Computer Support Blog

Starting any company from scratch is difficult, but founding a hardware startup comes with its own unique set of challenges that make it especially difficult—manufacturing costs, distribution problems, and shipping concerns are just the most obvious of these.  That’s why cool person in technology Scott N. Miller runs Dragon Innovation to help new hardware startups ship their first products.  Miller has run Dragon Innovation for many years as a consultancy firm for hardware startups that need help due to inexperience with manufacturing physical products at scale.  However, recently Miller has taken his company in a slightly different direction to set itself apart from other firms.  Miller has added a crowdfunding aspect to Dragon Innovation’s business model and is utilizing this new trend to enable his firm’s clients to succeed. 

What Miller is doing with Dragon Innovation supposedly combines the benefits of both a crowdfunding site and a consultancy firm.  Hardware startups can use the site to post projects and offer rewards to early backers who fund them, much like popular mass crowdfunding sites like Kickstarter and Indiegogo.  However, Miller and his team must evaluate a startup’s business before they allow them to post a project for funding.  They check their business plan, numbers, and goals and make sure that they are capable of shipping a product with the funding goal that was set.  This vetting process is also beneficial to potential funders because it ensures that Dragon Innovation won’t have any companies making false promises or swindling people out of their money.  Furthermore, once a company gets a project fully funded, Dragon Innovation continues to work with a client to make sure they use the money properly, accounting for every business detail, even including things like tech support for customers once they ship the item.  Miller and his company have helped reduce the risks of crowdfunding with this new model.

Miller has extensive experience with hardware engineering himself.  He was a Walt Disney Imagineer in the 1990’s and then worked  his way up to vice president of engineering at iRobot in the following decade.  While running Dragon Innovation, Miller also works part-time as an adjunct professor at the Franklin W. Olin College of Engineering.  Miller clearly isn’t the type of person who needs to call for onsite tech support when he has trouble with his electronics.  Miller’s expertise will likely serve him well as he tries to help new hardware startups accomplish their goals.

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RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

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Filed under: hardware, startups