Computer Support Blog

The smartphone is becomes a more vital piece of technology with each upgrade that manufacturers make.  What was once a basic communication device has transformed into a personal assistant, post office, shopping mall, video camera/camera, art studio and entertainment center!  The power of smartphones is impressive, but for all of their great qualities, each smartphone is limited by the size of its screen.  Smartphone screens are compact and no matter how good the resolution is on your smartphone screen, there are some things – like special effects-driven movies – that lose incredible amounts of detail simply by virtue of the screen size.  While you cannot make your smartphone screen bigger, you can make the images you see there bigger and for those who truly rely upon their smartphones for entertainment and storing business information, the BenQ Joybee GP2 may solve many issues with your small smartphone screen. Read more »

Given how vast the tech sector is, it is very easy for workers at all levels to find themselves suddenly working in an area in which their expertise is limited.  Keeping up with the tech sector can require quite a bit of continual training and often workers who are focused on their work-related tasks do not have the time to learn about the very latest practices or developments in the tech sectors.  That is why many companies utilize professional trainers who both update workers on current events and instruct workers on how to utilize programs with which they have limited prior experience.  One of the best trainers in the business is Jennifer Page! Read more »

Late last year, there was a news story that was anything but real news, despite how the technology and business press covered it: Verizon had outages.  Treated as huge news, because Verizon claims to have the “most reliable network,” Verizon was virtually tarred and feathered for having a few bad days last year, wherein the weather contributed to Verizon services going off-line.  What the sensationalists in the media and business sectors neglected to consider was that Verizon’s claim to be the “most reliable network” did not mean that the service would not fail; it is a claim that their network will fail less than its other major competitors!  Verizon, of course, got service back up and running, but there were weeks of analysis – i.e. how did this failure of service happen, who’s to blame for the failure, etc.  Now, it looks like tech sector enthusiasts are likely to endure a series of similar article. Read more »

Apple enthusiasts are, in many ways, an ideal type of customer for a big business.  The culture that surrounds Apple products makes virtually every new product release a resounding success.  There is such enthusiasm for new Apple products that entire websites are devoted to leaking rumors to keep that enthusiasm active and engaged on a daily basis.  Add to that, Apple enthusiasts are very slow to quit on an Apple product or service.  To wit, despite consistently declining customer satisfaction rates with the service, virtually everyone who has an Apple iPad, iPhone, or iPod utilizes iTunes.  To reward Apple customers for years of putting up with a system that has not kept up with its other products, Apple is revamping iTunes. Read more »

Computer repair companies, like RESCUECOM, encounter a wide variety of computer problems every day.  Because there are so many parts of computers that can fail or break down on their own from regular wear, it is distressing to discover how frequently damage to computers is reported from something that is easily preventable.  One of the easiest ways to prevent computer damage and protect your investment in your computer and other electronic devices is to purchase and properly use a good surge protector or Uninterrupted Power Supply (UPS). Read more »

Both businesses and individuals are finding increasing need for versatile data storage options.  Property owners, especially, are finding that having a security system is seldom sufficient; they must have increasingly thorough surveillance records in order for the system to be useful (i.e. in aiding in the identification of interlopers) and insulate owners from lawsuits (i.e. having visual records of events involving accidents and building repairs).  That is why, more than ever, a good security system must be paired with a data storage system that can accommodate large volumes of digital records.  That is where the V-Trak E-Class Fibre Channel Storage System excels. Read more »

Not long ago, we presented a list of common computer components that wear out as part of the natural use of one’s computer.  While power supplies, monitors, charging ports, and CPU fans are frequent causes of headaches for computer owners, they are not the only computer parts that are likely to fail over time as you use your computer.  Other computer components that frequently fail include: Read more »

No one wants to have to call a computer support service or take their private personal computer to a computer repair shop.  At some point, though, we all have to get a computer repair because computers are designed to break down and eventually fail.  Rather than railing against the planned obsolescence of the computer industry, it helps to know what is most likely to fail so you know what to expect from a computer repair.  A trained computer support technician may diagnose most of these conditions simply by hearing the symptoms of your computer problem.  Some computer components that frequently fail or break are: Read more »

One of the truly wonderful things about computers today is that they have enough power and programming to allow you to do just about anything, provided you have the right programs.  No longer are consumers limited by highly-pixelated monitors, graphics cards that lack power or processors that keep you waiting hours to render a single image or program.  With today’s fast-running computers, you can accurately envision almost any task, including home and landscaping alterations.  When you purchase HGTV Ultimate Home Design, you can see how any home and garden project should come out before you ever purchase supplies or reach for your tool belt! Read more »

With so many incredible products and services that may easily be found on the Internet, it is amazing that there is still room for innovation there.  Yet, every year entrepreneurs come up with brand new ways to utilize the Internet.  Those entrepreneurs are clever, imaginative people; the successful ones find a niche that has been neglected before they pioneer the new product or service.  Perhaps that level of imagination explains why so many entrepreneurs in the tech sector are so young!  Youth and imagination are characteristics Furqan Rydhan benefitted from when he became CEO of LiveServe Technologies, Inc. Read more »