Computer Support Blog

While one of the most applied uses of technology involves how we communicate, we can still make many more applications to increase the overall efficiency of its application.  Gibberin’s designers created it based on the principle that communicating vocally is faster, easier and more accurate than using the text-based services that are so common.  They believe, in their words, that it is time to shift away from existing text based messaging back to our natural form of communication, our voice.  Gibberin delivers your message in its original spoken form without involving the process of transcribing text.  Recipients of your messages hear the emotion, inflection, pace and other natural queues that are important to meaningful communication and do not carry over in text. Read more »

Anyone who owns a business knows that very often the recruitment and hiring process is the most difficult part of managing his or her company’s daily operations.  No matter the size of your company, at some point you simply must hire. Because it can be such a challenge to find the right fit, there is always a desire to find more effective recruitment methods.  This fact did not escape the attention of CEO Pieterjan Kempynck of Talentsquare, a company RESCUECOM recently highlighted in a previous article.  Kempynck explained in an interview with RESCUECOM what drives the company and delved deeper into the finer aspects of the service. Read more »

There have been huge shifts in how we control our personal technology over the last decade.  The rise of tablets and smartphones have made touch control into a mainstream aspect of people’s daily lives as opposed to just a niche gimmick.  Voice control has also become popular recently thanks to the rise of new features in mobile devices such as Apple’s Siri and Android’s Google Now system.  Cool person in technology Ronan O’Malley now wants to create another revolution in how people interact with their devices.  O’Malley’s company Fixational works on technology that allows people to control smartphones, tablets and computers with their eyes.  Software that takes advantage of O’Malley’s technology allows users to interact with computers through both eye movement and blinking.  Fixational has already released two smartphone applications: Wink Camera and Wink Reader.  These applications serve as proof of concept for O’Malley’s potentially groundbreaking technology.  Users who have trouble controlling Fixational’s apps with their eyes may need smartphone PC repair to fix their phone’s camera. Read more »

As the Internet continues to thrive and social media expands its reach into every aspect and details of our lives, there is a continuing marginalization of people’s desire for privacy and secrecy in their communications.  With every aspect of our daily lives, including what we say to our friends and family, constantly monitored by sites like Facebook, it is easy to forget that there was once a time when people could leave messages or communicate with one another without considering public ramifications.  One cool person in technology who realizes this change is affecting people and wants to present a solution is Howard Lerman. Read more »

Any company that wants to sell to an international audience needs a reliable and scalable way to translate their written contact, whether it be advertising or part of the project itself.  However, bad or awkward translations can be damning to a business that wants to appear professional and legitimate in a new market.  Word-for-word translations and computer software will not be able to create nuanced translations in multiple languages.  It doesn’t matter how much a computer support specialist helps a business tweak translation software. That company will never get software to create high-quality written translations for the written content that they promote.  While software helps with the issue of scalability, the technology is not at a point where it can produce the quality that enterprises need.

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Skateboarding has grown from a niche interest to a major aspect of pop culture over the last few decades.  With the interest in skateboarding having increased so much for younger kids, there is a need for a stable source of skating instruction.  Cool person in technology Rob Dunfey wants to fill this need with his company Go Skate.  Go Skate is an online web portal that offers skateboard instruction in various formats to anyone who wants to learn.  Dunfey’s company uses the web to offer those interested in skateboarding a convenient resource from which they can acquire lessons and help.  The site has connections to instructors in the United States, Canada, the United Kingdom and even Ireland.  Users can book lessons on the site directly.  People can search and filter by both price and location.  Dunfey has even created a gift certificate program for his site.  Gift cards sold in stores such as Wal-Mart and Target work universally as payment for skateboard instructing across continents.  Anyone who has trouble booking a lesson on Dunfey’s website or needs help navigating the site in any way can get assistance from a remote tech support provider.    Read more »

Helping people accomplish their goals is a difficult task.  Psychological barriers and stress often demotivate people from changing their lifestyles or going after things that they really want.  Frank Yu is a cool person in technology who wants to gamify people’s goals and motivate people to accomplish more.  Yu runs a startup and website called Kwestr.  On Kwestr, users add different Kwests to their profile from a list of available options.  Kwests lead to an ultimate goal, such as losing fifty pounds, running a marathon, or writing a book.  However, Kwestr has each Kwest split up into several smaller tasks and accomplishments.  This helps overcome users’ psychological barriers by taking a seemingly insurmountable goals and making them appear less intimidating.  Kwestr also rewards users with notifications and congratulations each time they complete a step of their Kwest.  These small reminders and pats on the back encourage users to push further on each Kwest.  When someone completes a Kwest completely and accomplishes a goal, they receive a badge to show off on their Kwestr profile.  These badges can act as social motivators for people as they can put their accomplishments in a public space online.  Users who encounter problems creating a Kwestr account or creating Kwests for themselves will need computer support services to help them.  Read more »

Manually aggregating data of any kind is a time consuming and tedious process.  That’s why most marketing professionals aren’t fond of compiling monthly or quarterly analytics reports based on data collected from multiple sources (such as Google Analytics, Facebook, Twitter, etc.).  Using all of the raw data to find insights into a company’s marketing performance can make the job even more complicated and time consuming.  Measureful founder and CEO John Koenig is a cool person in technology who believes he has found a better way to handle the aggregation of analytical data.  Measureful automates the aggregation of your data and compiles it into a marketing report for you.  You simply connect all of your analytics accounts to Measureful’s platform and Koenig’s company collects the data for you.  With Koenig’s service, marketers could potentially save large amounts of time collecting raw data on their own.  If you have problem connecting your disparate analytics accounts to a single service, you will want online computer support to help you find a solution.  Read more »

If you have a smartphone, there’s a solid chance you have several mobile apps that you can’t imagine living without.  In fact, with so many programs and applications sticking exclusively to mobile operating systems like Android, you may even wish you had the ability to run your apps on all your machines, even laptops and desktops. Cool person in technology Rosen Sharma is relying on the idea that this is true for many users.  His company Bluestacks has developed a program that allows users to run Android applications on their PC or Mac.  Sharma’s software gives users access to hundreds of thousands of Android apps directly on their computer, allowing people to integrate their favorite apps into their lives even further if they so wish.  Read more »