Computer Support Blog

When you have multiple credit cards and bank accounts, keeping track of all your monthly purchases to ensure their legitimacy can be a time-consuming and harrowing feat.  This is especially true if you are already lacking for free time because of the many hours that your job and family require of you.  This can often cost you money thanks to grey charges—items and services charged to your credit card that you are unaware of but keep piling up because you fall behind on checking your bills.  Yaron Samid, the CEO of Billguard, is a cool person using technology to help consumers combat these grey charges and save money in the process.

Billguard is an iPhone app that keeps track of all your credit card bills at once.  This keeps all your billing data in one convenient place for review.  Arguably more important than that, Samid’s app flags transactions it believes to be grey charges for user review.  Samid is a cool person in technology who believes he can save people a lot of money and frustration by bringing their attention to unwanted charges and helping to make the management of monthly credit card bills easier.  If you have downloaded Billguard for your iPhone but need help getting it to work, iPhone support is the best option. Read more »

Every great mobile application starts with an idea.  The effort and resources it takes to turn that idea into a working prototype that you can show to others costs serious amounts of time and money.  POP (Prototyping on Paper) is a cool product that makes the process of demonstrating your idea for a mobile application quicker and easier.  All you need for POP to turn your idea into a working prototype is a pen, paper, and a smartphone.  POP turns your sketches and drawn concepts for an app into prototypes that you can show others on a mobile phone.  You simply take a picture of your concept’s sketch with your smartphone’s camera, and, in POP’s own app, you can edit it to create a functional design with buttons and links to show off your concept to others.  POP is available on iPhone with an Android version in development.  If POP gives you technical issues, smartphone tech support can help you get the app working properly. Read more »

It’s one of the most common problems people have: lack of time.  Many of us have so many things to do in our lives that we forget the smaller tasks, even when they’re important.  Only the most affluent among us can hire personal assistants to take care of those smaller tasks and ensure they are completed.  However, Ted Roden is a cool person in technology that envisions a future where his service, FancyHands, allows everyone the benefit of a personal assistant.  FancyHands is an online service that Roden created where members can immediately request the completion of any task that doesn’t require a physical presence.  You can assign any scheduling, research, calls or other Internet and phone-based tasks that you need done to the FancyHands team.  Roden and his team use tech to make this process even easier with a mobile app that simply lets users speak their request into their phone.  Roden has created a system where anyone can free up their time with the help of a virtual personal assistant. Read more »

Designers often need feedback for their work but want more than a limited pool of responses.  Dribbble CEO Rich Thornett is a cool person in technology that has created a social network made specifically for designers to showcase their work.  Dribbble allows designers to post the projects their working on and get feedback from other designers.  It also allows designers to put their portfolio online to increase their visibility in the design community.  Thornett works to keep Dribbble a space where designers can interact, give feedback and promote their own work within the community easily.  The Dribbble CEO doesn’t limit what types of designers can use the service, explicitly stating on the site that the social network is for “web designers, graphic designers, illustrators, icon artists, typographers, logo designers, and other creative types”.  Being open to so many forms of design works towards Thornett’s vision of an open community where ideas can cross breed even across design disciplines.  Non-technical designers that would like to post their work on Dribbble may want to find online computer support for help getting started.  Read more »

Bundled content with a pay-what-you-want pricing model has become a major Internet trend in the last few years.  While the team at HumbleBundle made bundling content and selling it to consumers for whatever price they want a popular, many other sites and companies have followed suit in recent years.  However, there are many content creators out there who would like to sell similar bundles as special promotions or fundraising events but do not have the resources to create a website and billing system for the purpose.  That’s where cool product Bundle Dragon comes in to help anyone sell their content under a pay-what-you-want model through their online bundle marketplace.  Bundle Dragon makes it easy for those who want to sell pick-your-own-price bundles by giving them easy tools to post their content and sell them online.  Now, those who want to increase their content’s visibility with a special promotion or raise money for a cause by selling bundled content have an easy solution for getting their sale up and running.  Content creators who want to use Bundle Dragon but need help setting up their storefront should contact tech support for assistance.  Read more »

Crowdfunding via websites like Indiegogo and Kickstarter has become an Internet phenomenon.  These platforms have given life to many creative projects and new products that may have otherwise never seen the light of day.  However, new businesses and organizations are not the only ones who can benefit from the crowdfunding concept.  The team at Smallknot has created a crowdfunding platform aimed specifically at supporting established local businesses.  Smallknot takes the crowdfunding model and applies it to already successful businesses that want to expand by letting people “invest” in their favorite local mom-and-pop businesses.  Smallknot is a cool product on the Internet that lets you support your favorite established businesses in ways beyond just being customer. If you have trouble providing an online payment to support a business through Smallknot, get computer support to find the root of the technical difficulty. Read more »

Crisis support and counseling can save lives. However, not everyone has support for when they are in a difficult life situation and need advice.  Someone might not be comfortable speaking to someone else about their issues without anonymity.  Heidi Allstop, a cool person in technology, has found a way for people who need help and life advice to get support online confidentially through her website SpillNow.com.  Allstop is the CEO of Spill, the company that runs SpillNow.com, and she has built the site in hopes that those who need help can find an easy way to access life advice and support from others even if they are uncomfortable giving up their identity.  Users “spill their guts” as the site refers to it, posting descriptions of their situation and then asking advice of the larger community.  Others can respond, also anonymously, giving them advice on what to do or even just emotional support based on their situation.  Allstop has made sure the site has guidelines regarding users’ responses to avoid intentionally rude or offensive posts.  Find computer support if you want to try the website but run into trouble posting or replying. Read more »

Video editing is a tasking process for many computers.  For a reasonably smooth experience editing videos, you must have a somewhat powerful PC. Furthermore, if you want to do serious editing, professional software can cost hundreds of dollars.  Vidmaker attempts to solve these problems by giving you a video editing option performed in the cloud.  This cool product provides web tools that you can access from any Internet-connected device, allowing you to upload your videos and edit them right in your browser.  When finished editing a project, users can post videos on social networks, e-mail them, or save them on cloud storage services like Dropbox.  Vidmaker gives you powerful video editing tools that you can access through the web, so you can edit your videos even on an underpowered device.  Those who have trouble accessing or using Vidmaker should contact computer support when they need help. Read more »

Employee training is a costly, time-consuming process for most businesses.  Large meetings and in-person training courses take large amounts of time and effort to institute, which severely takes away from your overall productivity.  Fortunately, cool person in technology Donna Wells is working to fix these problems as the CEO of Mindflash.  Mindflash is a company that develops web-based tools to help companies create online and cloud solutions for employee training.  Wells wants to make online training courses an accessible option for most businesses and furthermore, aims to make the process of developing online courses easy for employers.  Mindflash gives employers an online platform where they can quickly create and organize several online courses and quizzes for new employees.    Mindflash allows users to upload their own PowerPoint presentations, Word documents, and PDF files in order to create web courses for their employees quickly.  Employees can then access these courses online whenever and wherever they want.  This potentially eliminates the need for in-person training courses and could help businesses put employees through the training process faster.   If your business needs help using online tools such as the ones Mindflash provides, business IT support probably has the best answers for you. Read more »

Social networking has made online communication easy, but privacy is a key issue with platforms like Twitter and Facebook.  While those services have their own private messaging applications, all it takes is a small mistake like clicking on the wrong button to broadcast a private message to all your friends, business partners, and family accidentally. Then you find yourself calling tech support for help deleting the message as you try to limit the damage. Social networking companies like Facebook design their services for mass communication, but there is a cool product that is available for social network-style private communication between only two people.  Avocado is a service available on Android devices, iOS devices, and the web that facilitates private communication between you and one other person.   This ensures the privacy of your messages and makes sure you’ll only ever send private messages and media to the intended recipient. Read more »