Computer Support Blog

Family life is constantly busy, especially with multiple children.  Work, school, extracurricular activities, and family functions all fill up people’s schedules very quickly.  The frenetic nature of family life can often lead to important things ending up neglected.  Probably the most important thing that people gloss over or forget about is healthcare needs.  Both adults and children often miss yearly physical exams, and kids sometimes even miss vaccinations and important tests.  There is a cool product out that can help avoid these oversights and make sure that keeping up with family healthcare is never an issue.  That cool product is Allayo, an iPhone application that acts as a “virtual assistant” to help people plan out their healthcare ahead of time and fit it into their schedules.  The product’s goal is to prevent parents from forgetting to keep track of important aspects of their family’s healthcare.  If any person has difficulty downloading the app on their Apple product, Apple tech support can always help provide a solution. Read more »

Retail chains with franchised stores often struggle to keep a consistent experience across all of their locations.  While a store in one city may have excellent staff who keep up with many issues, another may have rude staff or have problems with tracking inventory.  Corporations spend millions of dollars each year at trying to get all of their different stores to give customers as similar experiences as possible.  Still, it’s impossible for companies to fix problems when they are unaware of them.  Cool person in technology Bob Bahramipour wants to make sure that retail chains never miss issues in their retail stores again with his company GigWalk.  Read more »

Men notoriously dislike shopping for clothing. Then along came the Hointer Beta Store, adding robots to the equation to make the experience as fast and simple as ordering a cup of coffee! Yes—you heard right—robots! Read more »

Using crowdsourcing to answer questions has been a staple of the web for a very long time. Just look at the prevalence of crowdsourced encyclopedia Wikipedia over the years.  Other companies have recently turned the crowdsourcing model to professional services as well.  Sites like 99Designs have made the model applicable to freelance graphic design work and become very successful.  Now, a cool person in technology named Josef Dunne has founded a company named BabelVerse that takes the crowdsourcing model and applies it to another service—professional translations.  Read more »

Not every business has the means to make an official website for online appointment booking.  Many small businesses focused around a specific community, such as small doctor’s offices, dentists, recreation centers, martial arts dojos, and hair salons, don’t find it economical to invest in a website when they have all the clientele they can handle come to them locally.  Still, with the growing emphasis on Internet-connected mobile devices and people more dependent on their technology than ever before, a web presence is becoming necessary even for these smaller establishments.  Enter Latiss, a cool product that gives community businesses a place on the web and the ability for customers to book online appointments.  Rather than create an expensive website when a company doesn’t have the extra cash or time, businesses using Latiss can still give customers the convenience of booking appointments and checking information online with little extra investment or risk.  Even business owners that truly have no experience with computers can use Latiss with only a little help from a PC tech support service.  Read more »

While universities are centers of education, they are also a business in many ways.  Reputation and student enrollment are major pieces of the puzzle when keeping a college successful.  However, both of those things drop when a college is unable to retain students from year to year.  Whether young people are dropping out of school completely or transferring to other colleges, it always hurts a school significantly.   Fewer students coming back means lower enrollment and therefore lower tuition.  Low retention rates also hurt a college’s reputation and make it more difficult to recruit new freshmen the following year.  Read more »

When someone buys or rents a home, one of the most personal and gratifying aspects of the process is designing the interior of the house or apartment.  Everyone imagines things in their own personal style and wants to make their home their own.  Of course, interior design is not always practical or easy, which is why professionals exist to help people when deciding how their home should look.  However, hiring an interior designer for personal purposes is prohibitively expensive for most people.  Read more »

Ticketing through major outlets like Ticketmaster is mostly a bland and uniform experience.  Corporate ticketing sites limit the extent of individual branding to a single logo or a banner.  This makes it difficult to sell a performer or venue with a unique brand or identity, which is exactly what any newer artists or venues want to do in order to compete with larger or more prominent competition.  Cool person in technology Scot Richardson offers both venues and performers of all types the ability to build brand identity into their ticketing system with his company CrowdTorch.  Read more »

Accounting is one of the least engaging aspects of running a business, but without good accounting, any company will fall apart.  Computer technology has been a key tool of accounting for a long time, and now with cloud computing taking over the business world, a cool product that marries accounting with the cloud is helping people run their businesses.  Cloud-based services have exploded on the tech startup scene due to their appeal to consumers.  Cloud computer support services are easier to reach.  Cloud-based software is more convenient since it’s accessible from everywhere.  Cloud storage is beneficial since it doesn’t depend on a piece of hardware that needs multiple backups.  So, in theory, why wouldn’t cloud accounting also be a more convenient, easier solution for many small businesses keeping track of their finances?  The folks at Intacct believe that accounting software based in the cloud is part of the answer for small business and that is why they offer this cool product. Read more »

Having to live far away from loved ones at any given time, whether it’s someone’s parents, siblings, or significant other, can be very hard to handle on a personal level.  The Internet has made the struggle much easier to cope with thanks to all the communication tools it provides.  Video calls, instant messages, and social networks all provide communication with loved ones when they are far away.  However, one of the original forms of Internet communication remains one of the most popular for long-distance communication—email.  Now, a cool person in technology wants to turn all the email conversations people have with their loved ones into meaningful mementos. Read more »