Computer Support Blog

With smartphone technology and mobile computing technology constantly changing, it can be exceptionally difficult for a communications business to remain competitive.  By the very nature of discovery, if your business is not the first to market with a product or technological advance, you end up following someone else.  In the tech sector there are few things worse than being a follower and in the mobile phone carrier industry, that is especially true.  So, when Sprint-Nextel and Verizon developed 4G networks for their customers, they left the other telecommunications companies in the dust.  That, however, was not enough to stop Neville Ray.

Neville Ray is the Chief Technology Officer of T-Mobile.  When Verizon Wireless implemented its 4G network, T-Mobile was caught flatfooted.  As the T-Mobile marketing department spun the news and the executives worked to retain smaller providers affiliated with T-Mobile, Neville Ray rolled up his sleeves and retasked the Research and Development Department of T-Mobile.  Ray’s plan was an ambitious one; T-Mobile would not simply play catch-up to the existing 4G network providers.  Instead, Neville Ray pledged to put T-Mobile on the cutting edge of 4G carries by leaping into the 4G market with the most advanced carrier protocols.  Later in 2012, Ray’s plan will come to fruition as T-Mobile upgrades its network to a HSPA+ 42 platform.

An honor’s graduate of London’s City University, Neville Ray began his career overseas.  Before leaving the UK, Neville Ray became a prominent member of both the Institution of Civil Engineers and the Institution of Electrical and Electronic Engineers.  In 1995, Ray joined Pacific Bell Mobile Services.  Given that his overseas career spanned telecommunications engineering work in Europe, Africa and Asia, Neville Ray’s experience qualified him for a powerful position at Pacific Bell Mobile.  Ray joined Pacific Bell Mobile Services as the company’s Vice President of Network Operations.

During the September 11, 2001 attacks, Neville Ray was T-Mobile’s Vice President of Network Engineering & Operations for the Northeast Region.  As cellphone networks collapsed under the usage demands placed upon them that day, Ray organized T-Mobile’s response to solidify the network.  His leadership enabled agencies like the New York Police Department and firefighters to communicate in the tumultuous times shortly after the attacks!  For his skill in dealing with the crisis, Neville Ray was promoted to Chief Technology Officer.

Now, T-Mobile is in the middle of a very different crisis.  But, with Neville Ray leading the engineering department, T-Mobile will soon be a 4G phenomenon!

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