Apple-Samsung Battle Rages, Asus Falls

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RESCUECOM Releases 2018 Computer Reliability Report

Apple makes great computers, no question about it, but they are expensive. Another alternative are Samsung computers.

“The Samsung – Apple battle continues with Samsung coming in second to Apple but holding a higher rank than others due mostly to superior PCs like the sleek, elegant, and powerful ArtPC PULSE” says RESCUECOM’s David Milman. Read more »


RESCUECOM Releases Back to School 2015 Q2 Computer Reliability Report

photo rescuecom-computer-reliability-report.pngStill looking to buy a computer or a tablet for school or just to upgrade? You need to know the reliability of computers on the market.

RESCUECOM – which has repaired hundreds of thousands of computers, tablets and smartphones – is in a great position to give you advice on what level of reliability you can expect on different computers.  Stick to Apple and Samsung if you want the least problems based on RESCUECOM’s experience. Read more »


RESCUECOM Releases 2015 Q1 Computer Reliability Report

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The 2015 Q1 RESCUECOM Computer Reliability Report has arrived, showing longstanding contenders in reliability battling for the top spot along with a surprising comeback in one manufacturer’s reliability.

The Computer Reliability Report takes a manufacturer’s market share of computers and tablets in the U.S. and compares it against the number of tech support calls RESCUECOM receives for that manufacturer’s products to determine a reliability score. Read more »


RESCUECOM Releases 2015 Computer Reliability Report

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The computer and tablet reliability scores are in for the 2015 RESCUECOM Computer Reliability Report, bringing in some new names in the tablet market.

Most of the big names from previous reports have once again claimed a spot in the rankings for 2015, though several have notably risen or fallen in reliability score. Along with shifts in rankings among the report’s regulars, there are a couple of newcomers making a splash in the tablet world this year. Read more »


Apple and Samsung Are Leaders in Reliability This Holiday Season – RESCUECOM Computer Reliability Report 2014 Q3

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RESCUECOM’s 2014 Q3 Computer Reliability Report results are in, just in time to allow you to compare tech devices before buying on Black Friday or Cyber Monday. With all of the deals on technology this time of year, you want to make sure to get the best device you can for your money. Whether you are looking for a computer or a tablet, RESCUECOM’s Computer Reliability Report will give you all the information you need to make the right purchase. Even if you are looking to buy a device for someone else this holiday season, RESCUECOM’s convenient reliability grades will help you choose the perfect fit. Read more »


Samsung Regains the Number One Position in the 2014 Q1 Computer Reliability Report

RESCUECOM released the results of the computer reliability report for the first quarter of 2014 today.  The report revealed that Samsung has once again risen to the number one position in the reliability rankings.  In the previous reliability report, Amazon debuted in the number one ranking with an extraordinarily high reliability score.  While Amazon managed to maintain a strong score this quarter, the company could not keep the top spot in reliability.  Instead, perpetual top performer Samsung once again became the most reliable computer manufacturer on the market according to the study. Read more »


A One-Company Woman, Ann M. Livermore Sticks With HP!

In the rapidly-changing corporate world, corporate loyalty is an exceptionally valuable commodity.  As a matter of basic business practices, loyalty is what a major company buys when they contract a worker.  The contract is, in part, a covenant not to use your talents for a competitor while you are being compensated by the contracting company.  Some people, however, do not need the contractual binding to illustrate real loyalty to a company.  One such individual who has proven herself time and time again to Hewlett-Packard is Ann M. Livermore. Read more »


Catherine A. Lesjak Is A Powerhouse At HP!

When Meg Whitman was elected by Hewlett-Packard’s Board of Directors to be the new CEO of HP, the story was all about Meg Whitman, not about how a woman was taking the reins of a powerful technology company. The media became uncharacteristically gender-blind with Meg Whitman and that is promising for the future of business and women in the tech sector. It is also not a surprise in that Hewlett-Packard had been managed by a woman before. That woman was Catherine A. Lesjak.

Read more »


Rescuecom Announces Its 2012 Computer Reliability Report

For Rescuecom’s dedicated Blog readers: An Exclusive first look at this year’s Computer Reliability Report! The results are in for RESCUECOM’s Annual 2012 Computer Reliability Report; Lenovo/IBM returns to dominance while Samsung grows significantly!

“Entering 2012, Lenovo/IBM’s rise in reliability will be an important boost for the company.  Although Apple’s market share has risen over the last 12 months, its reliability has declined. The comparatively smaller Toshiba and Samsung are illustrating interesting reliability trends worth watching over the coming year,” stated David Milman, CEO of RESCUECOM.  For 2012, Rescuecom now includes all manufacturers with a market share of at least above one percent in this report.

The Computer Reliability Report scores for 2012 are:

Read more »


What Is USB 3.0 And What Does It Mean To You?

With all of the rapidly-changing aspects of computer technology, it can be very hard to keep up.  Indeed, for those who are casual computer users without real investment in the computer hardware industry, it was not so long ago that the USB port became the dominant interface port.  Suddenly, when you upgraded your computer and wanted to use your favorite old keyboard or mouse, you discovered there were no ports in the back of your new computer for it!  Like compact discs to records, the USB port has pretty much eliminated most specialized ports on computers.  In the world of USB ports, USB 3.0 is slowly creeping up in popularity.

But, you might be wondering, just what is USB 3.0?

Read more »


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