Rockbot CEO Garrett Dodge Helps You Engage Your Customers Better with Music
Have you ever been to a restaurant or retail store and realized the same five or six songs were playing on repeat over the PA? Cool person in technology Garrett Dodge wants to stop that from happening at restaurants and retail stores. Many commercial and retail businesses play music while they’re open so their customers can enjoy it, but the vast majority of the time it ends up being a passive exercise. Businesses simply put on a Pandora station or iTunes playlist and customers eventually tune out. Dodge created Rockbot to find a better way to use music in commercial business. Rockbot licenses a database of songs for businesses to use in their stores, but adds a twist to the streaming service model: it also has a mobile app that allows customers to rate and request music played at your business. This means your customers can help influence your venue’s music selection, incentivizing them to stay longer and engage with your system. Customers who have issues using the app can get mobile tech support to assist them. Dodge believes this will help businesses get more productive use out of the music they play. Read more »
