’s app allows for high quality playback to improve consumers’ listening experience.  Wiener is a cool person in technology driving his company towards making high quality digital audio available to anyone with a smartphone.  If you need help installing the app or getting it to work, find smartphone tech support for help. Read more »

Smartphones, tablets, and computers have made the digital distribution of entertainment media a major industry in the last decade.  While the first major changes came in the music and film industries, recently the publishing industry has seen major shifts towards digital markets as well.  However, it’s not only prose that people read on their computers and mobile devices these days.  With his company Comixology, David Steinberger has helped to make comics a part of the digital publishing industry as well.  Comixology sells digital comics for reading on the web, on tablets, and on mobile devices.  Readers can buy comics in both the shorter, more traditional issue format or as larger collections of issues in many cases.  Comixology has allowed comics to storm on to the digital market thanks to the vision of its CEO, David Steinberger. Read more »

SwiftKey is one of the most successful pieces of Android software in the history of the operating system.  Millions of people have downloaded the keyboard app and used it to replace the less popular stock keyboard of the operating system.  What makes SwiftKey so popular?  The people behind the technology designed SwiftKey to be an effective and convenient program that accurately predicts what you are trying to say as you type it, saving you time as you send your messages by e-mail and text on your phone or tablet.  Dr. Ben Medlock, a computer science expert specializing in Natural Language Processing, is the man behind this technology.  Dr. Ben Medlock is currently the CTO of SwiftKey, which he founded with current CEO Jon Reynolds in 2008.  While Reynolds runs the business side of the company, Medlock is in the man in charge of the SwiftKey program itself.  Medlock’s technology has clearly resonated with Android users, as the app constantly remains one of the most popular in the Android store.  If you need help replacing the Android keyboard with SwiftKey on your mobile device, you should call for mobile support. Read more »