“The Samsung – Apple battle continues with Samsung coming in second to Apple but holding a higher rank than others due mostly to superior PCs like the sleek, elegant, and powerful ArtPC PULSE” says RESCUECOM’s David Milman. Read more »
Still looking to buy a computer or a tablet for school or just to upgrade? You need to know the reliability of computers on the market.
RESCUECOM – which has repaired hundreds of thousands of computers, tablets and smartphones – is in a great position to give you advice on what level of reliability you can expect on different computers. Stick to Apple and Samsung if you want the least problems based on RESCUECOM’s experience. Read more »
The 2015 Q1 RESCUECOM Computer Reliability Report has arrived, showing longstanding contenders in reliability battling for the top spot along with a surprising comeback in one manufacturer’s reliability.
The Computer Reliability Report takes a manufacturer’s market share of computers and tablets in the U.S. and compares it against the number of tech support calls RESCUECOM receives for that manufacturer’s products to determine a reliability score. Read more »
The computer and tablet reliability scores are in for the 2015 RESCUECOM Computer Reliability Report, bringing in some new names in the tablet market.
Most of the big names from previous reports have once again claimed a spot in the rankings for 2015, though several have notably risen or fallen in reliability score. Along with shifts in rankings among the report’s regulars, there are a couple of newcomers making a splash in the tablet world this year. Read more »
RESCUECOM has just released the 2014 Computer Reliability Report, and it contains a shocking change in the status quo regarding reliability statistics. Up until now, it had become commonplace to see Samsung and Apple in the top positions in technology reliability. However, that is no longer the case as a new player has come from nowhere to dominate the field. Amazon’s line of Kindle Fire tablets have not only sold excessively well and taken a sizeable chunk of the overall market, but also managed to provide extremely reliable products. Despite Amazon’s impressive market share, the company’s tablets accounted for a nearly insignificant amount of tech support calls to RESCUECOM’s Certified Level-3 technicians. With so few people calling in for tablet computer support help with their Kindle Fires, Amazon’s reliability score came out to be 7590, nearly ten times the score of their nearest competitor, Samsung! Read more »
The results are in for RESCUECOM’s Second Quarter 2012 Computer Reliability Report, which has Samsung taking the gold! Read more »
There are so many workers who strive to get their foot in the door with one of the big tech companies, so it can be surprising to hear about all of the people who leave the giants of the tech sector to work for smaller companies. After years of working for companies with more than ten thousand employees, though, it can be nice to go work for a smaller company. Often executives who do are given greater responsibility and flexibility and that may lead them to a greater sense of satisfaction than they had at the bigger company. With more than a decade working for IBM and Lenovo, Brenda Grissom is now finding satisfaction and stimulation at Grissom Sheet Metal! Read more »
In business, especially within the tech sector, conflicting philosophies or management styles do not necessarily spell the end of one’s career. Because companies have different goals, priorities, and resources, what seems audacious or against the majority at one company may be exactly what another business is looking for. For Gianfranco Lanci, the philosophies that make him popular at Lenovo are the same ideals for which he was rejected by Acer! Read more »
In the business world, there is no substitute for experience. The established companies in the tech sector that have the staying power in the market invariably have management that is mature, guided by a wide range of experienced personnel. Some of the most successful Boards of Directors make a point of including Directors whose perspective promotes creativity or alternative perspectives from those of other senior managers. For Lenovo, the Board of Directors includes the wise voice of experience that comes from Professor Woo Chai-Wei. Read more »
From the time tablet computers debuted on the market, people have loved the devices’ flexibility and portability. That is why the market for tablets has increased so dramatically in the last few years and why other types of computers, namely laptops and desktops, have been garnering less attention.