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Tech Support Blog

Clutch CEO Ned Moore His App to Turn Smartphones into Digital Wallets

There are many apps that look to replace the use of loyalty and rewards cards in retail stores in restaurants.  A growing number tech companies are also looking to make smartphones into a way to make everyday payments in the physical world as well.  Other apps exist to help customers gain rewards for spending their money as part of a new marketing model powered by mobile technology.  However, cool person in technology Ned Moore didn’t found his startup Clutch to do just one of these things but all of them.  Clutch is an app for both Android and Apple mobile devices that aims to replace users’ physical wallets altogether.  On Clutch, people can add all the physical cards they would normally keep in their wallets, such as store loyalty cards or gift cards, so they can shop directly from the app.  Moore also lets users add credit cards to the app along with store cards and gift cards.  Moore even lets people add coupons for one-time deals when shopping with the app.  Users who have trouble downloading the app or adding any type of card to it need to find a smartphone tech support service to help them. Read more »


Kitchin Helps People Find New Recipes Based on Their Grocery Shopping

Over time, many people’s grocery shopping become repetitive, and they end up eating the same meals over and over again.  Some may want to expand their palettes but due to budgetary issues or a lack of ideas for new recipes, they remain stuck in the same pattern.  Cool product Kitchin wants to help these people find ways to change up their usual meals without forcing them to change their shopping habits.  Kitchin uses the groceries a person buys to search the web and find new and unique recipes that someone can use with those ingredients.  Users download the Kitchin app, take pictures of their grocery receipts with their smartphones and receive recipe suggestions directly through their phone.  Kitchin uses image recognition technology to recognize what food items are on someone’s receipt.  Kitchin then crosschecks those ingredients against a large database of potential recipes to find new possibilities for the app’s users.  Of course, any users who experience trouble using their mobile cameras should find a smartphone computer repair service before trying the Kitchin app. Read more »


Mark Karsdorf Makes Finding Local Concerts Simple with Timbre

Live music has always been one of the biggest reasons for people to leave their homes and spend a night on the town.  Whether people are discovering new artists at small clubs or going to bigger venues to catch performances by their favorite bands, there is no question that live concerts are a major draw for them.  Now, a cool person in technology has formed a startup that looks to make it easier than ever for people to find local live music that they enjoy.  Mark Karsdorf has created Timbre with the aim of connecting people with local music whenever they want to go out and see a show.  Timbre detects users’ locations and shows them all the upcoming live shows in their area, whether performed by major artists or small local groups.  The app automatically tells people when and where there is live music to see around them.  Anyone who wants to use Karsdorf’s app but has problems with their phone’s GPS will need smartphone PC repair before utilizing Timbre.  Read more »


Dan Olsen Founded YourVersion to Let People Discover Things without Search

Two of the most common uses for the web are getting news and finding entertaining content.  Most people bookmark sites and use search engines to find the content they want to consume.  However, cool person in technology Dan Olsen believes it can be even easier to for people to find content on the web.  Olsen refers to his company YourVersion’s main product as a “discovery engine”, which detects a person’s preferences and interests in order to deliver them new content every day automatically.  YourVersion uses two methods to find content that users will enjoy on the Internet: bookmarks and interest tags.  Users can add interests to their profile manually and YourVersion will find content related to those interests.  However, YourVersion also supports website bookmarking and any sites that a user bookmarks for later use on YourVersion also inform the product when it retrieves new content for the user.  People who have trouble signing up for Olsen’s service online can get assistance from a home tech support company. Read more »


Dr. Mark Boguski Founded PhotoCalorie to Help People Track What They Eat

One of the most difficult aspects of trying to lose weight is keeping track of calorie intake.  In order to keep weight off once someone loses it, that person needs to know what foods may help and hurt them as they continue.  A general idea about what food is healthy doesn’t always cut it when trying to maintain a physique.  Cool person in technology Dr. Mark Boguski wants to help people maintain their weight with his company PhotoCalorie.  Boguski’s company gives users a mobile app and web platform to keep a digital journal that allows them to keep track of nutrition information for all the food they intake.  With PhotoCalorie, people can easily search for the nutrition information of the food they eat.  PhotoCalorie’s database contains specific nutrition facts about thousands of different foods.  Users maintain a journal of everything they eat and tag the nutrition information to each entry.  This process lets people find out what helps them lose weight and what hurts their efforts. Any users who experience unexpected problems signing up for PhotoCalorie can get help from a remote tech support provider. Read more »


Allayo Helps Families Keep Up with Their Healthcare Needs

Family life is constantly busy, especially with multiple children.  Work, school, extracurricular activities, and family functions all fill up people’s schedules very quickly.  The frenetic nature of family life can often lead to important things ending up neglected.  Probably the most important thing that people gloss over or forget about is healthcare needs.  Both adults and children often miss yearly physical exams, and kids sometimes even miss vaccinations and important tests.  There is a cool product out that can help avoid these oversights and make sure that keeping up with family healthcare is never an issue.  That cool product is Allayo, an iPhone application that acts as a “virtual assistant” to help people plan out their healthcare ahead of time and fit it into their schedules.  The product’s goal is to prevent parents from forgetting to keep track of important aspects of their family’s healthcare.  If any person has difficulty downloading the app on their Apple product, Apple tech support can always help provide a solution. Read more »


GuestDriven Helps Hotels Connect with Guests

Hotels often live and die by their reputation.  The famous star rating system and referrals from previous travelers are what bring most people to the lobbies of hotels all around the world.  Reputation is key in the hospitality business and the opinion of a hotel’s guests dictates its reputation.  Now, there is a cool product in technology that helps hotels connect better with their customers.  GuestDriven gives hotels the tools to engage and provide for their guests to gain insight into what they need to improve their experience.  GuestDriven then also encourages guests to become brand ambassadors, spreading the good word about particular locations to other potential customers and improving overall business for the hotel.  GuestDriven accomplishes all of these goals through mobile technology.  Read more »


Designer Nicholas Felton Created Reporter to Quantify People’s Lives

The quantified self is becoming a more and more popular concept in the world of technology.  Metrics, analytics, and measurements are no longer only the domain or marketing professionals and salespeople.  Consumers use fitness measurement tools like Fitbit to see how active they are and measure their health down to the calorie.  Taking data about the physical self is only just the beginning apparently.  Cool person in technology Nicholas Felton has created an iPhone app that measures your preferences, activity, productivity and personality as well.  This cool app goes by the name of Reporter and collects any data that a user gives it voluntarily to create a detailed profile about that person’s life. Read more »


3plet Looks to Bring the Full Album Experience for Music on Mobile

With the advent of digital music and especially the popularity of digital singles, the album is becoming an antiquated musical format in many ways.  Consumers no longer purchase entire albums based on how much they like a specific song they heard on the radio.  They purchase individual tracks that they enjoy.  With less people listening to full albums, artists and bands can have trouble when they want to make a record that’s a complete experience, more enjoyable as a whole than in individual tracks.  Read more »


Israel Lifshitz Founded Nubo to Give People Remote Workspaces on Their Phones

Working remotely or from home is becoming essential for many businesses.  With all the time many professionals have to spend on their jobs, some of it has to come while they’re not at the office in many situations.  Most remote work comes through desktop applications and remote control of office computers.  However, with the recent boost in the use of mobile devices for professional applications, there is a growing need to be able to use smartphone to access work-related content.  Cool person in technology Israel Lifshitz founded Nubo for exactly this reason.  Nubo is a mobile application that remotely connects professionals’ smartphones to the computers at their offices.  Lifshitz’s app essentially gives workers a remote connection to their work in their pocket or purse at all times. This connection makes completing necessary work functions while away from the office quick and easy.  In fact, given the portability of mobile devices, users can access important files, send e-mails, and set up meetings even while they’re out or traveling.  The remote function in Lifshitz’s software is similar to, but not exactly the same as, technology that remote computer repair companies use to access people’s PCs.  With this cool person’s mobile software, professionals may be able to access work easier than ever before, whether from home or on the road. Read more »


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Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending