Computer Support Blog

Privacy rights are some of the most contentiously debated human rights.  Most people in the United States and other free societies treat privacy as an innate human right, a position which comes into conflict with the views of other governments, agencies within the United States government, and Constitutional literalists (there is no explicit Freedom of Privacy guaranteed by the U.S. Constitution).  As technology has improved, the debate over privacy rights has only become more divisive.  That debate was what inspired Phil Zimmermann to create Pretty Good Privacy. Read more »

The fight over Internet security and intellectual property reached some new highs in December with the Stop Online Piracy Act and the Protect IP Act garnering quite a bit of press and controversy.  The debate is a classic Freedom of Speech position taken by those who want the Internet to remain independent of laws and restrictions versus protecting the business interests of large companies.  One of the big multinational companies supporting SOPA in the U.S. is Sony.  Sony’s chief lawyer is Nicole Seligman.

Nicole Seligman’s official titles are Executive Vice President and General Counsel of both the Sony Corporation and the Sony Corporation of America.  She is also the Corporate Executive Officer for the Sony Corporation and something of a celebrity in the field of corporate law.  Seligman has been vigorously fighting to protect Sony copyrights and patents for films, music, video games and video game platforms since Sony Corporation of America CEO Howard Stringer personally hired her in 2001.

Read more »

If you own a Saturn automobile, you know just how terrible it can be when a company goes belly up without ever releasing their proprietary information to the general public or others within their industry.  Those who still drive their beloved Saturn cars are discovering that as problems arise, especially with the Saturn’s onboard computer, they are completely at the mercy of GM.  General Motors, which owned Saturn, may very well charge more than your local mechanic, but your local mechanic cannot access a Saturn’s onboard computer.  The reason for that is simple: before Saturn went bust, the company held very tightly to its trade secrets and the Saturn onboard computer program remained a protected property.  GM, as the parent company of Saturn, retained the coding and now uses it to compel the remaining Saturn owners to use their service centers.  Hewlett-Packard is taking the exact opposite approach with their webOS.  By making webOS into an open source program, anyone with computer programming ability will be able to acquire, alter and write applications for webOS.

HP had a pretty bad 2011 on the tablet computer front.  After having their tablet computer, the Touchpad, crushed by the sales numbers of the Apple iPad 2, the Kindle Fire arrived to metaphorically bulldoze a small mountain of dirt into the grave.  Hewlett-Packard gave the tablet computer market the old college try and the company lost obscene amounts of money in the process.  HP liquidated the last of the Touchpads for $100 and $149 when the Touchpads bore a $500 and $600 MSRP earlier in the year.  HP had a bad year on the tablet computer front.

So, HP announced they were no longer competing for that market.  In washing their hands of the tablet computer market, HP could have divorced itself from the customers who had invested in their product and moved on to their next big project.  Instead, HP executives announced that webOS, the operating system that runs the Touchpad tablet computer, would be released as open source software.

By making webOS open source, computer programmers may write applications of their own for their Touchpads.  They can use webOS to run other hardware, like smartphones, digital cameras or gaming devices.  If you become annoyed with how your electronic device is operating, you could write an app in webOS to reprogram it!

In addition to being consumer-friendly, making webOS into open source software, HP is giving a psychological pat on the back to its programmers.  Because the enthusiasm exists for webOS, in spite of poor Touchpad sales, HP is essentially telling its programmers and researchers, “You had a good product; it just didn’t sell.”  That kind of encouragement is remarkably cool from a multibillion dollar company.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

The Internet has the capacity to be many things from an entertainment source to an off-site data storage facility to a powerful tool for education.  The Internet remains one of the most powerful resources for communication and understanding from people of all ways of life, all around the world.  But the Protect IP Act threatens that freedom, and it does so under the guise of improving Internet security to intellectual property owners.

Right now, the United States Senate is considering S. 968, the Protect IP (Intellectual Property) Act.  The Protect IP Act bolsters Internet security by creating new punishments for Internet providers who have any pirated material pass through their servers.  This means that the United States government would begin policing the Internet and making online data storage sites of material it believes are pirated inaccessible before prosecuting those accused of pirating.

The Protect IP Act empowers the United States Federal Government to punish service providers who may not know about the contents of their data storage units.  In fact, the more popular a site is, the less likely the service provider is to know about all of what is on the servers.  Given the vague language of the bill, the U.S. Government potentially becomes the biggest threat to Internet security by assuming a Big Brother type role.

But the Protect IP Act version of Big Brother comes armed.  Sites that welcome photo sharing or other online data storage are particularly vulnerable.  Hypothetically, the Protect IP Act could allow the U.S. Government to shut down Facebook because a photo a user posted infringed upon the copyright.  Given that copyright laws, data storage agreements and Internet security protocols are not uniform throughout the world, the Protect IP Act could easily force the U.S. government into a police action in a place where it has no jurisdiction.  Perhaps the Senate has forgotten that the first two “w’s” in “www” stands for “World-wide.”

For sure, Internet security is important and due vigilance must be maintained in defending intellectual property rights.  Unfortunately, the Protect IP Act is a dramatic overkill, analogous to chopping a person in half to remove a tick on their arm.  The bill commits the U.S. to wield such a large machete to the world and with such flimsy language in the bill and the lack of a reasonable way to enforce it overseas or where the data storage hardware is inaccessible or dangerous to reach, it is hard to see the passage of the bill as anything but disastrous.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com