Computer Support Blog

Reviewing places and things has become an essential aspect of the Internet.  Every major online retailer has a review system for customers to use with the products they sell. Most blogs and news sources on the Internet contain sections for product and entertainment reviews. Even major web companies like Google incorporate reviews into their online services.  However, with so many reviews spread out across so many sites, there is no easy way to get the full picture on the quality of a product without investing significant time into the project.  Cool person in technology Ryan Charles wants to change that with his service called Consumr.  Consumr is a website and mobile app that provides people with a collection of the available online reviews for any packaged good on command.  Consumr is an unbiased third party that simply gathers information about products from reviews that already exist on the web.  This fact means users can trust Consumr to provide a complete and objective picture of a product’s quality based on all of its online reviews.  Charles’s company collects both professional and customer reviews to ensure that people have all the information they need about any given item.  Any user who needs help downloading Consumr’s iPhone app can get Apple tech support to fix the problem. Read more »

Battery life is always a key issue whenever reviews for a new model of cell phone come out on the web.  Smartphones become more demanding and power intensive as time passes, and while battery technology continues to improve, many of us still find ourselves charging our phones once or twice a day just to keep them running.  Cool person in technology Tibor Fabian founded Ardica to tackle this problem and find new ways to improve mobile battery life with his startup Ardica.  Ardica researches, develops and sells new mobile battery technology, and Fabian directs his company away from just improving the standard lithium-based batteries that are most common today.  He wants to find innovative solutions that surpass what is expected and put out more power for longer periods of time.  That’s why Fabian and his team develop batteries based on fuel cells and chemical hydride technology rather than using conventional techniques.  Fabian believes this technology will produce more efficient batteries that last longer and have greater overall lifespans.  Mobile device users who have needed smartphone computer repair for battery issues know all too well that current technology can be quite frustrating.  Read more »

A company’s logo is integral to its identity.  It’s the first point of interaction between a business and its customers in most cases.  It is the symbol of a company and is what comes to mind for most people when that business comes up in real world conversation.  However, for all of its importance, a logo is just a static image.  Even the best-designed logos can only engage so much with their audiences.  Cool product LogoGrab wants to change that fact.  LogoGrab is a tech startup that has developed a technology that links logos to digital content on the web.  When LogoGrab applies its technology to a design, the logo can then work the same way as a QR code might with a smartphone.  People in the physical world can scan the logo and it will take them directly to any web content of the company’s choosing.  LogoGrab adds a layer of interactivity to a company’s logo, making it more than simply a symbol to a business’s customer base.  In a way, LogoGrab makes designs that act as an ambassador to a company’s audience, since the interactive logos connect users to more content from that company.  Any company who wants to use LogoGrab and integrate it with an existing mobile app and mobile site will need sufficient mobile IT support resources. Read more »

Customers are the most important aspect of any business that revolves around a product or service.  Companies must be on the pulse of customers’ needs and desires at all times if they want their product to thrive in the marketplace.   However, it’s hard for a business to be customer centric if it does not communicate with its clientele efficiently.  Converser CTO and cool person in technology Oisin Hurley wants to help mobile app developers connect and engage with their user base.  Hurley has developed messaging and communication technology that is installable in any mobile application.  This two-way messaging system gives app users a direct connection to the developers so the users can voice opinions, make suggestions and get problems addressed.  Just as many remote tech support computers connect directly to their customers’ computers to provide service, Converser allows mobile app companies to connect directly to the people using their product.  Hurley’s company also keeps app users engaged with actionable in-app messages that prompt users to try new features or functionality.  With Converser, Hurley helps both app users and app developers stay informed. Read more »

It seems there are countless new messaging apps popping up every month for mobile devices.  Mobile chat is currently one of the most popular platforms in consumer technology and many different companies are trying to jump on the bandwagon.  However, most of these apps aren’t very different from each other.  Many use basic text, others use photos, and some even use videos.  However, with such an explosion of options becoming available, it is very difficult to find a messaging app that does something truly different or unique.  Cool product Pingtune is a messaging app that manages to stand out from its competition due to its creative medium for messaging: music.  Pingtune lets users send messages in the form of songs to their friends.  Pingtune users can take music available from SoundCloud and YouTube and embed them in special messages to send to others.  Users who have difficulty getting songs to embed correctly in their messages should seek help from a mobile IT support service. Read more »

Unless a member also happens to be a mobile software developer, most bands and musical artists on the independent scene don’t have the resources to make a dedicated mobile app for their music.  The money a band would need to spend in order to hire an app development service is just too much to justify when there are touring and studio costs.  However, the Internet music scene is very important in a band’s early stages since they are trying to get their name out as much as possible.  Cool person in technology Adam Perry wants to solve this catch-22 with his startup BandApp.  BandApp provides bands with an easy way to create a functioning mobile app from their template.  Bands can put photos, music, tour dates, and their biography on the app.  Artists who use the app can even link directly to their music on SoundCloud or iTunes.  Perry wants to give newer artists a way to promote themselves on the mobile web conveniently and easily with this new venture.  Any band that runs into technical difficulty while building their app on Perry’s platform should contact computer support for help. Read more »

Amos Elliston is, first and foremost, a software engineer.  However, his career has grown significantly over the years and turned him into a highly successful leader as well.  Currently, Elliston is the Chief Technology Officer of PocketChange, a company that rewards users of specific mobile apps with loyalty points.  Elliston’s current position offers him a serious challenge, as he has to work to make the PocketChange loyalty rewards system integrate with hundreds of different mobile applications.  He also has to coordinate teams that work with two different mobile operating systems: Android and iOS.  Fortunately, Elliston has a significant amount of experience handling large engineering and software projects.  This cool person in technology has held upper management positions at two other major software startups besides PocketChange over the last seven years.  This is not a man who would ever need onsite computer support to solve his computer problems like most people.  The evidence heavily suggests that Elliston is a man who knows what it takes to succeed in the tech industry. Read more »

When Instagram launched in 2010, it changed the way many people approached mobile photography.  While anyone could snap pictures just for themselves and their close friends to see, Instagram offered users a simplified way to make artistic-looking photos that people wanted to share publicly.  Instagram’s filters gave people a sense of performance when taking and uploading their pictures and allowed many people without photo editing skills to feel like pros with their smartphone camera.  Magisto is a smartphone app that wants to recreate this experience on mobile, but this time for video rather than photography.  Magisto is a cool product that lets you upload your mobile videos to its app and choose a “theme” to apply to them.  Each theme dictates an automated editing process, which gives your video a more artistic look.  Themes add different visual filters to your video, not unlike Instagram does with photos, but also actually edits the video itself to make it more dynamic. Those who have have trouble recording videos with their mobile devices can get smartphone IT support to help them with their camera. Read more »

The holiday season is only a few months away and for many people that will mean the buying and receiving of copious amounts of retail gift cards.  Thickening your wallet with these cards and even remembering to use them all can be inconvenient and troublesome—not the sort of experience you want to have associated with gift giving.  Cool person in technology Vinny Lingham founded his startup Gyft in 2012 to attack the problem of physical gift cards.  Gyft uses mobile technology to make storing, keeping track of, and using gift cards a seamless process for consumers.  Users download an app on their smartphone where they can enter the information from their physical gift cards.  Lingham’s app stores the information and lets users access it directly from their phone so they can toss all the plastic versions of their cards away.  Read more »

Kairos is a cool product in technology that utilizes biometrics to form the base for a timeclock system at a place of work.  Kairos runs on a smartphone or tablet and checks employees in and out of their shifts through facial recognition technology.  When an employer uses Kairos, all an employee supposedly has to do to punch in for their shift is look at the smartphone or tablet camera.  Kairos will automatically recognize the employee as legitimate and record their punch-in time.  If this cool product works as advertised it could be seriously advantageous for small businesses.  It doesn’t require any extra equipment beyond a working tablet or smartphone that a company might be able to repurpose.  It can also effectively prevent any type of timecard fraud.  If employees must have their faces recognized by the camera in order to punch in or out of their shift, then it would be impossible for someone to punch in someone who wasn’t on time or absent.  In theory, this would increase the accuracy of timecards and avoid any potential abuse of the system.  Employers who want to take advantage of Kairos but have no experience with smartphones or tablets can seek help from business computer services. Read more »