Computer Support Tips: Making the Most of Patches
A key component in keeping your Internet security up to date is the free form of computer support provided by many major software companies – patches.
For example, Microsoft releases Internet security patches, along with non security computer support updates, on the second Tuesday of every month or “Patch Tuesday.”
Tomorrow’s Patch Tuesday will feature 14 bulletins with patches for thirty-four Internet security vulnerabilities in Microsoft’s products including Windows, Office, and Internet Explorer.
While patches are a vital form of computer support and important to controlling your Internet security, there are a few tips to keep in mind to make the most of this free computer support option.
- Not all patches are released on Patch Tuesday. Frequently, critical Internet security vulnerabilities are patched on a “rush” basis, to prevent them from being exploited. Keep an eye on technology news and/or sign up for automatic updates from companies whose products you use, so you never miss a critical update.
- Always verify that your particular product is included in an Internet security or computer support update. Some products have passed their tech support expiration date. For example, tomorrow’s update doesn’t include any updates for Windows XP SP2, as Microsoft recently ended tech support for that product. Don’t assume that because you use a particular product that you’re getting all the tech support and Internet security updates provided by that company.
- Not all patches are related to Internet security. Reviewing the documentation and understanding the basics of what’s being updated can help you prioritize your updates. That ensures that you make the most of the available computer support and do not leave any Internet security vulnerabilities un-patched.
- Part of the patching process is testing. While all of Internet security and computer support patches have undergone testing, their release into the “wild” is a final testing phase. Do not assume that just because you’ve installed a patch that your system is safe. Continue to monitor your system for any unusual behavior or problems. Those could be a sign of an Internet security vulnerability that has been exploited or a system conflict caused by the patch.
- While most patches are self installing or explicitly tell you what needs to be done, you should always verify that you have taken all necessary steps for the installation of any Internet security patches. Some of these patches require a restart of your computer, at the very least, to become effective. A patch that is not fully installed does nothing to repair any Internet security holes your system may have.
Events such as Microsoft’s Patch Tuesday provide a free form for Internet security and computer support updates. Following a few simple tips can help you make the most of this support and fully protect your computer.
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Filed under: Computer Support, Internet Security, online support, security, tips