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Tech Support Blog

Tech Support Blog

MeetBall Helps People Find Each Other in Crowds

photo meetballWhether someone is at a concert, football game or any other large event, it is always very easy to lose the other people in his or her group.  Trying to navigate through big crowds makes it hard to keep up with each other and groups become separated very easily at these large events.  It’s even worse if people are traveling separately and need to meet up once at the venue.  Calling and texting each other can only be so helpful, especially if it’s somewhere that neither party has been to before that day.  Cool product in technology MeetBall has a solution that can make it easier for people to find each other and avoid getting lost among the masses.  MeetBall uses the GPS technology in people’s smartphones to send out their exact location to friends or family members that are trying to find them.  For example, if someone is waiting for his or her friends outside the stadium at a baseball game, that person can send his or her exact location to them using this cool product.  The other parties will receive a notification with a pin on the MeetBall user’s exact location so they can then simply walk to that specific spot.  Any users who have trouble with the GPS on their smartphones when using MeetBall may want to contact a tech support company to look at the problem. Read more »



Updater Makes Changing Addresses and Accounts Easy for Movers

 photo updaterMoving is a stressful enough experience in and of itself.  Having to change one’s address for every online account and service only makes things worse.  Altering every account a person has to fit his or her new address—not to mention switching service providers for things like electricity and Internet—takes up time that people would really rather not waste when trying to adjust mentally and emotionally to a brand new location.  Cool product in technology Updater has set out to fix this problem for people moving to new regions.  Updater streamlines the process of fixing the address on all of a person’s service accounts into one platform.  People can use Updater to change their address with the postal service, update their online profiles and accounts with that new address and even connect to home utility and service providers in their new area.  Updater even provides resources to help users update their voter registrations, driver’s licenses and vehicle registrations.  People can use this cool product simply by going online and visiting the website.  If someone has trouble going through the updating process on the site, it is possible that tech support will be necessary for the computers and mobile devices they are using.   Read more »



RelayTV Wants to Provide the Ultimate Social TV Experience

 photo relaytvWatching TV can be either very isolating or extremely social depending on how people approach it.  Watching TV alone at home can make people feel cut off from the real world while watching with friends is often an engaging shared experience.  Cool product in technology RelayTV wants to give viewers the opportunity to make television social whether they have company to watch with them or not.  With RelayTV, users get the experience of a social network combined with the viewing experience of television.  The cool product adds interactive features such as ways to message friends and follow what they are watching at any given time.  Users can chat with their friends through their television while watching a popular episode of a television show or discuss the recent call by the official during an important game of football or basketball.  People can even surf channels by what their friends are viewing at any given moment.  With a press of a button a RelayTV customer can start watching what their friend is watching and then message them about it to discuss what’s happening.  Interested users can learn more from the company’s website.  Those who have connection troubles on the site should contact a computer repair service to see if the problems is with their hardware. Read more »



Sosh Connects People with Interesting Local Activities

photo soshEveryone wants to find unique local activities to enjoy in their free time.  While one would imagine it’s easier to find cool experiences in a major city, cool activities too often get lost in the shuffle of large and condensed areas like New York, Chicago and San Francisco.  Some people try to solve this problem by receiving ideas from online mailing lists, but the ideas in these email newsletters are often hit or miss.  Cool product in technology Sosh wants to provide a better way for people to discover new experiences.  Rather than just finding generic activities and events that may or may not interest its customers, Sosh lets users customize their recommendations using their specific interests and lifestyle details.  Sosh only recommends events and experiences that fit with a person’s personal preferences, so people don’t waste time receiving suggestions in which they simply have no interest.  Giving people personalized recommendations gives them a better chance to find activities and events they will want to experience in their city.  Users can sign up for Sosh through the company’s website.  If users have trouble connecting to the site, it’s possible they may have broken hardware and will require a computer repair to fix the malfunction. Read more »



Breakthrough Provides Remote Therapy Online

photo breakthroughMental health is a serious issue that often does not receive enough attention in society.  There are countless people with psychological problems that can benefit from therapy, but do not have the means to find a psychiatrist that can help them nearby.  People often live in areas that are too far away from any therapists that their insurance covers or, in some extreme cases, too far away from any professional therapists at all. Cool product in technology Breakthrough provides a potential solution to people suffering in this situation.  Breakthrough provides remote therapy sessions through their website with professional therapists and psychiatrists who work at reputable practices across the country.  If someone cannot find a mental health professional in his or her area that also takes his or her insurance, he or she can use Breakthrough to locate a therapist that can help him or her via online video sessions.  Breakthrough allows users to search for therapists by insurance, location, and specialty area to help them find a provider that is ideal for their situation.  Those who have trouble connecting to their video therapy sessions on Breakthrough might have a broken web cam that is in need of computer repair. Read more »



Songkick Makes Sure People Never Miss Concerts They Want to Attend

 photo songkickLive music enthusiasts have a lot to keep track of if they want to make sure they don’t miss the chance to attend all the interesting concerts in their area.  People subscribe to mailing lists from numerous bands and venues to guarantee that they don’t miss anything coming to their city.  These email subscriptions fill up people’s inboxes and create serious clutter, making the process more of a hassle than anything.  Songkick is a cool product in technology that wants to help enthusiasts never miss a show they want to see without having to subscribe to so many different sources for information.  With Songkick, users can follow bands they want and receive specialized notifications when they are coming to their area.  Rather than have to keep track of and read through numerous newsletters individually each month, Songkick users can just wait for automatic notifications about the artists that they enjoy coming to town.  This cool product also guarantees to send notifications about concerts to users as soon as possible so they have a chance to purchase tickets before a sellout occurs. Users who believe they aren’t receiving notifications when Songkick sends them should consider speaking to a tech support company to see if it is a technical issue causing the problem. Read more »



What is RAM?

photo RAMWhen going out to purchase a new computer, one of the specs that people often discuss is the amount of RAM, or random access memory, that a computer has.  However, most people do not truly understand the purpose RAM serves in their computers.  With this article, RESCUECOM intends to give people a stronger understanding of RAM so they can make informed purchasing decisions regarding it in the future. Read more »



Miso Aims to Be the Foursquare of TV

 photo misoSocial networking has gone beyond the generalized all-purpose sites such as Facebook and Google+ over the last several years.  To maintain people’s interest, many new social networking sites focus on a specific niche or subculture and cater their services directly to it.  Cool product in technology Miso takes this approach by going after die-hard television fans.  Fans download this mobile-focused social network’s app to their iPhone or Android device in order to connect with others who enjoy watching and commenting on the same shows as them.  Miso uses the model made popular by Foursquare where users “check in” during different situations.  With Foursquare, users check in based on the store or restaurant they’ve arrived at, but with Miso, people check in based on the particular TV show they are watching. Miso also has its users tag the specific season and episode of a show when viewing it in order to let others know how far they’ve progressed into the TV show’s storyline.  Users can follow their friends on the app and see what shows they are watching on their feed, as well as comment on them.  Anyone who has connection troubles while using the app should contact a tech support provider to find out the cause of the technical problem. Read more »



Thumbtack Helps People Accomplish Personal Projects

photo ThumbtackMany people plan personal projects that they never ever seem to finish because they don’t have time to search for the services that can help them accomplish those projects.  Whether it’s redesigning an apartment, learning to play guitar or getting a set of family photos taken, it is difficult to take the time to find the right professional to help.  Cool product in technology Thumbtack wants to find those professionals for its users, saving them time and energy while enabling them to complete their personal projects and goals.  For users, Thumbtack is very simple.  People open the app or the website and simply ask for any type of service that they need within a certain zip code.  In just a few hours, Thumbtack sends a curated list that includes the details of numerous professionals that are available to help.  For each professional, the list includes a custom quote, customer reviews, contact information and even a brief personal message from the service provider.  Users can then compare the professionals that Thumbtack offers them and select the one that best fits their needs, hiring them immediately.  Users who experience technical difficulties on the Thumbtack website could have a connection issue with their PC and require help from a computer repair provider. Read more »



RESCUECOM Speaks to Dr. Andrew Brandeis to Learn about Social Medicine

 photo BrandeisRecently, RESCUECOM posted an article about SharePractice, a mobile app that acts a social reference for doctors when considering treatments for their patients.  Since then, we have had the chance to speak with the company’s CEO and cofounder Dr. Andrew Brandeis to learn more about the app. This cool person in technology revealed more details about his company and his product to us during the interview. Read more »



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© 1997-2025 RESCUECOM Corporation
Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending