Computer Support Blog

The results are in for RESCUECOM’s first Computer Reliability Report of 2011, Lenovo claims the top spot!

SYRACUSE, N.Y., Jun. 6, 2011 — RESCUECOM’s Computer Reliability Report reveals the top five manufacturers with the best overall computer reliability.

“There have been some interesting changes over the last 3 months. We are in a time of rapid technical change and consumers more than ever need to have up-to-date unbiased guidance.” stated David Milman CEO of RESCUECOM.

The Computer Reliability Report gives an unbiased summary of the most reliable personal computer manufacturers. The top five brands with the best overall reliability in Q1 2011 are:

1. IBM/Lenovo (254)
2. Asus (242)
3. Toshiba (164)
4. Apple (149)
5. HP/Compaq (122)

Read more »

Cool Product: Wi-Fi Pocket Camera

Personal photography can be wireless without losing picture quality with the Samsung SH 100, a pocket camera that can act like social networking device. The product is designed to mix the best of digital camera features with smartphone abilities. Pictures can now look the best and be shared right away.

Wi-Fi features let users share pictures and videos with friends on Facebook and YouTube directly. Pictures can also be sent to Picasa and other websites, or pictures can be shared by e-mail from the camera. The camera can automatically find a compatible PC and download images, saving images easily. With the Wi-Fi features, users do not have to wait until a vacation is over to share the fun.

The camera has an LCD touch screen control that acts like a smartphone or touch screen computer. The different options on the home menu are arranged like a smartphone screen, making using it familiar, and the home button lets users return to the first screen anytime. Photographers can view, edit and share pictures with just a little tap.

Recognition sensors take pictures when someone smiles or block the picture when someone blinks. The sensors also adjust the light on nine faces at once, creating clearer and cleaner pictures. Blurriness from low light, zooming, or an unsteady hold disappears when the camera sensors change the image path before the picture is saved. The sensors provide bright pictures with everyone clear and looking happy every time.

Some fun features are included on the SH 100. For example, Smart Auto 2.0 which picks central aspects of the picture’s composition and selects the best view from 17 different modes like Portrait, Fireworks or Night. The Magic Frame feature provides a selection of templates to give photo a personal touch. Photographers can personalize pictures without waiting for a computer’s photo editing program.

Samsung’s SH 100 produces quality pictures or videos, and removes extra equipment from the editing, sharing and saving process. The blend of camera and networking device means that the fun can be shared with everyone, and no one has to go home early.

Rescuecom Releases 5 Tips for Mobile Device Security

SYRACUSE, N.Y., August 9, 2010 – Mobile devices are extremely popular, but also extremely vulnerable.   Internet security is no longer just a concern at home or the office, and phone data recovery is more than a solution for users.  To help you understand the issues of Internet security and phone data recovery for your mobile devices, RESCUECOM offers these 5 tips.     Read more »

RESCUECOM offers suggestions to speed up a slow computer.

Computing is not all about speed, but it is important.   A slow computer can be frustrating.  Even worse, it might signal the need for computer repair.  There are ways to speed up a slow computer, hopefully without the need for expensive computer repair. Read more »

RESCUECOM offers some basic tips for improving computer performance and protecting against the need for computer repair.

Computer performance is a significant concern.  Did you know there are many basic tasks you can perform to ensure a high level of computer performance and protect against the need for computer repair? Read more »

PRESIDENT DAVID,
I HOPE THIS ADDRESS IS CORRECT SO YOU RECEIVE THIS MESSAGE.
IT WAS A FLUKE THAT I WAS GIVEN YOUR 800 NUMBER WHEN I CALLED BEST-BY FOR A GEEK. AFTER SEVERAL LAYERS OF PHONE CALLS I FOUND YOUR FIRM. PRAISE THE LORD.

I WANT TO COMMEND YOUR STAFF FOR THE EXCELLENT SERVICE I RECEIVED ON MAY 27TH & 30TH FROM STANLEY. JOSHUA AND ESPECIALLY ROY H. OF FLORIDA.
I WAS HESITANT ABOUT GIVING MY VISA CARD NUMBER TO STANLEY A TOTAL STRANGER, BUT I WAS DESPERATE. I THOUGHT MY SYMANTEC ANTI VIRUS WAS TAKING GOOD CARE OF ME. IT WAS NOT UNTIL I WORKED WITH ROY H. THAT I LEARNED THAT THIS VIRUS CRAP NEVER GOES AWAY UNTIL I HAVE YOUR TEAM
ERASE IT. I DELETE COOKIES EVERY DAY.

ROY IS A REAL ASSET TO YOUR TEAM. I WATCHED HIM ON MY SCREEN AS HE TOOK REMOTE CONTROL OF MY COMPUTER.  NOT ONCE WAS HE EVER STUMPED OR WAS THERE A DELAY WHILE OTHER TECH’S WOULD SAY THERE IS A PROBLEM THEY HAD TO FIGURE OUT.

DAVID, THANKS TO ROY I HAVE LEARNED THAT JUST LIKE AN AUTO YOU HAVE TO HAVE PREVENTATIVE MAINTENANCE. MY PC WAS LOCKING UP TRYING TO ACCESS THE INTERNET. I NOW HAVE MUCH FASTER SPEED. IT’S TOO BAD THESE HACKERS HAVE TO RUIN SUCH WONDERFUL INTERNET ACCESS.

I WILL NOT HESTATE TO RECOMMEND RESCUECOM.
THANK YOU RESCUE TEAM.
DWANE W.
OVERLAND PARK, KS

FOR RELEASE:
May 3, 2010:

RESCUECOM Releases Spring Cleaning Tips for Your PC

SYRACUSE, N.Y., May 3rd – With the arrival of spring, RESCUECOM has put together five helpful ways to do a spring cleaning on your computer. Nowadays, spring cleaning shouldn’t just pertain to your home and yard – simple upkeep of your personal computer will provide immediate benefits now and prevent the need for computer repair in the long run. Help yourself today by trying these five easy-to-follow tips, and avoid needing computer support and computer repair in the future. Read more »

The results are in for RESCUECOM’s Annual 2010 Computer Reliability Report, Apple claims the top spot!

SYRACUSE, N.Y., Feb. 22, 2010 – “Before making any computer purchases in 2010, RESCUECOM encourages consumers and businesses alike, to consider the reliability of their favorite brands. We are committed to helping you make the best decision on your computer purchases through our Computer Reliability Report” stated David Milman CEO of RESCUECOM. Read more »

September’s finally here, and with it comes two certainties: the changing of the leaves and the mad rush to your local office supply store for academic paraphernalia. But in the hustle and bustle of shopping, you often miss one of the most important steps in getting ready for the upcoming semester: preparing your computer. Many students assume that if their operating system is up-to-date and their music library is packed, they’re ready to head to class. However, there are a few extra steps every student should take to ensure their school year goes off without a hitch. Read more »

FOR IMMEDIATE RELEASE

RESCUECOM’s 2009 Second Quarter Top 5 Computer Reliability Report
ASUS, followed by APPLE and IBM/LENOVO, lock in the top three spots

SYRACUSE, N.Y., Aug. 18, 2009 — The ASUS brand of personal computers is still holding its own, ranking highest in the latest RESCUECOM Computer Reliability Report. For the second time in a row, results have shown ASUS to be the newest leader in reliable personal computers. RESCUECOM’s 2009 second-quarter assessment ranked ASUS in the number-one slot, followed by APPLE and IBM/LENOVO, which locked in the number two and three spots, respectively. Top ranking brands would likely require less computer repair than those that rank on the bottom. Read more »