Apple-Samsung Battle Rages, Asus Falls

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Tech Support Blog

Tech Support Blog

RESCUECOM Releases 2018 Computer Reliability Report

Apple makes great computers, no question about it, but they are expensive. Another alternative are Samsung computers.

“The Samsung – Apple battle continues with Samsung coming in second to Apple but holding a higher rank than others due mostly to superior PCs like the sleek, elegant, and powerful ArtPC PULSE” says RESCUECOM’s David Milman. Read more »


RESCUECOM Releases Back to School 2015 Q2 Computer Reliability Report

photo rescuecom-computer-reliability-report.pngStill looking to buy a computer or a tablet for school or just to upgrade? You need to know the reliability of computers on the market.

RESCUECOM – which has repaired hundreds of thousands of computers, tablets and smartphones – is in a great position to give you advice on what level of reliability you can expect on different computers.  Stick to Apple and Samsung if you want the least problems based on RESCUECOM’s experience. Read more »


RESCUECOM Releases 2015 Q1 Computer Reliability Report

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The 2015 Q1 RESCUECOM Computer Reliability Report has arrived, showing longstanding contenders in reliability battling for the top spot along with a surprising comeback in one manufacturer’s reliability.

The Computer Reliability Report takes a manufacturer’s market share of computers and tablets in the U.S. and compares it against the number of tech support calls RESCUECOM receives for that manufacturer’s products to determine a reliability score. Read more »


RESCUECOM Releases 2015 Computer Reliability Report

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The computer and tablet reliability scores are in for the 2015 RESCUECOM Computer Reliability Report, bringing in some new names in the tablet market.

Most of the big names from previous reports have once again claimed a spot in the rankings for 2015, though several have notably risen or fallen in reliability score. Along with shifts in rankings among the report’s regulars, there are a couple of newcomers making a splash in the tablet world this year. Read more »


Apple and Samsung Are Leaders in Reliability This Holiday Season – RESCUECOM Computer Reliability Report 2014 Q3

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RESCUECOM’s 2014 Q3 Computer Reliability Report results are in, just in time to allow you to compare tech devices before buying on Black Friday or Cyber Monday. With all of the deals on technology this time of year, you want to make sure to get the best device you can for your money. Whether you are looking for a computer or a tablet, RESCUECOM’s Computer Reliability Report will give you all the information you need to make the right purchase. Even if you are looking to buy a device for someone else this holiday season, RESCUECOM’s convenient reliability grades will help you choose the perfect fit. Read more »


Samsung Regains the Number One Position in the 2014 Q1 Computer Reliability Report

RESCUECOM released the results of the computer reliability report for the first quarter of 2014 today.  The report revealed that Samsung has once again risen to the number one position in the reliability rankings.  In the previous reliability report, Amazon debuted in the number one ranking with an extraordinarily high reliability score.  While Amazon managed to maintain a strong score this quarter, the company could not keep the top spot in reliability.  Instead, perpetual top performer Samsung once again became the most reliable computer manufacturer on the market according to the study. Read more »


Amazon’s Tablets Dominate RESCUECOM’s 2014 Computer Reliability Report

RESCUECOM has just released the 2014 Computer Reliability Report, and it contains a shocking change in the status quo regarding reliability statistics. Up until now, it had become commonplace to see Samsung and Apple in the top positions in technology reliability.  However, that is no longer the case as a new player has come from nowhere to dominate the field.  Amazon’s line of Kindle Fire tablets have not only sold excessively well and taken a sizeable chunk of the overall market, but also managed to provide extremely reliable products.  Despite Amazon’s impressive market share, the company’s tablets accounted for a nearly insignificant amount of tech support calls to RESCUECOM’s Certified Level-3 technicians.  With so few people calling in for tablet computer support help with their Kindle Fires, Amazon’s reliability score came out to be 7590, nearly ten times the score of their nearest competitor, Samsung!  Read more »


Dale Sohn Is Keeping Samsung In The Telecommunications Market In America!

Samsung Electronics, in addition to making very reliable computers, is one of the largest, most effective, multinational corporations on Earth.  With strong products in the personal computer, smartphone, and tablet computer markets, Samsung seems to have its fingers in all of the most profitable pies in the tech sector!  The success of the company is no accident, though; it comes from having a strong management team, both in Korea and the United States.  Dale Sohn is an integral part of Samsung’s leadership in the United States. Read more »


The Rescuecom Second Quarter 2012 Computer Reliability Report

The results are in for RESCUECOM’s Second Quarter 2012 Computer Reliability Report, which has Samsung taking the gold! Read more »


Samsung’s Galaxy III Is Sporting The New Exynos 4 Quad Chip!

As summer actually begins, it is hard not to turn on the television and see multiple advertisements for smartphones during any given commercial break.  Smartphone advertisers are capitalizing on the idea that their phones can be associated with activity, youth, and vigor; they know that during the summer people travel more and are outside more often.  Many of the advertising campaigns are geared toward making the connection between their smartphone and your outdoor activity.  One smartphone manufacturer is doing that less, though.  Instead, Samsung is focusing on power with their advertising campaign surrounding the Samsung Galaxy III. Read more »


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