Computer Support Blog

You want a clean house or apartment, but you just don’t have the time to keep it that way. Today’s cool product, Homejoy, wants to create happier homes by making professional housecleaning more affordable. Book someone to come clean your home through the Homejoy online platform and spend more time on your work or with your family. Use Homejoy for a one-time cleaning or to find a reliable person to continue cleaning your home on a regular basis.

Founded by brother and sister Aaron and Adora Cheung in July 2012, Homejoy is located in San Francisco, California. The service is now available in more than 20 cities. Phoenix, Arizona, recently joined the list in June 2013. Some of the other cities where Homejoy provides service are New York City, San Francisco, Toronto, Los Angeles, Chicago, Dallas, Seattle and Philadelphia. Read more »

With the wide diversity of people in the United States, not everyone is fluent in English. When non-English speakers suffer emergencies or want to transact normal business, they may require interpretation assistance to explain the situation. Today’s cool product is the ELSA (Enabling Language Service Anywhere) device from RTT Mobile Interpretation in Minnesota, which provides on-demand interpretation services.

Charles Howerton invented ELSA and founded RTT Mobile Interpretation. ELSA has been interpreting since December 2012. Read more »

When you have multiple credit cards and bank accounts, keeping track of all your monthly purchases to ensure their legitimacy can be a time-consuming and harrowing feat.  This is especially true if you are already lacking for free time because of the many hours that your job and family require of you.  This can often cost you money thanks to grey charges—items and services charged to your credit card that you are unaware of but keep piling up because you fall behind on checking your bills.  Yaron Samid, the CEO of Billguard, is a cool person using technology to help consumers combat these grey charges and save money in the process.

Billguard is an iPhone app that keeps track of all your credit card bills at once.  This keeps all your billing data in one convenient place for review.  Arguably more important than that, Samid’s app flags transactions it believes to be grey charges for user review.  Samid is a cool person in technology who believes he can save people a lot of money and frustration by bringing their attention to unwanted charges and helping to make the management of monthly credit card bills easier.  If you have downloaded Billguard for your iPhone but need help getting it to work, iPhone support is the best option. Read more »

It’s one of the most common problems people have: lack of time.  Many of us have so many things to do in our lives that we forget the smaller tasks, even when they’re important.  Only the most affluent among us can hire personal assistants to take care of those smaller tasks and ensure they are completed.  However, Ted Roden is a cool person in technology that envisions a future where his service, FancyHands, allows everyone the benefit of a personal assistant.  FancyHands is an online service that Roden created where members can immediately request the completion of any task that doesn’t require a physical presence.  You can assign any scheduling, research, calls or other Internet and phone-based tasks that you need done to the FancyHands team.  Roden and his team use tech to make this process even easier with a mobile app that simply lets users speak their request into their phone.  Roden has created a system where anyone can free up their time with the help of a virtual personal assistant. Read more »

Bundled content with a pay-what-you-want pricing model has become a major Internet trend in the last few years.  While the team at HumbleBundle made bundling content and selling it to consumers for whatever price they want a popular, many other sites and companies have followed suit in recent years.  However, there are many content creators out there who would like to sell similar bundles as special promotions or fundraising events but do not have the resources to create a website and billing system for the purpose.  That’s where cool product Bundle Dragon comes in to help anyone sell their content under a pay-what-you-want model through their online bundle marketplace.  Bundle Dragon makes it easy for those who want to sell pick-your-own-price bundles by giving them easy tools to post their content and sell them online.  Now, those who want to increase their content’s visibility with a special promotion or raise money for a cause by selling bundled content have an easy solution for getting their sale up and running.  Content creators who want to use Bundle Dragon but need help setting up their storefront should contact tech support for assistance.  Read more »

Crowdfunding via websites like Indiegogo and Kickstarter has become an Internet phenomenon.  These platforms have given life to many creative projects and new products that may have otherwise never seen the light of day.  However, new businesses and organizations are not the only ones who can benefit from the crowdfunding concept.  The team at Smallknot has created a crowdfunding platform aimed specifically at supporting established local businesses.  Smallknot takes the crowdfunding model and applies it to already successful businesses that want to expand by letting people “invest” in their favorite local mom-and-pop businesses.  Smallknot is a cool product on the Internet that lets you support your favorite established businesses in ways beyond just being customer. If you have trouble providing an online payment to support a business through Smallknot, get computer support to find the root of the technical difficulty. Read more »

Crisis support and counseling can save lives. However, not everyone has support for when they are in a difficult life situation and need advice.  Someone might not be comfortable speaking to someone else about their issues without anonymity.  Heidi Allstop, a cool person in technology, has found a way for people who need help and life advice to get support online confidentially through her website SpillNow.com.  Allstop is the CEO of Spill, the company that runs SpillNow.com, and she has built the site in hopes that those who need help can find an easy way to access life advice and support from others even if they are uncomfortable giving up their identity.  Users “spill their guts” as the site refers to it, posting descriptions of their situation and then asking advice of the larger community.  Others can respond, also anonymously, giving them advice on what to do or even just emotional support based on their situation.  Allstop has made sure the site has guidelines regarding users’ responses to avoid intentionally rude or offensive posts.  Find computer support if you want to try the website but run into trouble posting or replying. Read more »

Employee training is a costly, time-consuming process for most businesses.  Large meetings and in-person training courses take large amounts of time and effort to institute, which severely takes away from your overall productivity.  Fortunately, cool person in technology Donna Wells is working to fix these problems as the CEO of Mindflash.  Mindflash is a company that develops web-based tools to help companies create online and cloud solutions for employee training.  Wells wants to make online training courses an accessible option for most businesses and furthermore, aims to make the process of developing online courses easy for employers.  Mindflash gives employers an online platform where they can quickly create and organize several online courses and quizzes for new employees.    Mindflash allows users to upload their own PowerPoint presentations, Word documents, and PDF files in order to create web courses for their employees quickly.  Employees can then access these courses online whenever and wherever they want.  This potentially eliminates the need for in-person training courses and could help businesses put employees through the training process faster.   If your business needs help using online tools such as the ones Mindflash provides, business IT support probably has the best answers for you. Read more »

Libboo Founder and CEO Chris Howard believes that the way people currently discover new books is inefficient for both readers and authors.  It is incredibly difficult for an author to find an audience without spending a significant amount of money towards advertising, storefront space and paying prominent reviewers to read your book.  Many independent writers and authors backed by smaller publishers simply don’t have the necessary resources for such a marketing blitz.  However, Howard is a cool person in technology that believes that he’s found a solution to that problem with his online service Libboo.  Read more »

There are many times startup owners might want to look into a strategic acquisition. However, they are afraid that by putting themselves out there, they are risking their business’s image.  Many people assume that if a company is interested in acquisition that means they are struggling, even if that is not always the case.  However, cool person in technology Jacob Mullins wants to help startups explore their options without worrying about those risks.  Mullins has founded a new company named Exitround aimed at this purpose.  Exitround provides an online service that allows startups to seek potential acquirers anonymously.  Mullins wants to enable companies to learn more about the acquisition process and explore strategic exits without risk.  He has set up Exitround as an anonymous marketplace where startups can list company details in a database that potential buyers browse.  Buyers can indicate interest and then startups only reveal their identity to the possible acquirers that they specifically choose.  Mullins wants to let startups explore possibilities whether they are actually worried about their operations and business IT support costs or are doing well and merely interested in what they might be worth.  Read more »