Computer Support Blog

Every modern operating system includes a search engine so that you can search the contents of your own computer.  With the emergence of mobile computing devices like smartphones and tablet computers, the major operating systems include rudimentary search functions.  For those devices, there are often applications that can provide search functions that are more robust.  Those search applications search your personal information on your mobile device and throughout your social network connections that are stored in the Cloud.  For Android-based computing devices, the application that gives you the best search of your personal information is CloudMagic for Android. Read more »

For companies in the technology sector, having a sense of the marketplace and the potentials of both your company and the consumers you service is essentials.  This means having corporate executives who are strategic thinkers.  The ideal corporate officer for the tech market must balance a sense of pragmatism and vision for multiple product releases and market scenarios.  Arguably, the person most responsible for anticipating the needs of the company and executing the plans that adapt the company to changing market conditions is the head of Strategic Planning and Operations.  For Autodesk, that person is Moonhie Chin.

Moonhie Chin is the Senior Vice President of Strategic Planning and Operations for Autodesk, a software company that primarily makes animation and art software.  Chin is a powerful executive who has been working for Autodesk since 1989.  As the Senior Vice President of Strategic Planning and Operations, Moonhie Chin is responsible for leading the team that keeps Autodesk competitive around the world.  If falls to her to allocate the infrastructure of Autodesk – in materials and personnel – to determine what products the company will release and when they will be available on the market.  In her role of Senior Vice President, Moonhie Chin must not only be aware of the demands on the supply chain at Autodesk to ensure they manufacture their products in a timely fashion, but the forthcoming products by competitors as well.  Chin has to anticipate the consumer and corporate trends to position Autodesk for success.  Given that Autodesk has been steadily growing, with increasingly more popular products, since Moonhie Chin took over as Senior Vice President of Strategic Planning and Operations, she is clearly doing the job right!

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Cloud computing is a major source of excitement in the world of cyberspace these days.  Microsoft’s “to the cloud” commercials may or may not depict any sort of potential reality, but they have certainly planted the idea firmly in the American consciousness.  Does the cloud mean an end to computer support needs and data recovery issues?  Some can see a digital paradise of hidden hardware and ease of access.  Is this the reality of the situation?  The answer lies somewhere in a combination of factors.

Many see the cloud as an opportunity to reduce overhead, material costs and make computer support and data recovery easier with the reduction of the physical clutter of personal computer networks.  The simplicity of data backup with the cloud also allows businesses to feel protected against hardware failures and problems during data recovery.  While all of these improvements are possible by moving data processes to the cloud, potential pitfalls do exist.  If removing local infrastructure for cloud services is your chosen course, be sure to consult a computer support expert and learn about potential problems before they happen.

Data transported to the cloud is essentially out of your control.  Uploading and removing information is possible, but someone else owns the data centers housing the information.  Computer support issues are still possible as servers may be configured incorrectly.  Hackers targeting the center storing your data may steal or corrupt files.  The hardware storing data still exists; it just exists elsewhere.  Problems related to hardware still arise, causing unforeseen failures, data recovery disasters, and the potential loss of essential information.  Data recovery may or may not be possible depending on the problem.

Internet security is a major issue for many businesses as they contemplate a move to the cloud.  Outside ownership means that computer support may be out of your control once a cloud service is chosen.  You are casting your lot with the service provider’s computer support personnel.  The importance of the information stored in the cloud dictates the level of risk.  The more essential your data recovery needs are, the more concerned you should be.  Depending on the nature of the data stored, theft or loss could lead to legal repercussions.  Consulting trusted computer support experts about the positives, risks, and options before reaching a decision is more than a good idea.

In a computerized world, the risk of hardware failure and the need for data recovery by skilled computer support will never completely disappear.  Machines fail no matter where they are.  Human beings make errors and cybercriminals are not stopping their activities.  If moving processes and data to the cloud is the right option for you or your business, be sure you are prepared.  Preparing for the unknown with the help of local computer support can help make problems, such as data recovery, less of a worry for you and your clients.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

Internet Security News:  Hackers Move to the Cloud

Earlier this week McAfee reported that malware has reached previously unheard of levels, with over 10 million new pieces of malware cataloged over the first half of this year.

Unfortunately, not only are hackers developing more and more new bits of malicious code, they’re also developing new ways to deliver them.

Late last month, database security company Imperva discovered a “master hacker” phishing attack that indicated the hackers has based their attack in the cloud. Read more »