Computer Support Blog

With all of the recent uproar about the Stop Online Piracy Act, which many criticized as a potentially disastrous free speech violation, the major media outlets largely ignored the news out of the Supreme Court in January.  However, earlier this week, the Supreme Court ruled unanimously in The United States Vs. Jones, creating one of the first explicit privacy protections in the digital age.

In U.S. Vs. Jones, the Supreme Court heard arguments involving the use of a GPS tracking device against a suspect without a warrant.  The police affixed a GPS tracking device on a suspect’s vehicle without a valid warrant (law enforcement had an expired warrant executable in a location outside the jurisdiction where the GPS device was applied to the suspect’s vehicle).  On January 23, the Supreme Court ruled that applying a GPS device to an automobile without a warrant was unconstitutional.

What is most interesting about the decision is that the Supreme Court divided over the reasoning behind the ruling.  Many United States citizens forget that privacy is not a Constitutionally-protected right or freedom in the United States.  Nowhere in the United States Constitution is there an explicit protection for freedom of privacy.  While liberal Justices since the founding of the United States have argued that privacy is an implied protection under Freedom of Speech, most conservative Justices have only used property rights violations (Fourth Amendment) to take the side of pro-privacy advocates.

The majority of the Supreme Court followed that same classic argument with U.S. Vs. Jones.  What is more significant is that conservative Justice Alito wrote a concurring opinion agreeing with the ruling – that search warrants are needed to apply a GPS device to a suspect’s vehicle – but disagreeing with the reasoning.  Alito and three other Justices argued that the violation to the suspect’s property was insignificant compared to the violation of the suspect’s inherent privacy rights.  Alito’s concurrent opinion harkens back to a Supreme Court ruling in 1967 that judged – in a wiretapping case – that the Fourth Amendment is intended to protect individuals, not their property.

This is a significant ruling – especially with the concurring opinion – because technology has been developing much faster than the law.  As a result, the Supreme Court has not ruled on privacy rights for simple actions like sending and receiving e-mail, using a smartphone to take or distribute photographs or using smartphone applications to record conversations until now.  While the debate in U.S. Vs. Jones may appear to have been limited to GPS devices, the unanimous ruling by the Supreme Court is thunderous in its implications.  At this critical juncture, the Supreme Court is siding with an individual’s right to live free from government scrutiny using advanced technology.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

Every generation hopes the future will be better for their children than it was for them.  Even with that hope, the first generation that was banking on the flying car ended up with the personal computer and the second generation raised to think the flying car was coming developed the Internet.  As two generations lament the lack of flying cars, the future is looking a little brighter for the next generation.  The hope that robots might make life easier and better for the next generation is becoming more of a real possibility because of the DragonBot.

The DragonBot is a robot, though some have diminished it by simply referring to it as a toy.  The researchers at MIT, Northeastern and Harvard who worked together to design and manufacture the DragonBot have called it an educational tool.  With a $1000 price tag, those who are likely to buy the DragonBot would probably prefer to consider it an educational tool as opposed to a toy as well!  While there have been several robotic toys or educational tools on the market in recent years, none is quite like the DragonBot.

The DragonBot is a furry, feathery robot that is over a foot tall.  It looks like a cross between an owl and a cocker spaniel.  The DragonBot is a robot that has two arms, two legs and a tail that has a limited range of motion.  In published tests so far, the DragonBot is able to move up and down and flail its arms.  So far, the little robot is also able to shake its torso.

One of the distinctive aspects of the DragonBot is that it does not have a face.  While initially this might seem horrible, the designers of the DragonBot seemed to think it was time Android lived up to its name and they designed the DragonBot to use an Android-powered smartphone as a controller.  Your Android-smartphone utilizes a special graphics program when you install the DragonBot app.   By activating the app and plugging it into the DragonBot’s head, your smartphone becomes the DragonBot’s face!  The faceplate is fully animated, so when your DragonBot emotes with eye movements or speaks, the face graphic moves!

What is most remarkable about the DragonBot is that it learns from the experience it has and from the experience of every other operating DragonBot.  The DragonBot runs using a Cloud-based program through the Android network.  As a result, when one DragonBot learns not to smack a dog in the eye, every DragonBot everywhere learns the exact same lesson!  While this might have vastly different results – one need only consider the neighbor child in Toy Story to posit that an entire generation of DragonBots might be raised to rightly fear children – the idea is a very cool one.

For those who love expensive gadgets, toys that learn and their Android smartphones, the DragonBot provides a must-have toy for children and adults alike!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

For all of the gains in social equality and advances in technology, women still account for a staggeringly low proportion of executives in major corporations.  Samsung, for example, does not have a single woman on its Board of Directors, even for its U.S. Board!  Apple Computers was in the same boat for quite some time, though all that changed in 2008 when the company elected Andrea Jung to its Board of Directors.

Andrea Jung was the CEO and chairwoman of Avon Products, the beauty product company, when Apple elected her to its Board of Directors.  With almost a decade of experience on the Board of Directors at Avon, with various roles from President to Chief Operating Officer, Jung came to Apple Computers with a stunning portfolio of successful business experience.  Even now, Jung embodies a higher level of business ethics in her dual roles with Apple and Avon; when Avon Products found itself embroiled in allegations of bribery overseas in 2011, while Jung denied the allegations, she was quoted as taking responsibility for the actions of her subordinates who might have acted without her knowledge!  That level of corporate responsibility is refreshing.

For Apple, Andrea Jung is the chair of the compensation committee.  While Jung gained a great deal of prestige as a co-lead director of Apple’s Board, chairing the compensation committee gives her an exceptional amount of power.  As the chairperson of the compensation committee, Jung oversees the body that determines the incentive and compensation plans for all of Apple Computers!  This effectively means that Jung is the one who has the final word on all proposals that include providing executives with raises or severance packages.

One of the unique duties that Jung performs as the chair of the compensation committee is performing a review of the CEO’s performance each year!  While virtually everyone knew Steve Jobs, few knew that Andrea Jung was the one who had to rate his performance and judge how his proposals would affect the company for years to come.  Now, Jung performs the same duty on Tim Cook and has to present her findings to the full Board of Directors each year!

Few women rise to the top in the business world and the technology sector is one in which it remains especially difficult to women to break the glass ceiling.  With her proven track record of success at Avon and her fearless evaluations of corporate powerhouses like Steve Jobs and Tim Cook, it is no surprise that Andrea Jung is breaking down the gender barriers at the top of Apple!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

Have you ever wondered what material the screens on your computers, laptops, tablets, and smartphones are? Why does it not scratch or break every time you drop it? On most new devices, the screen is Gorilla Glass, which is made by Corning Incorporated. Corning has created a thin, scratch-resistant, damage-resistant glass that manufacturers use in nearly all electronic devices for the screen. You can find Gorilla Glass in televisions, desktops, notebooks, smartphones and tablets from most manufacturers.

According to HowStuffWorks, after they prepare the glass mixture, they pour the Gorilla Glass into a trough that allows it to be pulled very thin. A potassium salt bath then treats the glass to provide the damage-resistance that makes it special. This kind of chemical treatment on glass is not unique to Gorilla Glass, but Corning’s glass is the most widely used and one of the toughest in the industry.

Beginning with the original Apple iPhone, Gorilla Glass has allowed new screens to be clearer, brighter, and stronger than ever. They report that Gorilla Glass is currently in over 600 different products. Now, Corning has announced that they have improved their Gorilla Glass to version 2.0.

This new version, Gorilla Glass 2.0, is the same in scratch-resistance and damage-resistance, but is 20% thinner than before. This new thinness will allow manufacturers to create smaller, lighter devices and therefore have more flexibility in their designs. With Gorilla Glass 2.0, Corning says that the screens will be even brighter and more sensitive to touch as well.

There is also the possibility that Corning could make the Gorilla Glass 20% stronger while leaving it the same thickness. That would mean we would be able to have similar devices in weight, but that last longer and do not require mobile computer repairs as often. You could drop your phone more often or probably throw it harder and not have to worry as much about the screen breaking.

Unfortunately, even when Gorilla Glass 2.0 is standard on almost all devices it will still be able to break when given enough force because it is glass after all. Therefore, until they find a way to make screens that are completely shatterproof, we will continue to deal with broken, chipped, or cracked screens. When that happens, as we all know it does happen, as least you can get reliable computer repair help from experts such as those at RESCUECOM, in order to get your electronic device’s screen repaired quickly and easily.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

As the publishing industry changes with technology, it is no surprise that digital comics are becoming an important part of the lives of comic book readers everywhere.  Comic book fans have often been maligned as either being oddly illiterate (requiring pictures to actually read books) or obsessive compulsive collectors who do not even read their mint-condition books.  Digital comics confound those prejudices by giving the collectors a virtual product that allows them to enjoy the stories they love and illustrating that most comic readers are not only literate but tech savvy.  While digital comic book programs like the one from Comixology have their benefits, for readers of Marvel Comics comic books, there is no substitute for Marvel Digital Comics Unlimited.

Marvel Digital Comics Unlimited is a comprehensive premium subscription digital comic reader that has been around longer than any other mainstream digital comics program.  The Marvel Digital Comics Unlimited service is both a first-run digital publication service and the most incredible archive a Marvel Comics fan could hope for.  For $9.99/month or $59.88/year, you have access to the incredible Marvel Comics vault as well as all new comics in a digital form.

When you subscribe to the Marvel Digital Comics Unlimited, you get unrestricted access to the Marvel Comics vault.  Every day, Marvel adds many vintage comics to the Marvel Digital Comics Unlimited collection and the stated goal from Marvel is to have every single issue of every single book Marvel Comics ever published available in a digital form in the vault.  Already, there are tens of thousands of Marvel Comics available from the service.  Each comic book in the collection is rendered as a Flash program.  As a subscriber, you may open any available comic book on your computer, smartphone or tablet computer to access read the book.  The Marvel Digital Comics Unlimited format guides you from panel to panel of each book, so you read at your own pace, but in the order the author intended you to read the book.  This format is especially helpful when reading comic books where the illustrators awkwardly arranged the panels of the book on the page; the Marvel Digital Comics Unlimited format eliminates that issue!

Marvel releases new comics in the same format, so there is consistency between old and new comic books.  Marvel publishes each new comic to the Marvel Digital Comics Unlimited program a few months after their initial print publication.  This, they argue, keeps the print medium relevant while still encouraging subscribers to the Marvel Digital Comics Unlimited program.

With the rising costs of graphic novels and comic books, a subscription to Marvel Digital Comics Unlimited may be the most cost-effective way to keep reading comic books old and new!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

Back in the day, Myspace.com was the dominant social network on the Internet.  MySpace was cool and it was fun and it introduced most of the United States to the very concept of Internet social networks.  While everyone who ever visited MySpace might have a different perception of it or vastly different experiences on it, MySpace had one essential constant.  That constant was Tom.

Tom – Tom from MySpace, MySpace Tom, everybody’s friend Tom – is Thomas Anderson.  Thomas Anderson appeared as Tom on every single person’s MySpace page when they first signed up for an account from the creation of the site through 2010.  You remember Tom, right?  He was the one in the white shirt, smiling looking over his shoulder.  He was your first “friend” on MySpace.  He was everyone’s first friend on MySpace because Tom was the default friend.

Did you ever wonder just who Tom was, though?

Thomas Anderson was a bored genius as a child.  Deeply interested in computers, Thomas learned to hack at a young age and when he was a teenager, he was known in the hacking community by his online moniker Lord Flathead.  As Lord Flathead, Thomas hacked into Chase Manhattan Bank’s security system, which brought him to the attention of the F.B.I.  After studying at the University of California at Berkeley, he drifted for a while.  Thomas Anderson was the lead singer of the band Swank before spending an extended period in Taiwan.  When Thomas returned to the United States, he began Master’s studies in Critical Film Studies before becoming a product tester and copywriter for XDrive.

It was at XDrive that Thomas met Chris DeWolfe.  Within four years of meeting, Thomas Anderson and Chris DeWolfe would create MySpace.  While DeWolfe focused on the business end of MySpace and the pair programmed together, it was Thomas Anderson who was primarily responsible for the development of MySpace.  As a result, it was Thomas who fixed bugs and also made MySpace cool.  Promoting MySpace in the programming world, Thomas encouraged computer programmers to develop applications for the MySpace platform.  Under Thomas Anderson, MySpace became one of the most profitable Internet start-ups of all time.

Thomas Anderson remained one of the key executives of MySpace through the website’s sale to News Corp.  Thomas remained with the company until 2009, when he stepped down as President of MySpace.  Shortly thereafter, MySpace underwent massive layoffs and lost millions of users.  Without Tom, MySpace just couldn’t survive!

Now, Thomas Anderson is retired (at age 41!), though he is a prominent presence on Facebook and the emerging Google+.  You know a social network is promising when Tom shows up on it!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

One of the chief concerns of environmentalists is with the carbon footprint left by individuals and industry.  Because carbon dioxide contributes to global warming, the development of industries that reduce the expulsion of carbon into the atmosphere have been growing.  Most businesses that are serious about reducing their carbon footprint must use elaborate computer models to factor in all of the variables pertaining to their carbon emissions.  In the effort to reduce one’s carbon footprint, the chief goal is to create a carbon-neutral system.  In a carbon-neutral system, there is no net output of carbon dioxide in any of the elements pertaining to the system.  The United Arab Emirates has plans to create a new suburb of its capital, Abu Dhabi, one that is carbon neutral and the developers are using the most sophisticated computer modeling yet to design that city.

Masdar City is the planned new city proximate to Abu Dhabi and computer models of the city project it to be carbon-neutral.  The idea behind the entire project is to create a city that in no way contributes to the generation of greenhouse gasses in both its operation and construction.

To achieve this goal, the city planners designed the entire city around the carbon-neutral goal.  Masdar City will not have any cars within its borders.  By removing such a random and carbon-intensive element from the environment, the models the developers are using are much more accurate.  The solution to moving residents and visitors around Masdar City is an elegant one.  The city will run an elaborate subterranean vehicle network.  The vehicles called Personal Rapid Transit are essentially six-person pods that combine the efficiency of a subway with the independence of a taxi.  When users get inside a PRT, they will be able to designate where they want to go within the grid and the PRT takes them there.  Because batteries that harness solar energy power the Personal Rapid Transit system, they leave no carbon footprint!

Perhaps the most brilliant aspect of the Masdar City design is how the layout of the buildings, their orientation in relation to one another, is designed to cool the desert city!  The city’s designers intend for Masdar City to lower carbon emissions by reducing the need to use air conditioners.  The layout of the city was one of the key elements that computer design models helped to create.

To make Masdar City a success, the designers had to factor in an exceptional number of variables.  In addition to having years’ worth of temperature records and weather patterns programmed into the computer models, the designers had to record light patterns in the area Masdar City will occupy.  Factoring in the carbon footprint of the construction of Masdar City led the developers to strategically place trees within their model to offset those emissions.

Right now, Masdar City is little more than a sophisticated computer model.  That computer program is a blueprint for a healthier world.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

There are many very cool products that businesses use to improve a customer’s shopping experience or life.  From products that monitor waste water to computer programs that monitor toxins in the air, almost every major industry contains gadgets that perform a vital function.  Many of those devices work behind-the-scenes to deliver superior results on a project or as part of a service.  It is often important that a business have the best possible equipment to help you get the results you want on your projects.  When it comes to house painting, the Auto-Match III is one such essential device.

The Auto-Match III is a sensor produced by BYK.  The Auto-Match III is a safe-like box under six inches square and nine and a half inches deep.  The box weighs just over seven pounds and has a small door in which you place a paint sample.  The safe-like design of the Auto-Match III prevents any light interference from entering the sensor and polluting the results of a scan.

The Auto-Match III is very easy to use.  When you bring a paint sample with the color you want to the Auto-Match III and place the sample inside, the spectrophotometer scans the sample.  One of the key selling points of this sensor is that it operates at 45/0 circumferential illumination, so it scans the sample at precisely the way your eye breaks down light.  In addition to being exceptionally accurate with the precise breakdown of light for color matching, the Auto-Match III renders colors in a way that you will perceive them as identical.  Because temperature affects the way light travels, many spectrophotometers require constant calibration.  However, the closed-system nature of the Auto-Match III eliminates temperature variables to give you clean, crisp results every time.

Why is the Auto-Match III such an important, cool device when it comes to matching paint colors?  The Auto-Match III sensor works in conjunction with the Auto-Match III software to accurately evaluate and replicate colors in a way no other single system does.  At least two different paint manufacturers feature applications for the Apple iPhone that allows you to match any color you photograph with paint from their line.  Unfortunately, the results wildly differ based on the amount of light in the room when you take the picture.  Other color matching programs for the PC fail to take into account that most computer monitors are not calibrated to the expert standards professional photographers or painters use on their equipment.  Thus, you may take a picture and look at it on your monitor and denounce it as the wrong color simply because your monitor is not properly tuned.  The Auto-Match III sensor and software eliminate those variables.

No matter how big or small your painting project is, you deserve to get the color you expect when you purchase paint.  BYK’s Auto-Match III sensor ensures you get accurately-scanned, precisely rendered, information on any paint sample so that you may replicate the color you want without flaws!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

As technology and communications systems improve, all levels of society feel the effects.  In the case of young women growing up, the world is nowhere near as limited as it once was.  Now, instead of dreaming of being a happy homemaker or a teacher, girls are learning that virtually any career path is open to them.  Now, girls dream of growing up to become scientists, CEOs and President.  One girl who grew up believing that the sky was the limit for her future was Catherine Coleman; she became an astronaut!

Catherine Coleman is an American astronaut who had one of the most prestigious tours of duty aboard the International Space Station.  In her 159 days in space, most of which were aboard the International Space Station, she served with distinction during the most traffic the International Space Station encountered since its creation.  As the lead robotic arm operator for the International Space Station, Coleman was indispensible with docking the supply ships, space shuttles and other vehicles when they came close to the Station!

How did Catherine Coleman get to the position where she could become such an important astronaut?  After getting her B.S. in chemistry from M.I.T., Coleman worked hard and pursued her Doctorate in Polymer Science and Engineering.  She received her PhD in 1991.  While pursuing her higher education, she joined the Air Force.  While volunteering for centrifuge experiments for the Air Force, Coleman set new endurance and tolerance records that brought her to the attention of NASA.  She was hired by NASA shortly after receiving her Ph.D.

Initially, Coleman’s position at NASA was intended to be one of support, aiding in the technical development of systems that would be used in space by other astronauts.  When she illustrated real aptitude with manipulating the robotic arm and other robotic systems, NASA prepared her for spaceflight.  After waiting as a standby for a few missions, Coleman went into space as part of one of the Microgravity Laboratory missions and later as the lead specialist for deploying the Chandra X-Ray Observatory.  Her successful execution of those missions, in combination with continually developing her expertise in robotics and other sciences, made her an ideal choice to serve on the International Space Station.

As chief science officer during her mission to the International Space Station, Catherine Coleman conducted important experiments in physics, biology, chemistry, and robotics.  While in space, she even had time to practice her flute, which she played for a performance on National Public Radio!  With her well-rounded career, scientific and artistic interests, and determination to excel, Catherine Coleman is a great role model for girls and young women everywhere!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

We already have desktops, notebooks, netbooks, and tablets. It seems that covers all the bases, right? Apparently not. Ultrabooks, the newest line of portable computing devices, are supposedly the “next big thing” in computers.

An ultrabook should to fit easily in the space between laptops and tablets. They have plenty of processing power, but are light, portable, and start immediately just like tablets. They are made to be taken everywhere like a tablet, but they come with the ease of the built-in full-size keyboard of a laptop.

At the Consumer Electronics Show (CES) 2012, almost every computer company had an ultrabook on display. Most of these ultrabooks are less than .8” thick and have screens between 11” and 14”. Ultrabook batteries will to last between 5 and 9 hours depending on how much processing power you use. They have the power of a regular laptop squeezed into a much smaller case. According to InformationWeek, this is accomplished mostly by removing the hard disk drives and replacing them with solid-state disk (SSD) storage, which is much smaller and faster.

The problem with including SSD storage in every ultrabook is that this kind of storage is much more expensive than a standard hard drive. That means that ultrabooks run at much higher prices that laptops or tablets. While most ultrabooks range between $800 and $1,000, you can buy a great laptop for less than $600.

If you already have a notebook, netbook, or tablet and you do not really need an ultrabook, why not consider upgrading? There are a few things you can do to make the computer you already own run better. Any computer repair or computer support specialist, such as those at RESCUECOM, can help you with upgrading your computer. Here are a few things you might look into when thinking about an upgrade:

• Backup files, then remove them from the computer
• Get rid of unnecessary programs
• De-Fragment the hard drive
• Add more memory (RAM)
• Replace the old or add a new hard drive

What you need to do in order to upgrade your computer is based on what kind of computer you already have and what you want it to do. The best way to determine what you might want done is to call a computer support specialist and discuss your needs with him or her. Not everyone can afford to buy a brand-new ultrabook or a new laptop every two years, but there are many affordable solutions that can speed up the computer you already own.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com