Computer Support Blog

Online reviews are extremely important to small businesses that don’t have the massive advertising resources of large corporations.  In the days before the Internet, restaurants and local service providers would depend heavily on word of mouth and hope that customers would tell others of their positive experiences.  Now, with online review sites, it’s easier than ever for customers to relay their experiences with a company to as many people as possible all at once.   That means that each online review, positive or negative, can have a major impact on a small business trying to grow.  Cool product in technology Review Trackers is helping these businesses keep track of all the reviews they receive online and manage them accordingly.  Read more »

Online reviews can often be a struggle for both small businesses and larger corporations.  All it takes is for one negative review to go viral and it can heavily affect a company’s reputation.  Mark Salsberry is the CEO of JetJaw and a cool person in technology that wants to help businesses deal with the problem of online reviews.  JetJaw uses a web-based platform for customer interaction and support that can work with any business providing a service.  When a company signs up for JetJaw, Salsberry’s platform becomes the main point of interaction between customers and the business.  If someone wants to share their experience or write a review about a company’s service, they must do so through the JetJaw platform.   Read more »