Computer Support Blog

For Rescuecom’s dedicated Blog readers: An Exclusive first look at this year’s Computer Reliability Report! The results are in for RESCUECOM’s Annual 2012 Computer Reliability Report; Lenovo/IBM returns to dominance while Samsung grows significantly!

“Entering 2012, Lenovo/IBM’s rise in reliability will be an important boost for the company.  Although Apple’s market share has risen over the last 12 months, its reliability has declined. The comparatively smaller Toshiba and Samsung are illustrating interesting reliability trends worth watching over the coming year,” stated David Milman, CEO of RESCUECOM.  For 2012, Rescuecom now includes all manufacturers with a market share of at least above one percent in this report.

The Computer Reliability Report scores for 2012 are:

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The results are in for RESCUECOM’s first Computer Reliability Report of 2011, Lenovo claims the top spot!

SYRACUSE, N.Y., Jun. 6, 2011 — RESCUECOM’s Computer Reliability Report reveals the top five manufacturers with the best overall computer reliability.

“There have been some interesting changes over the last 3 months. We are in a time of rapid technical change and consumers more than ever need to have up-to-date unbiased guidance.” stated David Milman CEO of RESCUECOM.

The Computer Reliability Report gives an unbiased summary of the most reliable personal computer manufacturers. The top five brands with the best overall reliability in Q1 2011 are:

1. IBM/Lenovo (254)
2. Asus (242)
3. Toshiba (164)
4. Apple (149)
5. HP/Compaq (122)

Read more »

Microsoft has chosen to re-renter the smartphone marketplace with a new OS – Windows Phone 7.  A highly anticipated and much debated entry into the mobile OS arena, WP7 is one of Microsoft’s most important releases in years.  To help you understand WP7 and decide whether it’s right for you, Rescuecom’s computer support and computer repair specialists share the five things you need to know about Windows Phone 7. Read more »

SYRACUSE, N.Y., August 27, 2010 – Any time you seek out computer repair or computer support services, you are putting a great deal of trust in someone.  To help you choose only a quality and reputable computer repair service, Rescuecom offers these tips.  Read more »

SYRACUSE, N.Y., August 16, 2010 – McAfee, a top Internet security company, recently announced that malware attacks are at an all-time high.  According to McAfee, 10 million new pieces of malware were cataloged during the first half of this year.  With this Internet security threat reaching such significant heights, Rescuecom offers these tips to protect your computer from such an attack.  Read more »

Rescuecom Releases 5 Tips for Mobile Device Security

SYRACUSE, N.Y., August 9, 2010 – Mobile devices are extremely popular, but also extremely vulnerable.   Internet security is no longer just a concern at home or the office, and phone data recovery is more than a solution for users.  To help you understand the issues of Internet security and phone data recovery for your mobile devices, RESCUECOM offers these 5 tips.     Read more »

FOR RELEASE:
May 3, 2010:

RESCUECOM Releases Spring Cleaning Tips for Your PC

SYRACUSE, N.Y., May 3rd – With the arrival of spring, RESCUECOM has put together five helpful ways to do a spring cleaning on your computer. Nowadays, spring cleaning shouldn’t just pertain to your home and yard – simple upkeep of your personal computer will provide immediate benefits now and prevent the need for computer repair in the long run. Help yourself today by trying these five easy-to-follow tips, and avoid needing computer support and computer repair in the future. Read more »

The results are in for RESCUECOM’s Annual 2010 Computer Reliability Report, Apple claims the top spot!

SYRACUSE, N.Y., Feb. 22, 2010 – “Before making any computer purchases in 2010, RESCUECOM encourages consumers and businesses alike, to consider the reliability of their favorite brands. We are committed to helping you make the best decision on your computer purchases through our Computer Reliability Report” stated David Milman CEO of RESCUECOM. Read more »

FOR IMMEDIATE RELEASE

RESCUECOM’s 2009 Second Quarter Top 5 Computer Reliability Report
ASUS, followed by APPLE and IBM/LENOVO, lock in the top three spots

SYRACUSE, N.Y., Aug. 18, 2009 — The ASUS brand of personal computers is still holding its own, ranking highest in the latest RESCUECOM Computer Reliability Report. For the second time in a row, results have shown ASUS to be the newest leader in reliable personal computers. RESCUECOM’s 2009 second-quarter assessment ranked ASUS in the number-one slot, followed by APPLE and IBM/LENOVO, which locked in the number two and three spots, respectively. Top ranking brands would likely require less computer repair than those that rank on the bottom. Read more »

FOR IMMEDIATE RELEASE

ASUS, with new track record for success, and veteran leader IBM/LENOVO take top positions

SYRACUSE, N.Y., March 24, 2009 – Results are in from the latest RESCUECOM Computer Reliability Report, which recently increased the frequency of releasing its data from an annual to quarterly basis. An unbiased analysis that compares computer vendors’ market share with consumer service calls from RESCUECOM’s 1-800-RESCUE-PC call center, the report revealed a new leader in reliable personal computers. At the close of 2008, Apple had secured the lead with the fewest number of service calls. However, Apple slipped into second place while ASUS made a surprise leap into the top spot, with IBM/LENOVO sharing the lead. Read more »