Computer Support Blog

Rescuecom Releases 5 Tips for Mobile Device Security

SYRACUSE, N.Y., August 9, 2010 – Mobile devices are extremely popular, but also extremely vulnerable.   Internet security is no longer just a concern at home or the office, and phone data recovery is more than a solution for users.  To help you understand the issues of Internet security and phone data recovery for your mobile devices, RESCUECOM offers these 5 tips.     Read more »

PRESIDENT DAVID,
I HOPE THIS ADDRESS IS CORRECT SO YOU RECEIVE THIS MESSAGE.
IT WAS A FLUKE THAT I WAS GIVEN YOUR 800 NUMBER WHEN I CALLED BEST-BY FOR A GEEK. AFTER SEVERAL LAYERS OF PHONE CALLS I FOUND YOUR FIRM. PRAISE THE LORD.

I WANT TO COMMEND YOUR STAFF FOR THE EXCELLENT SERVICE I RECEIVED ON MAY 27TH & 30TH FROM STANLEY. JOSHUA AND ESPECIALLY ROY H. OF FLORIDA.
I WAS HESITANT ABOUT GIVING MY VISA CARD NUMBER TO STANLEY A TOTAL STRANGER, BUT I WAS DESPERATE. I THOUGHT MY SYMANTEC ANTI VIRUS WAS TAKING GOOD CARE OF ME. IT WAS NOT UNTIL I WORKED WITH ROY H. THAT I LEARNED THAT THIS VIRUS CRAP NEVER GOES AWAY UNTIL I HAVE YOUR TEAM
ERASE IT. I DELETE COOKIES EVERY DAY.

ROY IS A REAL ASSET TO YOUR TEAM. I WATCHED HIM ON MY SCREEN AS HE TOOK REMOTE CONTROL OF MY COMPUTER.  NOT ONCE WAS HE EVER STUMPED OR WAS THERE A DELAY WHILE OTHER TECH’S WOULD SAY THERE IS A PROBLEM THEY HAD TO FIGURE OUT.

DAVID, THANKS TO ROY I HAVE LEARNED THAT JUST LIKE AN AUTO YOU HAVE TO HAVE PREVENTATIVE MAINTENANCE. MY PC WAS LOCKING UP TRYING TO ACCESS THE INTERNET. I NOW HAVE MUCH FASTER SPEED. IT’S TOO BAD THESE HACKERS HAVE TO RUIN SUCH WONDERFUL INTERNET ACCESS.

I WILL NOT HESTATE TO RECOMMEND RESCUECOM.
THANK YOU RESCUE TEAM.
DWANE W.
OVERLAND PARK, KS

FOR RELEASE:
May 3, 2010:

RESCUECOM Releases Spring Cleaning Tips for Your PC

SYRACUSE, N.Y., May 3rd – With the arrival of spring, RESCUECOM has put together five helpful ways to do a spring cleaning on your computer. Nowadays, spring cleaning shouldn’t just pertain to your home and yard – simple upkeep of your personal computer will provide immediate benefits now and prevent the need for computer repair in the long run. Help yourself today by trying these five easy-to-follow tips, and avoid needing computer support and computer repair in the future. Read more »

The results are in for RESCUECOM’s Annual 2010 Computer Reliability Report, Apple claims the top spot!

SYRACUSE, N.Y., Feb. 22, 2010 – “Before making any computer purchases in 2010, RESCUECOM encourages consumers and businesses alike, to consider the reliability of their favorite brands. We are committed to helping you make the best decision on your computer purchases through our Computer Reliability Report” stated David Milman CEO of RESCUECOM. Read more »

September’s finally here, and with it comes two certainties: the changing of the leaves and the mad rush to your local office supply store for academic paraphernalia. But in the hustle and bustle of shopping, you often miss one of the most important steps in getting ready for the upcoming semester: preparing your computer. Many students assume that if their operating system is up-to-date and their music library is packed, they’re ready to head to class. However, there are a few extra steps every student should take to ensure their school year goes off without a hitch. Read more »

FOR IMMEDIATE RELEASE

RESCUECOM’s 2009 Second Quarter Top 5 Computer Reliability Report
ASUS, followed by APPLE and IBM/LENOVO, lock in the top three spots

SYRACUSE, N.Y., Aug. 18, 2009 — The ASUS brand of personal computers is still holding its own, ranking highest in the latest RESCUECOM Computer Reliability Report. For the second time in a row, results have shown ASUS to be the newest leader in reliable personal computers. RESCUECOM’s 2009 second-quarter assessment ranked ASUS in the number-one slot, followed by APPLE and IBM/LENOVO, which locked in the number two and three spots, respectively. Top ranking brands would likely require less computer repair than those that rank on the bottom. Read more »

Report Helps Consumers Make Informed Choices When Purchasing a Computer This Holiday Season

SYRACUSE, N.Y., Dec. 15, 2008 — RESCUECOM the nation’s premier information technology services company, today announced the results of its third annual RESCUECOM Computer Reliability Report, an unbiased analysis that compares computer vendors’ market share with consumer service call data from RESCUECOM’s 1-800-RESCUE-PC call center. Results of the report – based on a sample of more than 36,000 service calls to RESCUECOM – provide computer users with unique insight about the likelihood that they will require support beyond what is provided by the computer maker’s warranty. Read more »

You’re not just buying a machine; you’re also buying a company!

Among the most popular holiday gifts this year will be computer laptops, desktops and related products. Those who buy computers as gifts can easily make the wrong purchase if they don’t give their decision the proper thought. With that in mind, RESCUECOM has issued a Holiday Computer Buyer Checklist, items to consider before buying that first computer you see, or the first one the retailer suggests you buy.

With cut-rate pricing, high-pressure sales, and new technology being introduced all the time, confusion ends up being the biggest Grinch for technology shoppers during the holiday season. Those buying computers must think not only about the price of a machine but other factors such as warranties, reliability, how the recipient is likely to use the computer and what additional accessories they are likely to need.

The RESCUECOM Holiday Computer Buyer Checklist is designed to give shoppers guidance in their technology purchasing decisions. If used in conjunction with RESCUECOM’s soon to be released National Computer Reliability Report, shoppers will be ready to make the right purchase this holiday season. Read more »