Computer Support Blog

RESCUECOM released the results of the computer reliability report for the first quarter of 2014 today.  The report revealed that Samsung has once again risen to the number one position in the reliability rankings.  In the previous reliability report, Amazon debuted in the number one ranking with an extraordinarily high reliability score.  While Amazon managed to maintain a strong score this quarter, the company could not keep the top spot in reliability.  Instead, perpetual top performer Samsung once again became the most reliable computer manufacturer on the market according to the study. Read more »

For the Holiday Season, 2011, one of the hottest gifts on the market was the Amazon Kindle Fire.  Amazon released the right product, at the right time, to compete against Apple’s iPad and the Barnes & Noble Nook line.  Moving out of the pure e-reader market, Amazon moved closer to a full tablet computer with the Kindle Fire e-reader.  Their gambit (and marketing) paid off: the Amazon Kindle was one of the most-bought, most-desired electronic devices of the fourth Quarter, 2011. Read more »

Amazon.com is the largest online retailer in America and the company has made huge profits from its ability to sell almost any product to customers all over the world. Over the last year, though, Amazon has begun to focus more on eBooks. The company has even gotten to the point of announcing plans to publish exclusively on and for Amazon.

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For those who chose to keep the purity of the Kindle idea alive by not upgrading to the much-hyped Kindle Fire, there are some rewards awaiting you!  The e-reader concept was upgraded into a multimedia player, much like a tablet computer, with Amazon’s latest iteration.  But for those who like to read, for whom being trendy, current and/or not upgrading at the first sight of the next new product, companies like SolarFocus are there for you!  SolarFocus has a great product for Kindle users with its SolarKindle Lighted Cover!

The SolarKindle Lighted Cover is a portfolio-style cover for the Amazon Kindle that features a powerful solar panel on the front cover.  The cover helps to recharge both the Kindle and the case using solar power.  As trendy as renewable energy is, there have been very few companies to tap into the market and synergize it with the e-reader and tablet market.  With the SolarKindle Lighted Cover, SolarFocus brings together two very popular concepts to enhance the user experience of the Kindle e-reader!  Read more »

The Internet has produced many billionaires.  The dot com bubble may have burst, but some business owners made a lot of money very fast.  One of the few such executives who are still standing at the head of a successful dot com is Jeffrey Bezos.  Jeffrey Bezos is the President, CEO and Chairman of the board of Amazon.com.

Jeffrey Bezos founded Amazon.com in 1994 as the Internet was still growing.  As brick and mortar stores were slowly developing an online presence, Bezos created the virtual bookstore with a robust inventory and a commitment to customer service.  A year before eBay was launched, Bezos had Amazon.com online, selling books and building a customer base.  Quickly realizing the site was underperforming for its potential, Bezos expanded Amazon.com to sell movies, music and other products alongside books.  Bezos transformed the business he ran from his garage to an international online retailer that increased his net worth to approximately 18 billion dollars!

While many billionaire CEOs of technology-related companies achieved their prominence from having a fresh, new idea, Jeffrey Bezos simply exploited, first and best, the emerging technology.  There is nothing particularly audacious about the idea of using the Internet to sell goods.  What made Amazon.com impressive at the time of its inception was that Bezos effectively exploited the new revenue channel to reach an exceptional marketplace.  While established brick and mortar stores were looking to supplement their income through occasional online sales, Bezos realized the potential of the virtual storefront and built Amazon.com.  Bezos pioneered the idea of the virtual storefront, selling a product online without an accompanying physical store.  When Bezos’s model proved successful, Pierre Omidyar would take the idea a step further and build an online sales site without any product (eBay)!

While many Internet stores have since risen and fallen, Amazon.com has remained strong.  Many attribute the strength of Amazon to the leadership Jeffrey Bezos exhibits as founder, CEO, President and Chairman of Amazon.  It is hard to argue with that logic.  By commissioning the creation of the Kindle, Bezos helped to ignite the entire e-reader market as well as a renewed interest in reading by the general population.  The success of the Kindle Fire, which many industry analysts suggest Amazon is selling at or below the cost of production, illustrates Bezos’s commitment to a long-term approach for Amazon.com’s success.  Bezos sees the value in selling more of a product at a loss when the virtual product – the e-books – has the potential to make his company billions!

A pioneer in the Internet retail market, Jeffrey Bezos is a CEO who was at the right place, at the right time, with the right vision!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

Tuesday, November 15 saw the addition of the Kindle Fire tablet computer to a marketplace that has been dominated by Apple’s iPad.  Apple popularized the tablet computer with the release of the iPad in 2010, despite the fact that Microsoft released the Microsoft Tablet PC almost eight years prior.  Since the release of the iPad, major manufacturers like Sony, Motorola, and Acer have produced tablet computers, though as of October 2011, Apple retained 67% of the world’s tablet market share based on sales.  The Kindle Fire is Amazon.com’s offering to the tablet computer market and for those who have been pleased with the Kindle, the Kindle Fire is likely to make a great upgrade.

The Kindle Fire is instantly inviting with a sticker price of $199, in comparison to the baseline iPad 2 at $499, making it an affordable option as the holiday season arrives.  The Kindle Fire is over a third of a pound lighter than the iPad 2 and that can make a difference as the key element for tablet computers is portability.  With changing weight restrictions on planes, even a quarter pound can make a difference.

Designed for the book-reading crowd that made the Kindle popular, the Kindle Fire offers a color screen and the ability to play music and movies as well as the Kindle-formatted digital books.  Side by side with other Kindle products, the Kindle Fire is visually a shocker; the full-color screen erupts with a vibrancy that is likely to make Kindle users want to upgrade from the standard Kindle.  The Kindle Fire reminds users of the first time they experienced the printing leap from dot matrix to color laser printing.  The transformation of media is vivid, though it is hard to imagine why scholarly young people for whom reading became cool on the Kindle would need the Kindle Fire if not to abandon that pursuit in favor of the movies, television shows and music videos that the Kindle Fire suddenly opens up to users.

The main advantage the iPad 2 has over the Kindle Fire is in the memory department.  The Kindle Fire has 8 GB of memory, of which only 6 GB is available for user content.  While that represents, according to Amazon, enough space for 80 apps plus six thousand books, it is only space for ten movies.  The saving grace for the Kindle Fire’s lighter storage capacity comes in the way the Kindle Fire uses it. Because Amazon content may be stored off-device with the Cloud technology, the Kindle Fire may become a valuable tool to access a library that is vastly larger than the tablet device itself.

In short, the Kindle Fire is prepared to transform the market Amazon popularized with the Kindle, usurping Apple’s app-based iPad with a media-focused tablet that encourages users to do more than just read.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com