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Tech Support Blog

Tech Support Blog

Radiojar Lets People Create Internet Radio Stations Easily

While the Internet has made it possible to create new radio stations outside of the traditional radio industry, doing so is not usually a simple or easy process.  Stations still need to have constant audio content, whether it’s talk radio or music. Scheduling and recording that audio content still takes up an immense amount of time and effort.  Cool product Radiojar helps people create and manage Internet radio stations with far less difficulty and hassle.  Whereas Internet disc jockeys would otherwise have to spend lots of money on professional software in order to manage their station, Radiojar allows people to do so through their cloud technology.  Read more »


Exari Helps Businesses Draw Up Contracts Quickly and Efficiently

Creating legal documents and contracts is a long and tedious process when done manually.  For companies that have to make hundreds or even thousands of these documents a year, the process can waste significant amounts of time that they would rather spend in other areas of business.  Tech company Exari has developed a cool product that helps automate the creation of legal contracts for business use. Exari’s software aims to help companies save time and focus on other operations besides tedious document creation.  Exari is trying to make the creation of legal contracts and other documents a non-issue for businesses by reducing a complicated process into just a bit of data entry.  Using this cool product, businesses don’t always have to have legally trained staff available to create documents. Exari aims for even average employees to be able to use their software.  This company makes their legal document creation products available through the web via a cloud-based system.  Any companies that have trouble accessing the system from their network should get in touch with a business IT support provider for assistance. Read more »


Rey Faustino Founded OneDegree to Connect People with Community Resources

Thousands of families depend on nonprofit services to get by every day in the United States.  Some of these services are government-provided while independent charities run others.  However, cutting through red tape and getting access to these services is not always simple, and many families miss potential help that could make a huge difference in their lives.  There are online directories that can lead people to certain websites and organizations that might help them, but this is only part of the process.  Many families have no idea what to do to get the help they need once they contact an organization, and not every nonprofit has the resources to guide people through different processes.  That’s where cool person in technology Ray Faustino comes in in order to help people with his tech startup OneDegree.  OneDegree doesn’t just provide families with a list of phone numbers and websites, but guides them step by step to getting the aid they need if they are experiencing tough times.  Those who want to use OneDegree but need help navigating the website can get assistance from a reputable online computer support service. Read more »


BrainKeeper Uses Wiki Technology to Keep Employees Informed

Wikipedia is one of the one of the most used sites on the Internet.  A major part of how that reality came to be is how easy it is to keep information up to date on the site.  The “wiki” format of the website allows all users to edit and review information.  This fact means that people can constantly update and double-check all articles on the site.  While this format has proven to be incredibly useful for Wikipedia’s encyclopedic purposes, a cool product called BrainKeeper wants to apply it to another purpose.  BrainKeeper provides businesses with internal wiki sites where they can store all corporate information.  Employees can then edit the company’s internal wiki powered by BrainKeeper every time a policy change happens or anything of significant importance occurs.  Office tech support assistance will be necessary for any less technically inclined employees who have trouble updating information through BrainKeeper’s system. Read more »


Zenefits Automates HR and Benefits for Small and Growing Businesses

Startups and small businesses, especially ones that are growing or scaling quickly, have no room for wasted time or productivity as they establish themselves in a marketplace.  However, there is always a need for more staff as projects grow and scale increases within a company.  Hiring more staff becomes doubly problematic when a company is trying to hire a significant number of people.  This is due to the fact that the HR department of a company needs to grow before they can accommodate more intake for other departments.  This process hampers growth at an essential time for many businesses.  Read more »


SnapAppointments Wants to Help Businesses with Their Scheduling

Despite the ubiquity of computer and cloud-based technology, many small businesses still use phone and human record keeping as their main form of appointment tracking.  The team at SnapAppointments believes there is a better way to deal with appointments made possible through the use of technology.  With cool product SnapAppointments, businesses use an online cloud platform to book and accept appointment requests online.  This method provides a faster and more convenient method for companies to keep track of appointments with clients as well as other professionals.  Rather than having to deal with communication issues over the phone or misheard appointment times, both businesses and customers can always easily check when their appointments are online.  SnapAppointments tries to make the entire process of booking appointments easier so that companies don’t have to waste any more time with outdated booking practices or missed appointments.  However, any potential SnapAppointments clientele should make sure they have proper business computer services in place to handle the integration of this cool product. Read more »


Smartling Translates Your Websites and Apps So You Can Go Global

When you have a service that you believe people in multiple markets throughout the world will appreciate and buy into, the clear and obvious goal is to make your business global.  However, doing so requires a massive amount of work, but cool technology product Startling wants to make one part of that process easier.  Startling offers companies translation management software that allows them to translate their content in both websites and mobile apps, allowing them to open their service to a global user base.  Smartling’s software helps companies manage all translation and localization projects and supposedly makes it easier to keep your content updated properly across different local markets in multiple languages.  Smartling uses a cloud system to ensure that uploaded website content and updates about various translation projects is always accessible via the web.  Smartling’s translation turnaround times vary based on the scale of a project, but companies can also pay premiums if they need a project finished in a certain amount of time.  Smartling’s goal is for companies not to have to worry about customers in foreign markets calling phone tech support because of poorly translated instructions on a website. Read more »


Gini Organizes Your Life through Your Documents Automatically

Keeping track of your life, remembering every detail and keeping your calendar updated can be a seriously tedious task.  This is so much the case that those who can afford it often hire personal assistants to handle the job for them.  Unfortunately, many people do not have the means to outsource their life upkeep.  That’s why the people who work on cool product Gini believe they can reach an untapped market.  Gini is software that utilizes AI technology to sort a person’s life automatically based on their documents.  Whenever someone gets a new batch of paperwork, whether physically or digitally, they can input it into Gini and the software will recognize the important pieces of text in the document—dates, names, and addresses.  The software will then automatically sort this information into a digital calendar and address book.  Users then get alerts, reminders and updates about events, appointments, and bills so they never have to worry about keeping track of this information manually.  Gini lets users upload documents of multiple different file types.  However, that does mean users have to scan physical documents to make digital copies that are uploadable to the software.   If you have difficulty with your scanner, you will need computer tech support available to take full advantage of Gini. Read more »


Cam.ly Is a Simplified Wireless Security Camera

Using wireless security cameras is a popular way to protect your home or business from intruders.  However, many wireless security cameras are difficult to set up and maintain.  Cam.ly is a cool product that is aiming for users to avoid the many headaches associated with wireless security cameras.  The Cam.ly is an IP camera that adds several unique features based in the cloud to distinguish itself from other video security options.  Cam.ly claims that their wireless security takes only seconds to set up properly before use.  This is possible because Cam.ly uses a cloud system to record and host your security video.  Therefore, you do not need to worry about excessive wiring or connections beyond the wireless network in your home or business.  Read more »


The State Of Your Cloud (New Options Are Here! Old Systems Are Revised!)

Technology, as you know, changes exceptionally fast.  It seems like just last year that Cloud-based services were just appearing on the Internet!  Now, Google is releasing its personal Cloud service and, in advance of that, the competitors who got the jump on Google are revising their services to remain relevant.  Some of the well-established personal Cloud services may be changing the services you have come to rely upon!  Some of the most significant changes are coming to the following: Read more »


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Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending