Computer Support Blog

Recently, RESCUECOM posted an article on this blog about new startup Review Trackers, which helps small businesses keep track of their online reviews and analyze them to adjust their strategies.  Since we posted our first article, RESCUECOM has had the chance to try out the Review Trackers software for ourselves and speak to the company’s founder, Chris Campbell, to gain further insight into the company’s product and history. Read more »

While going to the movie theater is a favorite pastime of couples and families looking for a night of fun, the price of doing so has driven many people away from movie theaters in recent years.  In many areas, going to see a movie while also purchasing popcorn and drinks can cost upwards of sixty dollars for a family of four.  The cinema is no longer an economical form of entertainment for many people.  The lack of attendance doesn’t help movie theaters stay in business either.  Cool product Dealflicks has a solution that can benefit all involved parties.  This cool product acts as a way for customers to get discounts on movies while also helping theaters fill seats that would otherwise remain empty.  Read more »

Learning music as a hobby can be a difficult task.  Mastering an instrument and learning new musical pieces takes a lot of time.  Many people have busy schedules and find that taking the time to practice their instruments is difficult unless they have constant access to new material and easy ways to learn it.  Cool product in technology Chromatik is an iPad and iPhone app that aims to help hobbyist musicians learn new songs daily.  Chromatik sends users a new piece of digital sheet music every day.  The app also provides several helpful learning tools to help people learn and play the music they receive.  Not only can amateur musicians easily read high quality sheet music off their mobile devices with Chromatik, but they can also use the built-in metronome and reference tracks that Chromatik provides to learn the music accurately and quickly. Read more »

USB, or Universal Serial Bus, is one of the most common connectors users encounter when working with computer technology. People use USB cables to charge their devices, transfer data and connect accessories.  However, there is often confusion over the different types of USB ports that different devices use.  This situation can cause confusion in the space of mobile technology especially, where many consumers are still unaware of what “Micro-USB” and “Mini-USB” ports are and the differences between them.  Read more »

For decades, the hard disk drive has been the key aspect of a computer that keeps users’ information and data saved for later access. Without a hard drive to store someone’s files and operating system, a computer cannot function.  Unfortunately, all sorts of technical issues have plagued hard drives over the years.  While people can store more information on their computers and access it faster than ever before, hard drives still fail due to mechanical issues.  Even if a data recovery service can retrieve a user’s files once a hard drive has malfunctioned, the part itself is commonly broken and unusable afterwards.  Fortunately, a new technology can replace the standard hard drive and significantly reduce the occurrence of these issues for many users.  That technology is the solid state drive, or SSD for short.  Read more »

Google Glass is one of the most hyped new pieces of consumer technology to debut over the last several years.  Many people have spoken about it being revolutionary, while others have already written it off as a fad.  However, there are still millions of people who don’t quite understand the exact nature of Google’s new tech device.  Google Glass is a mobile computer that people use while wearing it on their face like a pair of glasses. The device projects images onto the backside of the glasses so whatever apps, videos, or websites a person is viewing appear directly in front of their eyes.  People use a combination of their voice, eyes and a small touchpad on the side of the glasses in order to control the device.  Any users who have trouble handling these controls can get help from a Google Glass support provider. Read more »

While keeping up with every new product in the technology world is nearly impossible, it’s now becoming nearly as difficult to keep up with new product categories as well.  As mobile technology has expanded over the last decade, people no longer have to confine themselves to computing on their laptop and desktop computers.  The vast majority people now use their smartphones or their thin, notebook-sized tablets exclusively for tasks once only associated with traditional computers.  However, these innovations seem to be only the beginning, as another new type of mobile device has entered the technology world: the Smartwatch.  Read more »

One of the biggest problems with young people growing up and taking on more responsibility is that many of them do not know how to properly keep track of and manage their financial situation.  While some high schools teach basic personal finance to their students, many don’t and countless young people enter the world without the skills and mindset to handle their money responsibly.  Cool product in technology Osper wants to use a mobile app to help children and teenagers learn about personal financial responsibility.  Osper gives people between the ages of eight and eighteen access to a special pre-paid debit card with a specific allowance.  That debit card connects with the Osper mobile app, which is available on both iOS and Android.  Kids can use the app to check their balance and their purchase history.  With Osper on their phones or other mobile devices, these children and teenagers can learn how to keep track of their spending habits and adjust them appropriately to their situations.  Any families that have issues while trying to download this cool product may want to find out if they need mobile PC repair for their devices’ wireless receivers. Read more »

Finding time to study can occasionally be a serious problem for busy young people.  Students in elementary school and high school often do a lot of time-consuming extracurricular activities and finding significant time to keep up with their studies can be difficult.  One solution to this problem is the use of flashcards for quick studying when waiting somewhere or riding in a car or on public transit.  Many students carry flashcards that they create for their course material around in their bags and pull them out whenever they have a few free minutes.  Cool person in technology Becky Splitt wants to use technology to take this method even further.  With Splitt’s company StudyBlue, students create digital flash cards that they can access on their mobile devices at any time.  StudyBlue stores all digital flash cards in the cloud so students don’t have to worry about carrying around packs of index cards for different classes.  They can simply open their tablet or phone and start studying when on the go.  Splitt wants to give students the digital tools to find convenient ways to study no matter how busy they are during the week.  Any student struggling to access StudyBlue on their device might need tablet computer support or smartphone tech support. Read more »

Finding available public parking is extremely time consuming, especially in larger cities.  Many people know what it’s like to account for extra time when traveling due to uncertainty about if and when they will be able to find a parking space.  Public parking is very limited and demand is usually very high.  Cool product in technology Parko wants to be the solution to finding vacant parking spaces fast and simply.  Parko uses large amounts of crowdsourced data in order to track where there will be available parking spaces at any given time of day.  This cool product will direct people to where they have the best chance of finding an open space when driving into a city.  Parko generates a color-coded parking availability map to guide users to areas where parking is most likely available at any given time.  People don’t have to waste time driving around endlessly in circles when they can use Parko to determine the best place to look for parking when they need it.  Parko is available as a mobile app to users on iOS devices and anyone who has trouble downloading the app may need Apple tech support for his or her device. Read more »