Computer Support Blog

Research firm IDC made a recent forecast regarding wireless technologies in the PC marketplace.  The report opens with a rather dramatic statement about the traditional PC market’s recent struggles.  The document reads that the business for traditional computing experiences is currently “in the midst of an unprecedented slump.”  There is no question that the PC industry is in a transitional period.  Tablet and smartphone sales continue to rise while desktop and laptop sales have dropped significantly.  Rescuecom even added tablets to its reliability report recently to account for this shift in the industry.   What’s most interesting however, is the prediction that IDC makes regarding how manufacturers must adjust to this new paradigm.  IDC believes that the inclusion of new wireless technologies to promote interoperability with other devices will be important in the years to come. Read more »

As businesses grow and more people discover that the Internet is not as daunting a tool as they might initially suspect, you might be inclined to build or maintain your own servers for your business.  While the initial set-up of your own server farm may be out of your league if you are not especially computer savvy, monitoring and maintaining your servers has become easier in recent years.  One element that may make it easier to maintain your servers in-house, without the need to hire a specialist, is server-monitoring technology.  Tripp Lite makes several pieces of server-related technology and the Minicom SmartRack 116 16-Port KVM may make monitoring your servers very easy. Read more »

In recent years, there have been some amazing advances in headphone technology that justify the price tags on some of the most impressive sets of headphones.  With price tags in the hundreds of dollars, many of the best headphones are now engineered for comfort, sound clarity and their ability to interface with multiple electronic devices.  One of the most impressive and versatile premium headphone sets is the Sennheiser PXC 450 NoiseGard Active Noise-Canceling Headphones. Read more »

In the tech sector, companies grow and adapt to the challenges of the marketplace, or the company fails.  Few major tech companies have had as rocky a road to success as Acer.  While Acer manufactured personal computers that were very popular in China and Taiwan, it took quite a bit of time before Acer managed to successfully gain a significant market share of the U.S. and European pc market.  To become competitive on a global scale, Acer had to reorganize and change the way it did business.  In addition to designing computers that were subcontracted out for manufacture, Acer shuffled much of its management team.  As part of the many changes at the company, J.T. Wang gained prominence and a better position at Acer. Read more »

The rise of fast and portable data storage devices happened in such a widespread manner that, like social networking, it seemed almost instantaneously people across every demographic and occupation had a USB flash drive or portable hard drive.  The portable data storage devices have become so ubiquitous that thrillers and science fiction films commonly utilize them as a plot device or an opportunity to build tension: Pepper Potts downloading Tony Stark’s database to a portable hard drive while their mutual adversary engages her in Iron Man comes instantly to mind as an example.  That type of scene never would have worked for a general audience had the technological framework it relied upon not been so well-received before the film screened.  Similarly, such speed and discretion would not be possible today without the right technology.  The U32 Shadow 1 TB External USB 3.0 Portable Hard Drive is the fast-transferring, smallest, portable hard drive with enough storage space for all your needs! Read more »

There are two significant barriers for most people to traveling the world and seeing all that it has to offer: money and not knowing the languages native to the places you wish to visit.  Once you have enough money to travel, you have to determine whether you want to learn a new language or hire a guide.  Either choice may require an investment of time or money you may not wish to spend in that manner or, in the case of adding an additional person, it may fundamentally change the experience you were hoping to have.  Thanks to ECTACO there is now a third option!  If you want to visit Korea, you need not learn the language.  Instead, you just need to take the Partner EK900 Deluxe English-Korean Talking Electronic Dictionary with you! Read more »

It does not take long, when shopping for new technological gadgets, to realize that every major manufacturer of tech has a different way of connecting, recharging, powering or operating their devices to make them distinctive.  For those who do not want to ally themselves to a single corporate standard and would like to buy gadgets from a wide range of manufacturers, they either end up spending a lot of time figuring out how to maintain each of their devices or they end up spending a lot of money to be able to recharge and synch all of their devices simultaneously.  Callpod, the makers of the ChargePod, FuelTank, and other connectivity devices, saw that problem and has been steadily working to make the lives of consumers much easier.  A lot of the credit for Callpod’s success comes from Craig Lurey. Read more »

The results are in for RESCUECOM’s Second Quarter 2012 Computer Reliability Report, which has Samsung taking the gold! Read more »

As more states crack down on texting while driving and the usage of smartphones while driving, innovative companies continue to make it easier to enjoy most of the essential functions of your smartphone as a hands free device.  Companies like are ahead of the curve, creating intriguing, fun, and useful hands free devices before the law mandates that drivers must have them.  In states where hands free laws are going into effect, Jabra may have an advantage as users who enjoy their products are readily recommending them to their friends even before the laws change.  One of the most lauded Jabra products with the Jabra Freeway. Read more »

Just as USB flash drives have become, Bluetooth headsets are rapidly becoming an accessories you use as a form of self-expression.  While there have been some recent improvements in Bluetooth technology, the fundamental differences in most Bluetooth headsets released to market now are stylistic or with selling points that target a certain niche audience.  One of the demographics that could use a change to the standard Bluetooth is enthusiasts of outdoors activities.  Many Bluetooth headsets transmit noise from wind, rain, and other elements and lack the durability needed by those who want to get away, but need to stay in touch.  The Endure Rugged Bluetooth Earpiece substantially eliminates those issues! Read more »