Computer Support Blog

Customers are the most important aspect of any business that revolves around a product or service.  Companies must be on the pulse of customers’ needs and desires at all times if they want their product to thrive in the marketplace.   However, it’s hard for a business to be customer centric if it does not communicate with its clientele efficiently.  Converser CTO and cool person in technology Oisin Hurley wants to help mobile app developers connect and engage with their user base.  Hurley has developed messaging and communication technology that is installable in any mobile application.  This two-way messaging system gives app users a direct connection to the developers so the users can voice opinions, make suggestions and get problems addressed.  Just as many remote tech support computers connect directly to their customers’ computers to provide service, Converser allows mobile app companies to connect directly to the people using their product.  Hurley’s company also keeps app users engaged with actionable in-app messages that prompt users to try new features or functionality.  With Converser, Hurley helps both app users and app developers stay informed. Read more »

Location-activated triggers are becoming a major part of the future of marketing in technology.  Technologies like GPS and NFC have made it so that specific locations and items can activate smartphones and tablets.  This technology can deliver text messages to mobile devices and even turn on certain apps.  Proxible is a cool product that inserts this technology into a company’s mobile application.  Proxible’s service turns everyday objects and locations into potential marketing tools.  As potential customers travel through the real world and interact with different locations and items, companies can engage them with their brand or product.  Proxible can’t have objects activate users’ phones without permission.  However, they can have objects trigger the sending of text messages or the activation of specific apps when the user has agreed to allow it.  Proxible enhances other businesses’ apps with these features and allows its clients to use the technology as they see fit.  By allowing this customization, Proxible ensures that each brand that can construct their customers’ experiences exactly how they want them.  If anyone has a Proxible enabled application but its features aren’t working correctly, mobile computer support may be helpful.  Read more »

What if the web worked the same way your smartphone apps did by sending you notifications every time something relevant to you updated?  That’s a question cool product Resultly is trying to answer.  With Resultly, people don’t have to constantly actively search for items or frequently return to web pages in order to see if they’ve updated.  Resultly allows you to “follow” different interests on the web, as opposed to always seeking them out individually.  When you follow an interest on Resultly, you get updates on it through e-mail, on your web browser, or from the Resultly app on your smartphone.  These updates keep you informed when one of your interests has had a status change. On Resultly, you have the ability to follow everything from blogs to musical artists to a pair of boots on an eCommerce site.  Whenever something on the web changes regarding one of your interests, Resultly makes sure you know so you can follow up on it.  This could allow you to keep up with all the aspects of the web you want without having to manually look everything up all the time.  However, anyone who still needs help navigating the web as a whole will want comprehensive home computer support before trying something like Resultly. Read more »