Computer Support Blog

Many companies integrate loyalty rewards programs to entice customers to continue using their services or products.  While this is very common, there is an underserved market where casinos and card rooms are concerned.  RewardsForce is a company that helps businesses tackle the difficult task of creating and sustaining loyalty programs.  RewardsForce has created an app called AnteUpdates that makes it easy for any business to incorporate and track loyalty programs from mobile devices with particular emphasis on casinos and similar businesses specifically.  While the focus is on loyalty rewards and incentives programs, it also incorporates other important aspects of business.  Knowing customers, business analytics, and marketing are also keys, and the app handles all of these vital business facets from one place. Read more »

Consumers are engaging retailers on social media sites such as Facebook and Twitter in constantly growing numbers. Whether by liking a deal, tweeting the link to a product, or even participating in an online contest, shoppers are mentioning and interacting with these e-commerce sites on a daily basis. The problem with traditional online loyalty programs is that they focus on rewarding users for only their purchases. Simply gaining more exposure drives business, and the challenge for retailers is not only how to track online mentions, but also how to meaningfully reward consumers for these mentions. Enter an app called 500Friends, which offers a platform called Loyalty Plus that allows retailers to reward their customers for social actions. There are companies that help you reward customers for what they buy and manage your fan page, but little rewarding customer for loyalty beyond that. It is also necessary now to fit social into the overall picture, and it is these aspects combined that 500Friends addresses. Read more »

Consumers often get special perks, discounts and other rewards for their membership in certain organizations and clubs.  The AARP notably provides many discounts and perks for its members, but they are hardly alone.  Other organizations such as university alumni associations and professional groups such as the AMA also provide their members with special benefits.  Of course, individual brands, retail stores and credit card companies also offer members of their loyalty programs many bonuses to entice customers.  The issue with consumers having access to so many of these perks is that they forget the advantages they have.  It is not difficult to lose track of all one’s bonuses and potential rewards, which leads to spending money that one would not have to if her or she were more aware of their perks.  Cool person in technology Greg Hammerman created Larky to help people be more aware of the rewards to which they are entitled.  Larky is a mobile application for the iPhone that connects with all of a user’s membership accounts and automatically reminds them when there is an opportunity to use a perk.  Customers who experience connectivity issues getting their memberships to synchronize with Larky may need iPhone repair to restore connectivity.  Read more »