Computer Support Blog

RESCUECOM created the 2015 Q2 Computer Repair Report by studying and collecting the data from each service call we received this to create a list of the top ten most common problems users face on all computers and mobile devices. While there are a number of problems users frequently face, this quarter has shown a surprisingly steep growth in one area in particular. Read more »

Many people have ideas for inventions that they don’t have the time or resources to pursue on their own.  It takes a significant amount of money, free time and access to specific tools and materials in order to bring an invention from pure concept to physical reality.  Cool person in technology Ben Kaufman founded Quirky to help people without the extra time and resources to turn their invention ideas into reality.  Kaufman’s website lets people share their ideas, concepts, and even fully formed plans for new inventions as well as upgrades to items that already exist. These ideas can be for any type of invention, whether it’s a new computer repair tool, kitchen appliance or smartphone accessory.  Kaufman also helps to turn the ideas with the most traction on his website into actual products that make money for their creators. Read more »

Most companies and individuals running servers for hosting purposes use air cooling systems to keep their servers’ temperature.  Overheating is a major problem and can lead to needing onsite computer repair services that are very costly.  Iceotope is a cool product that provides an alternative in inefficient air cooling systems for customers’ servers.  This cool product uses liquid cooling technology to cool servers so that it can maintain server systems more effectively.  With liquid cooling systems, servers are less likely to malfunction due to overheating.  It also takes less effort to maintain optimal temperatures in server rooms with Iceotope powering the cooling system for a server.  With Iceotope on the market, it’s hopeful that it will be easier to keep server temperatures under a reasonable amount of control. Read more »

Underage drinking is a serious epidemic and many bars have run into trouble due to sophisticated fake identification card schemes.  The best way to handle fake IDs is to use an ID scanner, which can read digital signatures attached to specific driver’s licenses and ID cards to determine their legitimacy.  However, investing in an expensive and unwieldy ID scanner that is not only very expensive but also requires upkeep from time to time is not something many bar and club owners are enthusiastic about.  Cool person in technology Benjamin Sibert founded his company Bar and Club Stats to come up with a solution this problem.  Sibert and his team have created a functioning ID scanner for bars and clubs using iPhones, iPods, and iPads.  Sibert hopes that with such a device will appeal to club and restaurant owners who want a cleaner, more streamlined solution to checking identification at the door.  Each of Sibert’s company’s scanners attach themselves around the outside of their respective iDevices like a case.  Any restaurant owner with an unused or broken iPad could easily repurpose their device with one of Sibert’s scanner cases after getting iPad repair. Read more »

While companies release newer, more advanced consumer technology all the time with an ever-growing list of features, they make an overwhelmingly large amount of this tech out of plastic or cheap metal.  These cheaper components can lead to shorter lifespans for devices and accessories, no matter how advanced their features.  Cool person in technology Julien Salanave believes there is a better way to create technology products.  That’s why he founded Orée.  He wanted to build computer accessories that forgo the common metal and plastic material for a unique, eco-friendly feel.  Salanave’s company constructs all its products from wood and other natural materials.  This choice certainly distinguishes Orée’s line-up of computer accessories from the competition and makes them stand out among mass-market electronics. Read more »

Losing your keys is not a fun experience.  You end up locked out of your home and unless someone who lives with you has a spare key, you have to go to great expense and effort in order to enter your house or apartment again.  The August Smart Lock is a cool product that removes the risk of this happening to you.  The team at August claims that, with their product, the only thing needed to enter your home is your smartphone.  The device uses the combination of a mobile app and Bluetooth technology to recognize your phone when you approach and automatically unlock so you can enter as soon as you get to your door.  You can log into the app from any mobile device, so you won’t have to worry about problems if you change your phone.  However, it is probably best to make sure you have a smartphone computer support service available in case your phone breaks at an inopportune time.  Read more »

The term “Internet of Things” continues to evolve in meaning, just as innovators continue to create this connection of all objects, both physical and virtual, to a global network infrastructure.  Using increasingly more complex means of data capture and communication capabilities, engineers build new pathways in this global network.  One such engineering innovator is Taylor Alexander, founder of Flutter Wireless, an alternative to traditional Wi-Fi.  It’s what Taylor calls a “second network”.  The alternative to Wi-Fi can cover 100 times as great an area, using relatively little power.  Read more »

Our next generation of innovators is now sitting in classrooms designing with popsicle sticks or pipe cleaners.  Or perhaps they are at home with a Lego set, hard at work creating fun.  Or just maybe they are using littleBits, color-coded “bits” that snap together magnetically, building simple circuits and inventive projects complete with blinks and beeps. Read more »

Not unlike the trendy online dating services, FounderDating helps entrepreneurs find their match online.  You may have a specific idea you would like to work on, but don’t have the right partner. FounderDating helps connect you to a network of uber talented individuals with complementary skill sets.  Finding someone with a different background and skill set allows you to fit with the right cofounder. FounderDating is in the business of making these kinds of matches. Read more »

With the wide diversity of people in the United States, not everyone is fluent in English. When non-English speakers suffer emergencies or want to transact normal business, they may require interpretation assistance to explain the situation. Today’s cool product is the ELSA (Enabling Language Service Anywhere) device from RTT Mobile Interpretation in Minnesota, which provides on-demand interpretation services.

Charles Howerton invented ELSA and founded RTT Mobile Interpretation. ELSA has been interpreting since December 2012. Read more »