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Tech Support Blog

Tech Support Blog

Radiojar Lets People Create Internet Radio Stations Easily

While the Internet has made it possible to create new radio stations outside of the traditional radio industry, doing so is not usually a simple or easy process.  Stations still need to have constant audio content, whether it’s talk radio or music. Scheduling and recording that audio content still takes up an immense amount of time and effort.  Cool product Radiojar helps people create and manage Internet radio stations with far less difficulty and hassle.  Whereas Internet disc jockeys would otherwise have to spend lots of money on professional software in order to manage their station, Radiojar allows people to do so through their cloud technology.  Read more »



Greg Lou Created RaceVine to Help Runners Decide What Races to Attempt

There are thousands of different races that amateur athletes train for all over the world.  While famous marathons get a fair amount of press, there are also many 10K races, Ironman races, triathlons, and even half-marathons for runners and other athletes to experience.  Many of these races are unique as well, given the varied terrain they take place on as well as the different organizations and companies who run the events and determine the overall experience for athletes.  However, some of these races are better run than others and cool person in technology Greg Lou wants to help runners find the best races for them.  Read more »



Kitchin Helps People Find New Recipes Based on Their Grocery Shopping

Over time, many people’s grocery shopping become repetitive, and they end up eating the same meals over and over again.  Some may want to expand their palettes but due to budgetary issues or a lack of ideas for new recipes, they remain stuck in the same pattern.  Cool product Kitchin wants to help these people find ways to change up their usual meals without forcing them to change their shopping habits.  Kitchin uses the groceries a person buys to search the web and find new and unique recipes that someone can use with those ingredients.  Users download the Kitchin app, take pictures of their grocery receipts with their smartphones and receive recipe suggestions directly through their phone.  Kitchin uses image recognition technology to recognize what food items are on someone’s receipt.  Kitchin then crosschecks those ingredients against a large database of potential recipes to find new possibilities for the app’s users.  Of course, any users who experience trouble using their mobile cameras should find a smartphone computer repair service before trying the Kitchin app. Read more »



Raji Bedi Created doingtonight to for People to Communicate Their Nightly Plans

Making plans spontaneously is difficult.  Even with the advent of social media like Twitter and Facebook, trying to get hold of friends on short notice isn’t easy.  People aren’t always online and often don’t check social networks until it’s too late to take advantage of a spontaneous plan.  Cool person in technology Raji Bedi created doingtonight, a mobile social network, so that people have a specific place to go to when they want to make last minute plans.  On doingtonight, users post their potential plans for the evening and can tag specific friends and locations in their posts.  Those friends receive notifications about each proposed plan and can either call the original poster or simply show up if they are free that night.  By creating a social network exclusively for these occasions, Bedi is making it easier and less awkward to use social media for spontaneous outings and get-togethers.  Currently, doingtonight is available on iPhone.  Users who have issues installing it from the App Store can contact Apple tech support for help. Read more »



Marcelo Loureiro Created SpinLister to Help Facilitate Bike Rentals

Cycling is becoming a very popular form of transportation for many people, especially those who live in urban areas like New York or Chicago.  Environmental concerns, intense amounts of traffic, and parking issues have led many people to avoid using cars in major cities.  Cycling also doubles as a way to stay in shape, making it appealing to many young urban professionals.  Cool person in technology Marcelo Loureiro has seen how popular biking has become and has founded SpinLister in response to this trend.  SpinLister allows people to rent bicycles online to one another for one-time or prolonged use.  Loureiro wants to make it easy for people to find bicycles while their own is in a repair shop or if they need a ride for a particular situation.  His online platform connects people with extra bicycles for rent with those who need them through the web.  Loureiro’s site can also potentially be useful for anyone considering switching to cycling as a main form of transport, but unsure about taking the final step and purchasing a bike. Users could try out a bike using SpinLister to make a final decision. Anyone who has problems accessing Loureiro’s website to either rent bikes or list their own rides should get help from network serviceRead more »



Oovoo Wants to Give People Better Options for Video Chat

It’s becoming more and more difficult to separate yourself from the pack with a video chatting product when Microsoft’s Skype, Google’s Hangouts, and Apple’s FaceTime provide stiff competition.  However, cool product Oovoo is giving users plenty of extra features that distinguish it from the rest of the pack.  Unlike the competition from major corporations, Oovoo offers customers not just chatting but also video recording and uploading tools.  Any users who want to record video podcasts or post video blogs on social media sites don’t have to use any outside programs when making calls on Oovoo.  People can record video calls directly through Oovoo saving them time and effort.  Given the rise of independent video blogs and media on the web, Oovoo is likely appealing to video bloggers and content creators due to this feature.  This cool product even lets users upload directly to YouTube through the software without even having to open a web browser.  People will have to link their YouTube accounts to Oovoo to take advantage of this feature.  Anyone who has difficulty linking their video account to Oovoo will need to find an online computer support service to help them. Read more »



Chris Muscarella Founded Kitchensurfing to Get Pro Chefs into People’s Homes

Making meals for a large number of people is never easy or even viable for people without strong cooking skills.  Still, using catering services or take-out orders to feed guests at one’s home often seems impersonal and uninteresting.  Cool person Chris Muscarella founded his startup Kitchensurfing to provide people with a third option: bring a professional chef into your home to cook for you and your guests.  Kitchensurfing users can book professional chefs for one-night occasions where they will cook a dinner for your gathering using your kitchen.  Essentially, Muscarella lets people turn their houses into ad hoc restaurants for an evening by letting people hire chefs for their home the same way they would for a larger event at a fancier venue.  Chefs purchase all the food ahead of time when a user books their services and the grocery costs become part of the overall price to the customer.  Users can search for different chefs on Kitchensurfing by filtering for availability, cuisine type, and price range.  Once a user selects the chef they want, Muscarella’s website puts them in direct contact with that chef to work out the details.  Anyone who experiences problems with the website while trying to find a chef should contact tech support for help. Read more »



Cilantro Simplifies Web Presences for Restaurants

Many restaurants invest in large complicated websites, but many owners don’t realize that the time and money spent on these sites doesn’t always translate into value for their business.  For one, many of the complicated websites that restaurants make aren’t mobile ready, leading to problems for customers who access the site on their smartphones or tablets.  Another issue is that many establishments don’t realize that the vast majority of customers only visit their websites for a few key pieces of information. Simplicity is often more useful in a site’s design than complexity that inconveniences users.  Cool product in technology Cilantro aims to help restaurants by providing them a more effective web presence using one-page sites.  Cilantro lets companies design a simple site that provides all the necessary information for their potential customers, such as location, menu and hours, without the extra clutter that creates inconvenience for users.  Cilantro makes sure that all the designs that restaurants can create with their service will work well on tablets and smartphones as well.  Companies that experience trouble with their Cilantro sites on mobile devices should seek a mobile IT support specialist. Read more »



Bardowl Wants to be the Spotify of Audiobooks

Subscription services seem to be becoming the new norm for entertainment.  Netflix has changed the television world with their streaming service model and Spotify has made a huge impact applying the same concepts to music.  Now, there is a cool product that wants to shift this model to yet another area.  Bardowl provides users unlimited access to streaming audiobooks using a month-to-month subscription model.  The company focuses entirely on a mobile-based subscription for the time being, providing the app on iPhones, iPads, and iPods to start.  A mobile-first approach is likely the right one given the immense growth of the mobile market over the last several years, especially in the area of entertainment.  People already frequently download audiobooks from Amazon and Apple for use on their mobile devices, so believing they would use primarily use a mobile subscription service to listen to them is not much of a stretch.  Users who experience any trouble listening to books through the Bardowl app should seek out a mobile tech support company for assistance with the issue. Read more »



Beerdog Founder Kevin Bradshaw Helps the Craft Beer Industry with Mobile Tech

Craft breweries depend heavily on word of mouth for most of their business.  Unlike major corporate beer brands, people can only find specific craft beers in a limited numbers of bars, restaurants and retail stores.  Small breweries also do not have the proper resources to put large amounts of money into national advertising campaigns.  Enthusiasts telling others about specific brews and smaller companies is what keeps many of the regional craft beer companies alive.  Cool person in technology Kevin Bradshaw wants to help craft breweries extend their marketing reach and make it easier for craft beer fans to find particular beers they enjoy or discover new ones to try.  Bradshaw’s company Beerdog produces an iPhone application that that has customers take pictures of the beer they are buying. Bradshaw’s app the automatically recognizes the beer’s brand and tags the brand with its location using the smartphone’s GPS.  Users can search for particular brands in their area and see where others have found craft beers they enjoy in nearby bars, restaurants, and stores.  Craft beer fans simply load up the app to see what locations have the brews they want instead of having to ask around awkwardly.  Users who want to download the app should find iPhone IT support if they have trouble.  Read more »



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© 1997-2024 RESCUECOM Corporation
Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending