GuestDriven Helps Hotels Connect with Guests
Hotels often live and die by their reputation. The famous star rating system and referrals from previous travelers are what bring most people to the lobbies of hotels all around the world. Reputation is key in the hospitality business and the opinion of a hotel’s guests dictates its reputation. Now, there is a cool product in technology that helps hotels connect better with their customers. GuestDriven gives hotels the tools to engage and provide for their guests to gain insight into what they need to improve their experience. GuestDriven then also encourages guests to become brand ambassadors, spreading the good word about particular locations to other potential customers and improving overall business for the hotel. GuestDriven accomplishes all of these goals through mobile technology. Read more »
