Computer Support Blog

Often when you want to book a block of hotel rooms, the current experience can be difficult.  Unlike buying a single room, which you can use an online service to do, you must call hotels directly, usually multiple times.  During these calls someone may forget certain details, particularly since there is more to keep track of and there is a lot of negotiating involved.  Simply put, it can be a frustrating experience overall.  Fortunately, now there is Jetaport, an app designed to help people with these associated pains.  It allows consumers to book hotel blocks in a much simpler way, without having to make all those difficult phone calls. Whether for a wedding, family reunion, corporate retreat, or a vacation with a group of friends, Jetaport simplifies the process for booking hotel blocks, ultimately solving one of the primary complications for consumers. Read more »

Hotels often live and die by their reputation.  The famous star rating system and referrals from previous travelers are what bring most people to the lobbies of hotels all around the world.  Reputation is key in the hospitality business and the opinion of a hotel’s guests dictates its reputation.  Now, there is a cool product in technology that helps hotels connect better with their customers.  GuestDriven gives hotels the tools to engage and provide for their guests to gain insight into what they need to improve their experience.  GuestDriven then also encourages guests to become brand ambassadors, spreading the good word about particular locations to other potential customers and improving overall business for the hotel.  GuestDriven accomplishes all of these goals through mobile technology.  Read more »