Computer Support Blog

Networking in any professional field is often awkward, time consuming, and generally not people’s favorite thing.  Even at professional conferences and other events, there is no way to know what other people attending are actually in the same specific field as you or who might be helpful to connect with for mutually beneficial reasons.  This situation means that most people waste time trying to start conversations just to find out who might be worth networking with at all.  Fortunately, there is a cool product available on the web and for mobile that can potentially take away this awkward aspect of professional networking.  Airmatch connects people who can help each other professionally before they go to a conference or event in order to save them time and ensure they get a chance to speak to each other.  The team at Airmatch has programmed its system to match up people attending the same event automatically who could be a networking match.  Once Airmatch connects two people, it allows them to schedule appointments with each other during the professional event.  Those who have limited experience with technology and may need help using the Airmatch system should make sure they have a tech support provider available to help them. Read more »

Working remotely or from home is becoming essential for many businesses.  With all the time many professionals have to spend on their jobs, some of it has to come while they’re not at the office in many situations.  Most remote work comes through desktop applications and remote control of office computers.  However, with the recent boost in the use of mobile devices for professional applications, there is a growing need to be able to use smartphone to access work-related content.  Cool person in technology Israel Lifshitz founded Nubo for exactly this reason.  Nubo is a mobile application that remotely connects professionals’ smartphones to the computers at their offices.  Lifshitz’s app essentially gives workers a remote connection to their work in their pocket or purse at all times. This connection makes completing necessary work functions while away from the office quick and easy.  In fact, given the portability of mobile devices, users can access important files, send e-mails, and set up meetings even while they’re out or traveling.  The remote function in Lifshitz’s software is similar to, but not exactly the same as, technology that remote computer repair companies use to access people’s PCs.  With this cool person’s mobile software, professionals may be able to access work easier than ever before, whether from home or on the road. Read more »

Few things are more disappointing than paying an expensive monthly fee for a gym membership and then spending your time waiting in line to use sweat-covered machines and dealing with immense amounts of background noise every time you decide to go.  GymFlow is a cool product available for mobile devices that aims to help people avoid these frustrating circumstances.  GymFlow is an app that users can download to their smartphone and it tracks the traffic levels at nearby gyms.  Users can view traffic updates in real time to see how many people are working out at a given time compared to the gym’s maximum capacity.  Based on this traffic, people can choose what times will be most convenient for them to visit and complete their own exercise routine.  Rather than base their traffic statistics on social media check-ins, the team at GymFlow has opted to work directly with Gym owners to obtain data directly from membership card swipes and scans.  This provides GymFlow users with a far more accurate idea of how crowded a particular gym is since many people don’t track when they go to work out with their social networking accounts.  Many gym-goers don’t even have accounts for social media in the first place!  Read more »

Mobile advertising has become an important aspect of marketing in this era, where it seems everyone spends most of their time on their smartphones.  Unfortunately, most mobile advertising is more intrusive then engaging.  Some mobile ads are reminiscent of Internet banner ads, taking up valuable real estate on a phone’s screen while someone uses an app.  These ads distract and annoy people more than anything else, but even worse are the ads that take up your entire screen for thirty second intervals, interrupting the use of an app completely for a period.  What’s even worse about these mobile ads is that when people click on them, they only bring them to the store page of the software they’re advertising.  There is no context or way of knowing how much a user may like the advertised application.  Cool person in technology Tim Cheng has developed technology that he hopes will make mobile advertising more engaging for users.  Cheng’s company Voxel sells cloud-based technology that turns ads into live demos as opposed to static banners.  With Cheng’s program, users can actually demo an app and try it within an advertisement.  This interactivity should encourage users to engage with ads rather than ignore them.  Users who have trouble with streaming on their phone should get smartphone tech support service. Read more »

There are several tech startups that aim to digitize the gift card industry, but most of them focus entirely on the consumer side of the equation.  These businesses focus heavily on convenience for those receiving the gift rather than the convenience of the giver.  Cool person in technology Leif Baradoy runs Kiind, a digital gift card startups that addresses this problem.  Kiind considers issues such as needing to issue gift cards in bulk conveniently, as well as the potential needless cost of unredeemed gift cards.  Baradoy’s company even has solutions that cater to businesses that use gift cards as a form of marketing.  Baradoy doesn’t believe that the gift card business should exclusively center on consumers’ use of the card.  His company aims to address every aspect of the gift card business rather than hyper-focus on one piece of it.  Read more »

Many of us have had our wallets filled passed capacity with a seemingly endless amount of customer loyalty and rewards cards from popular retailers.  Punchkeeper is a cool product that wants to make loyalty cards more convenient for both the companies that promote them and the customers that use them.  Punchkeeper uses a combination of mobile technology and QR code scanning so that businesses can easily set up a digital loyalty card system for their clients.  This service provides businesses with the tools to generate special QR codes that their customers can scan each time they use a service or buy a product.  Once customers scan a designated QR code with a mobile phone, the Punchkeeper mobile app recognizes the code and adds a “punch” to the appropriate digital loyalty card.  This solution prevents customers from having to fill their wallets with plastic cards that they almost never use.  Another advantage to turning loyalty cards digital is that retailers can avoid spending the resources to print thousands of cards or dealing with customers that lose or forget them when they come to shop.  Anyone who has issues downloading the Punchkeeper app or getting QR codes to scan properly can get help from a smartphone PC support company. Read more »

The video games industry has been experimenting with new business models over the last several years.  These models have included downloadable content to add to already released games as well as “freemium” models where a game is free but users can purchase items or upgrades within a game. However, these models are not foolproof and many game companies have had trouble optimizing their product to get the most out of their market.  Cool person in technology Dr. Dmitri Williams founded his startup NinjaMetrics to give game companies analytic tools that allow them to get the best return on investment for their social games. Read more »

A slew of startups have popped up over the past few years that offer technology-based solutions for large events and professional conferences.  BusyEvent, one such startup based out of St. Louis, is trying to set itself apart with a cool product that leverages mobile technology for event organizers.  While many other companies design individual apps for events, costing an event’s host significant amounts of time and money, BusyEvent offers a way for event organizers to create their own mobile apps.  BusyEvent produces, in their own words, an “app that builds apps” for event organizers and marketers.  BusyEvent claims that their mobile application allows their customers to create event-specific apps “in five minutes”.  Organizers can then personalize their event’s app with different styles, themes, layouts and of course, content.  Users can view and edit the apps they make with BusyEvent through the web, on Android or on iPhone.  Anyone who needs help navigating or working through BusyEvent’s features can get help from a mobile tech support provider. Read more »

Rewarding loyal customers for their continued business and even more importantly, turning regular customers into repeat customers are two essential aspects of the restaurant business.  Venga is a cool product that currently offers restaurants and cafes solutions for these problems through technological means.  Venga is a software suite for restaurant management that aims to engage customers, increase loyalty and give restaurants the tools to improve the experience of their patrons in different ways.  Read more »

Manually aggregating data of any kind is a time consuming and tedious process.  That’s why most marketing professionals aren’t fond of compiling monthly or quarterly analytics reports based on data collected from multiple sources (such as Google Analytics, Facebook, Twitter, etc.).  Using all of the raw data to find insights into a company’s marketing performance can make the job even more complicated and time consuming.  Measureful founder and CEO John Koenig is a cool person in technology who believes he has found a better way to handle the aggregation of analytical data.  Measureful automates the aggregation of your data and compiles it into a marketing report for you.  You simply connect all of your analytics accounts to Measureful’s platform and Koenig’s company collects the data for you.  With Koenig’s service, marketers could potentially save large amounts of time collecting raw data on their own.  If you have problem connecting your disparate analytics accounts to a single service, you will want online computer support to help you find a solution.  Read more »