Computer Support Blog

Keeping track of your receipts and warranties can be a serious pain.  It’s all too easy to misplace a receipt or forget how long you’ve had a product.  John Jackovin, the CEO of Bawte, is a cool person in technology who wants to solve these problems with his mobile application.  In his company’s own words, Jackovin wants to “make owning things simple.”  His smartphone app, Bawte, allows you to “tag” products you buy on your smartphone.  Once you tag a product, Jackovin’s app gives you access to warranty information and instruction manuals for that product anytime you want.  This would save customers from worrying about the paper trail when they make purchases and potentially save them hassle later on if they need to find a manual or warranty information quickly.  Bawte makes information about your products accessible whenever you want on your smartphone.  It even keeps track of when a warranty expires for each product you purchase.  For example, you can check the status of the warranties on your computer products and know when you definitely need to go to a local computer repair company for help because your product’s warranty isn’t viable anymore.  Read more »

Campus safety is an important issue as crime rates continue to be a cause for concern for many universities.  Most people wouldn’t immediately think of mobile applications as a technological tool that could help students remain safe on campus.  However, Dr. Gary Margolis is a cool person in technology that has developed exactly that—a smartphone app that students can use to keep safe while they’re at school.  Margolis and his team have developed Campus Sentinel, which gives college students a number of resources and tools to help them remain safe on campus.  The app lists detailed crime statistics for over 4,400 schools to help students remain informed about what’s going on around them.  This will hopefully help them make safer decisions as they go about campus life.    Read more »

It’s hard to know exactly what’s in our food and what it might do to us.  Nutrition labels on most food products only give us pure statistics about things like fat, calories and sodium, which can be misleading without a full ingredient list.  Grocery shoppers who want to find the healthiest foods and avoid ingredients that may cause long-term harm to their health can’t depend solely on the information found in nutrition labels.  NxtNutrio is a cool product that gives shoppers the power to check a detailed ingredient list of every food they buy in a store.  It allows users to see exactly what’s in their food before they purchase and eat it.  NxtNutrio gives users the ability to make educated and healthy decisions about what they put in their body.  Read more »

Every great mobile application starts with an idea.  The effort and resources it takes to turn that idea into a working prototype that you can show to others costs serious amounts of time and money.  POP (Prototyping on Paper) is a cool product that makes the process of demonstrating your idea for a mobile application quicker and easier.  All you need for POP to turn your idea into a working prototype is a pen, paper, and a smartphone.  POP turns your sketches and drawn concepts for an app into prototypes that you can show others on a mobile phone.  You simply take a picture of your concept’s sketch with your smartphone’s camera, and, in POP’s own app, you can edit it to create a functional design with buttons and links to show off your concept to others.  POP is available on iPhone with an Android version in development.  If POP gives you technical issues, smartphone tech support can help you get the app working properly. Read more »

It’s one of the most common problems people have: lack of time.  Many of us have so many things to do in our lives that we forget the smaller tasks, even when they’re important.  Only the most affluent among us can hire personal assistants to take care of those smaller tasks and ensure they are completed.  However, Ted Roden is a cool person in technology that envisions a future where his service, FancyHands, allows everyone the benefit of a personal assistant.  FancyHands is an online service that Roden created where members can immediately request the completion of any task that doesn’t require a physical presence.  You can assign any scheduling, research, calls or other Internet and phone-based tasks that you need done to the FancyHands team.  Roden and his team use tech to make this process even easier with a mobile app that simply lets users speak their request into their phone.  Roden has created a system where anyone can free up their time with the help of a virtual personal assistant. Read more »

Social networking has made online communication easy, but privacy is a key issue with platforms like Twitter and Facebook.  While those services have their own private messaging applications, all it takes is a small mistake like clicking on the wrong button to broadcast a private message to all your friends, business partners, and family accidentally. Then you find yourself calling tech support for help deleting the message as you try to limit the damage. Social networking companies like Facebook design their services for mass communication, but there is a cool product that is available for social network-style private communication between only two people.  Avocado is a service available on Android devices, iOS devices, and the web that facilitates private communication between you and one other person.   This ensures the privacy of your messages and makes sure you’ll only ever send private messages and media to the intended recipient. Read more »

Mobile solutions for banking purposes have grown incredibly popular.  Nearly every major banking institution has a mobile app these days for users to manage their finances on the go.  The founders of GoBank have noticed these trends as well and have launched a bank with a new model focused entirely on mobile.  GoBank has no physical branches, but has instead designed a system to allow its customers to handle their banking entirely via mobile apps.  GoBank is hoping to save users time and money by preventing the need for them ever to drive to physical banks to make transactions.  In theory, if everything you need to bank is in a mobile app, you never have to leave home or work to manage your finances at all.  This cool product wants to take the partial mobile solutions offered by other banks and advance them towards a completely new model for banking. Users who need help using the GoBank app should seek mobile tech support when in trouble.  Read more »

Many of us have faced the struggle of trying to find a parking space in a crowded city.  Few things are more frustrating than reaching your destination but having to drive around for way too long to find a parking spot when you want to be out of your car already.  Fortunately, there is a cool product out there that can help make parking a less frustrating experience.  The ParkMe app is available for both iOS devices like the iPhone and the iPad as well as mobile Android devices.  It is an app that tracks parking availability in real time in major cities all across the country.  The app tracks both public parking spaces as well as private parking garages, giving you access to information on as many choices for parking as possible.  The app allows you to check availability in different parts of the city and allows you to choose your best options for parking accordingly.  If the version of Android on your mobile device gives you issues, you should talk to Android tech support for help. Read more »

There has long been an argument about the sound quality of digital music.  Many lament the loss of quality in digital music files due to compression.  However, David Wiener and his company Aphex are working towards eliminating the quality problem with digital music.  Wiener’s company Aphex is an audio company that makes professional audio and recording equipment for musicians.  However, they’ve recently expanded into the consumer digital music space as well. Wiener and his company have released their Audio Xciter App for Android and iOS.  This new app is not just another mobile music player.  It actually incorporates technology that Aphex has used in its professional products to increase the sound quality of all the digital files you play.  Unlike music players that simply play the compressed audio of a standard music file, Aphex’s app allows for high quality playback to improve consumers’ listening experience.  Wiener is a cool person in technology driving his company towards making high quality digital audio available to anyone with a smartphone.  If you need help installing the app or getting it to work, find smartphone tech support for help. Read more »

While there are a lot of funny pictures or moments that we like to share with our friends on social media, we don’t always want those pictures permanently archived on the Internet.  Evan Spiegel, the CEO of Snapchat, has created a mobile application that tries to resolve this conflict between the desire for long-term privacy and the need for social connection.  Snapchat is an app that lets users send pictures they take back and forth in real-time in a conversational manner, but also deletes those pictures forever after specified period of time.  Spiegel’s vision has resonated with consumers all over the world.  This is clear from the fact that Snapchat is consistently a top ten app in Apple’s App Store for the iPhone.  Spiegel has worked to create a space where people can share their day-to-day moments without the fear of long-term embarrassment.  Many users concerned with online privacy and Internet security have clearly been waiting for a service to provide that opportunity.  Spiegel is definitely a cool person in the tech industry who has capitalized on a simple but effective idea. Read more »