Apple-Samsung Battle Rages, Asus Falls

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Tech Support Blog

RESCUECOM Releases 2018 Computer Reliability Report

Apple makes great computers, no question about it, but they are expensive. Another alternative are Samsung computers.

“The Samsung – Apple battle continues with Samsung coming in second to Apple but holding a higher rank than others due mostly to superior PCs like the sleek, elegant, and powerful ArtPC PULSE” says RESCUECOM’s David Milman. Read more »


RESCUECOM Releases Back to School 2015 Q2 Computer Reliability Report

photo rescuecom-computer-reliability-report.pngStill looking to buy a computer or a tablet for school or just to upgrade? You need to know the reliability of computers on the market.

RESCUECOM – which has repaired hundreds of thousands of computers, tablets and smartphones – is in a great position to give you advice on what level of reliability you can expect on different computers.  Stick to Apple and Samsung if you want the least problems based on RESCUECOM’s experience. Read more »


RESCUECOM Releases 2015 Q1 Computer Reliability Report

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The 2015 Q1 RESCUECOM Computer Reliability Report has arrived, showing longstanding contenders in reliability battling for the top spot along with a surprising comeback in one manufacturer’s reliability.

The Computer Reliability Report takes a manufacturer’s market share of computers and tablets in the U.S. and compares it against the number of tech support calls RESCUECOM receives for that manufacturer’s products to determine a reliability score. Read more »


RESCUECOM Releases 2015 Computer Reliability Report

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The computer and tablet reliability scores are in for the 2015 RESCUECOM Computer Reliability Report, bringing in some new names in the tablet market.

Most of the big names from previous reports have once again claimed a spot in the rankings for 2015, though several have notably risen or fallen in reliability score. Along with shifts in rankings among the report’s regulars, there are a couple of newcomers making a splash in the tablet world this year. Read more »


Apple and Samsung Are Leaders in Reliability This Holiday Season – RESCUECOM Computer Reliability Report 2014 Q3

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RESCUECOM’s 2014 Q3 Computer Reliability Report results are in, just in time to allow you to compare tech devices before buying on Black Friday or Cyber Monday. With all of the deals on technology this time of year, you want to make sure to get the best device you can for your money. Whether you are looking for a computer or a tablet, RESCUECOM’s Computer Reliability Report will give you all the information you need to make the right purchase. Even if you are looking to buy a device for someone else this holiday season, RESCUECOM’s convenient reliability grades will help you choose the perfect fit. Read more »


Samsung Regains the Number One Position in the 2014 Q1 Computer Reliability Report

RESCUECOM released the results of the computer reliability report for the first quarter of 2014 today.  The report revealed that Samsung has once again risen to the number one position in the reliability rankings.  In the previous reliability report, Amazon debuted in the number one ranking with an extraordinarily high reliability score.  While Amazon managed to maintain a strong score this quarter, the company could not keep the top spot in reliability.  Instead, perpetual top performer Samsung once again became the most reliable computer manufacturer on the market according to the study. Read more »


The Rescuecom Second Quarter 2012 Computer Reliability Report

The results are in for RESCUECOM’s Second Quarter 2012 Computer Reliability Report, which has Samsung taking the gold! Read more »


ASUS Takes On The iPad With The Transformer Pad Infinity!

Despite other tablet computers preceding and following it, the Apple iPad has virtually dominated the tablet computer market since Apple first released it. While Amazon has attempted to compete with its Kindle Fire, the name iPad is considered synonymous with tablet computer, much the way “iPod” and “MP3 player” are used (incorrectly) interchangeably. With so many tablet computers hitting the market in 2012, it is tough to guess which one might bite into the iPad’s market share the most. It was tough . . . until ASUS announced the Transformer Pad Infinity!

The ASUS Transformer Pad Infinity is built with the same consideration ASUS has for its high definition monitors. In addition to having exceptional durability, the ASUS Transformer Pad Infinity has a display that is at the cutting edge of the industry. With a 10.1” Super IPS+ display, everything looks incredible. With a native resolution of 1920 x 1200, the touchscreen display captures every fine detail from images and streaming videos. The 2.3 MP display on the ASUS Transformer Pad Infinity displays colors brightly and has wonderful black depth, even when you watch videos in sunlight!

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Jonney Shih Made ASUS Into A Formidable (And Successful) Company!

Some companies in the technology sector work very hard for years before their brand is successful enough to have name recognition outside the industry.  In 2010, two of every five personal computers that were sold used a mother board by computer manufacturer ASUS.  Even so, it was not for a few years later that ASUS began to market computers effectively enough to compete in the computer manufacturing market.  The transition from support company providing vital internal hardware to a recognizable brand of its own comes as the result of Jonney Shih’s hard work.

Jonney Shih is the Chief Executive Officer of ASUSTek Computer, Inc. (commonly known as ASUS).  Shih has been the Chairman and CEO of ASUS since 1993 and he has presided over the company’s longest period of sustained growth.  In fact, it is hard to imagine where ASUS would be if Jonney Shih were not guiding the company.  Virtually every major policy that has made ASUS a household name resulted from Shih’s influence and direction.

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Rescuecom Announces Its 2012 Computer Reliability Report

For Rescuecom’s dedicated Blog readers: An Exclusive first look at this year’s Computer Reliability Report! The results are in for RESCUECOM’s Annual 2012 Computer Reliability Report; Lenovo/IBM returns to dominance while Samsung grows significantly!

“Entering 2012, Lenovo/IBM’s rise in reliability will be an important boost for the company.  Although Apple’s market share has risen over the last 12 months, its reliability has declined. The comparatively smaller Toshiba and Samsung are illustrating interesting reliability trends worth watching over the coming year,” stated David Milman, CEO of RESCUECOM.  For 2012, Rescuecom now includes all manufacturers with a market share of at least above one percent in this report.

The Computer Reliability Report scores for 2012 are:

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