Computer Support Blog

The QWERTY keyboard layout debuted on the typewriter in 1873 and has been the standard for typing since that time.  This wide adoption was mostly due to the popularity of the Remington model of typewriter that used the design.  Due to the popularity of the QWERTY layout, personal computers also adopted it early on in the development of the technology.  Most have never questioned it due to the similarities between word processing on a computer and typing on a typewriter.  However, once the QWERTY keyboard became a standard for touch screen mobile devices, some disadvantages became apparent.  The confusing layout lost the advantages it had on tactile systems when transferred to the confined space on a mobile phone screen.  Since most users were only using their thumbs or a few fingers to type, the QWERTY keyboard was no longer optimal.  That’s why cool product Dextr wants to challenge the QWERTY keyboard standard on mobile devices and replace it with an alphabetical layout. Anyone who wants to try Dextr’s new style of mobile keyboard but has trouble setting it up on their phone can ask a mobile tech support professional to help them install this cool product. Read more »

Many people have stories about finding a piece of clothing ridiculously cheap at a thrift shop or secondhand store.  Who doesn’t enjoy getting quality items for heavy discounts?  People also enjoy secondhand shops for the feeling of hunting for an item.  By searching more diligently through a large amount of secondhand material, people feel more accomplished when they find an item they actually like.  Still, not everyone has a thrift shop or secondhand clothing store nearby.

Cool person in technology Noah Ready-Campbell wants to take the thrift shop experience and transport it to an online space.  Ready-Campbell’s startup Twice is a web-only secondhand clothes shop that buys used clothing and resells it.  This cool person has made it possible for anyone to experience the thrill of hunting for and finding the perfect secondhand item for a much lower price than retail.  Ready-Campbell is aiming his site at those who love to shop, since the experience is unique and distinguishable from retail or big brand clothing stores.  Anyone who has problems shopping online should consult with an online computer support service before using Twice. Read more »

People want their greeting cards to stand out.  That’s why so many people spend so much time on their Christmas cards, wedding invitations, and even birthday cards.  Stikr.it is a cool product from a new startup that wants to help people make their greetings cards even more memorable.  With Stikr.it, people can enhance their cards or any other physical written message with digital images through the company’s Stikr.it codes.  Stkr.it codes are obtainable through the company’s website.  Each Stikr.it code comes in two forms: a ten-digit number and a QR code for mobile phones.  Both the alphanumerical code and the QR code link to the same content once a customer has produced them via the website.  Customers must purchase each Stikr.it code separately, but once they own a code, they can edit it as they wish.  That means if someone wants to reuse a Stikr.it code and change the content connected to it, that person has the ability to do so through the Stikr.it site.  Anyone who has trouble generating Stikr.it codes on the product’s website should seek help from a home tech support specialist. Read more »

New aspects of education turn digital every other day it seems.  Test taking, grading, essays, and even college courses in their entirety have all taken advantage of digital advances in the last decade.  However, there is one small administrative detail that has shockingly remained exclusively paper-based through all that time: transcripts.  High school and college transcripts remain paper-based, which is highly inconvenient to both students and administrators.  It increases both the effort and time necessary to both order and process transcripts, as well as sending them between institutions when a student is graduating high school or transferring colleges.  Read more »

Small business owners who don’t have the technical knowledge or the right connections can have a lot of trouble setting up an online store for web-based clientele.  Cool product Volusion provides a complete e-commerce solution for businesses covering every aspect of the process.  Volusion distinguishes itself from its competitors by including every aspect of e-commerce for small business rather than focus on one particular point of it.  Other services provide help with an online POS system, social media marketing, or order processing.  However, these services usually come from separate companies, making the process less convenient and fractured for already-stressed business owners.  Volusion differentiates itself by offering solutions for all of these things in one complete package.  The company wants to be a one-stop solution of sorts and give small businesses one experience for all of their e-commerce dealings.  In theory, this sort of all-in-one solution could reduce the need for business IT support services.  However, in practice, that may not be the case, as people may need tech support to help them learn the ropes of Volusion’s software. Read more »

Food delivery over the Internet is not a new phenomenon.  People have been placing online orders at some restaurants from as early as the 1990’s.  However, ordering food has never been a uniform experience and differences between online ordering systems can confuse or upset customers.  It’s more than likely that people have called phone computer support for help when trying to figure out a food delivery website that they do not have experience with in any way.  Cool person in technology Niklas Ostberg wants to help fix this problem with his website Delivery Hero.  Read more »

Since streaming media and cloud services like cloud computer support have finally reached a level where they are easy to scale, more and more service businesses are using subscription models.  Subscription models allow these companies to provide ongoing services that make it easier for many people to afford.  Many people who otherwise would not be able to purchase certain forms of entertainment or other kinds of services have the chance when a cheaper monthly price becomes standard.  However, many small businesses and startups who want to use a subscription model do not have the proper resources or infrastructure to institute a large automated billing system.  That’s where Krish Subramanian steps in to provide help with his company ChargeBee. Read more »

Most companies and individuals running servers for hosting purposes use air cooling systems to keep their servers’ temperature.  Overheating is a major problem and can lead to needing onsite computer repair services that are very costly.  Iceotope is a cool product that provides an alternative in inefficient air cooling systems for customers’ servers.  This cool product uses liquid cooling technology to cool servers so that it can maintain server systems more effectively.  With liquid cooling systems, servers are less likely to malfunction due to overheating.  It also takes less effort to maintain optimal temperatures in server rooms with Iceotope powering the cooling system for a server.  With Iceotope on the market, it’s hopeful that it will be easier to keep server temperatures under a reasonable amount of control. Read more »

Infographics have become a very popular medium on social media and on Internet news sites.   Juxtaposing striking images and informative text has proven to be an engaging and effective way of informing the public or promoting an advertising campaign.  However, it takes a lot of skill and research to be able to pump out a quality infographics, and not everyone who needs them has the time to create them.  That’s why cool product Visually exists on the web.  Visually acts as an online marketplace where anyone can commission visual content for an advertising push, awareness campaign, or any other purpose.  Visually has a network of content creation professionals that the site taps into whenever it receives a request for a new piece of visual content.  Visually charges a flat rate for individuals and businesses that use its marketplace.  This pricing plan is in place to avoid disagreements or price fluctuations or changing process as can sometimes happen with design projects.  Visually wants buyers’ experiences to be consistent.  Any interested users who have trouble operating or accessing the Visually website should seek help from an online computer support provider. Read more »

For many years, independent business owners had to spend time learning how to use design tools such as Photoshop if they wanted to create their own business card or letterhead.  With modern mobile technology however, cool people like Ellen Johnston have made it much easier to create a design for a small business that is truly someone’s own.  Johnston founded a company called Makr that creates an iPad app, which provides small business owners with a simple design suite that lets them customize their own paper materials such as business cards, labels, letterhead or anything else.  Johnston works to ensure that the Makr design tools on the iPad app strike a good balance between being simple to use and capable of total customization.  She wants independent crafters and business owners to have no problem creating designs they can claim for themselves regardless of technical knowledge needed for programs like Photoshop.  According to Johnston, no one should ever have to call iPad tech support just to navigate the Makr app and start designing. Read more »