Computer Support Blog

Poor user engagement can kill an enterprise’s website performance.  Even if your company’s website gets high traffic, you’re not getting the most out of your site if users aren’t staying and digging deeper into it.  Cool person in technology Murray Galbraith knows how much of a problem this is for many businesses.  That’s why he built Youneeq.  Youneeq tracks the behavior of users on your website and keeps them engaged by only showing them the content they want to see.  Galbraith’s company uses its data to filter your site’s content on an individual level so that when someone visits the site, they only see what interests them specifically. In theory, this increases engagement on the site and prevents users from leaving due to having to filter through too many things that they have no interest in viewing.  Read more »

Navigating large airports when you travel can be an excruciating process.  Often times, you don’t know where the nearest restroom is, you choose a poor place to get a meal just because it’s on the way to your gate, or you can’t find the currency exchange before your international flight.  Cool person in technology Mark Wagner knows that these issues plague travelers all the time and that’s why he’s created the AirportChatter app for the iPhone.  AirportChatter helps users manage their airport experience more effectively.  Wagner created the app to give travelers the resources they need to make their time spent in airports a much better experience.  Wagner’s app has a complete listing of shops, restaurants and ATMs in each of the U.S.’s thirty largest airports.  Each listing has spaces for customer reviews, so users can find out which restaurants and stores are their best bets as they wait for a flight.  The app can even tell you where the nearest restrooms are to your location within the airport.  If you have problems navigating the app, finding iPhone support should be your next step in getting it to work. Read more »

Bootlegging live recordings from concerts has been a tradition of many artists’ fan bases since long before the Internet came into existence.  However, due to a lack of professional recording equipment, most fan-recorded concerts have very poor sound quality.  Fan recordings also can be risky due to copyright issues if used outside of very specific settings and situations.  Lively is a cool product that lets people listen to live shows without any of the downsides of bootlegged recordings.  With Lively, you can listen to professionally recorded audio tracks of the concerts you attend as soon as the show is over.  If you want to relive an amazing performance you just attended, all you have to do is turn on your smartphone and download the concert right away.  Anyone who’s only experienced low-quality fan-recorded bootlegs will quickly realize the advantages of professional, high-quality recordings that they can conveniently access wherever they go.  For help downloading performances to your iPhone, find Apple support. Read more »

There are many options when you need a new design for a company logo, business card, or even an overhaul of your website.  However, unless you have a full-time designer on staff, getting simple updates to your designs can feel like more effort than it’s worth.  Swiftly is a cool product that helps you avoid the pain of trying to find a freelance designer for every small design task.  Swiftly is a web service that connects you to professional designers who can perform small design tasks for you quickly.  You simply upload your current design to the site, explain what you need done, and Swiftly finds a design professional who can do it right away.  The website currently claims that it only takes hours to complete whatever design task you upload to them, meaning you could get your company’s design problems fixed in less than a day.  Contact IT support if you ever have trouble uploading a design to Swiftly’s website. Read more »

Finding an internship or a first job out of college can be an aggravating experience.  Having to fill out endless applications for individual companies can be daunting.  While social networking sites like LinkedIn offer a place to keep a centralized profile and make job applications easier, most companies using those sites are often looking for seasoned professionals, not people to fill entry-level roles.  InternJump is a cool product that is trying to offer a something similar to LinkedIn, but specifically for college students and recent graduates.  Both students and companies can keep profiles on the site that make searching for the right internship or first job easier.  For students, this is helpful in that they know the companies on InternJump are definitely looking for young talent.  This means students and recent grads won’t waste time applying to many positions at companies who don’t want younger applicants.  InternJump’s focus on the internship and entry-level job market could provide major benefit to young job hunters as well as companies looking for fresh talent.  Those who have problems setting up profiles on InternJump should seek PC tech support for assistance. Read more »

There are many travel websites that allow you to compare prices for airfare and hotels when you’re making a trip across the country.  However, there aren’t many options when you want to avoid air travel for any reason—maybe because you’re afraid of flying or because you simply want to save money.  Polina Raygorodskaya is a cool person who is changing this predicament with her website and online service Wanderu.  Wanderu is an aggregator for bus and train companies who provide inter-city travel options.  Users simply log on to the site, search for a starting point and a destination and Wanderu gives them a list of the best options for travel by train, by bus, or even by a combination of the two.  Raygorodskaya wants to make finding the best deal for train and bus travel online as easy as it is for air travel.  She is working to make Wanderu the easiest way for people to book inter-city ground transportation between any two points in North America.  It’s a lofty ambition, but Wanderu appears to be on the right track for now.  Raygorodskaya has made her website fairly simple to use, though if you do have trouble IT support is always an option. Read more »

It’s hard to know exactly what’s in our food and what it might do to us.  Nutrition labels on most food products only give us pure statistics about things like fat, calories and sodium, which can be misleading without a full ingredient list.  Grocery shoppers who want to find the healthiest foods and avoid ingredients that may cause long-term harm to their health can’t depend solely on the information found in nutrition labels.  NxtNutrio is a cool product that gives shoppers the power to check a detailed ingredient list of every food they buy in a store.  It allows users to see exactly what’s in their food before they purchase and eat it.  NxtNutrio gives users the ability to make educated and healthy decisions about what they put in their body.  Read more »

There are many options for planning vacations via the web, such as travel sites like Orbitz and Expedia, but most of these options are limited in nature.  They only allow you to plan certain things ahead and generally offer no easy tools to plan anything beyond a place to stay and a flight to get there.  Many vacationers want to plan a complete and unique trip with a detailed schedule, but most travel websites don’t offer this option, forcing such travelers to speak to a travel agent.  Nezasa is an online travel service that attempts to make planning even the most complicated and unique trips as easy as booking a flight is on other websites.  This cool product wants customers to be able to easily customize their entire trip, schedule every detail down to the minute, and book everything at once for a single price, eliminating the need to speak to a travel agent at all.  Nezasa aims to make even the most adventurous trips simple and convenient to plan for travelers.  Read more »

It’s a problem everyone who uses e-mail faces: inbox clutter.  Even with a solid spam blocker installed on your PC as part of an Internet security solution, there are many legitimate e-mails we get every day but don’t always want to read.  Perhaps you’ve signed up for band newsletters, online magazine subscriptions, or promotional offers.  You don’t want to block these e-mails because they occasionally give you useful information, but most of the time they simply clog up your inbox and make it a pain to navigate your e-mail.  Unroll.me is a cool product that aims to solve the problem of inbox clutter.  The team at Unroll.me has developed a service that takes all of your promotional and newsletter e-mail subscriptions and combines them into one e-mail per day called “The Rollout”.  They organize and keep all of your promotional e-mails in one place, making it easy to scan for useful information.  This way, your e-mail subscriptions are not taking up inbox space or wasting your time. This could make e-mail a much more organized experience. Read more »

With the advent of MP3 players, music streaming sites and smartphones that contain entire music libraries in the palm of your hand, music has become an increasingly individual experience over the last decade.  Billy Chasen is a cool person in technology who wants to use his online service, Turntable.fm, to make music a social activity once more.  This may seem counterintuitive, as most online music services, such as personal Internet radio sites Pandora and Slacker Radio, focus on making music a personal experience.  Chasen wants to people to interact while listening to music.  That’s why Turntable.fm combines the concepts of chat rooms and Internet radio.  Users log into rooms designated by genre or mood and interact while through chat while music plays in the background.  Users, as oppose to algorithms, also choose the songs that play in each room.  People fill in specific “DJ spots” in each room that allow them to pick the upcoming songs for everyone to listen to and (hopefully) enjoy.  This allows groups of people to share their tastes and potentially discover new music through their friends.  If you have trouble connecting to the Turntable.fm service online, finding PC tech support is essential. Read more »